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Holiday Inn Newport News

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943 J. Clyde Morris Blvd., Newport News, VA 23601
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Holiday Inn Newport News
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Holiday Inn Newport News
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125 reviews from our community

Traveler rating
    67
    43
    9
    4
    2
See reviews for
50
16
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Toluca
Top Contributor
147 reviews 147 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't think of anything to say about this place really. It was exactly what I expected, neither amazing nor terrible. Clean, quiet, I slept great. Totally fine hotel. Checking back in my notes that I make when I travel all I wrote for this place was "its fine". So there you go.

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear paxmaac, Thank you for valuable feedback. We appreciate you taking the time to let us know about our home. We look forward to seeing you when your travels return you to Newport News. More 

United States
Top Contributor
122 reviews 122 reviews
31 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed February 3, 2015

Starting with a positive, the service can be very friendly and helpful WHEN YOU CAN FIND THEM. Often they are not at the desk, especially during evening and night hours. The restaurant has changed and is really worthless. The restaurant completely misses the boat on room service - no menus in the rooms, does not answer the phone because "it... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear Filipendulous, We appreciate your feedback. We strive to make each guest stay with us a wonderful experience and a joyous memory. We're very disappointed that we failed to do that with your stay. We will address every concern that you mention in your review. Please feel free to contact me about this as I would love to discuss this... More 

Birmingham, United Kingdom
Top Contributor
134 reviews 134 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 2, 2015

No problems with Holiday Inn here .... i got an upgrade to an enormous suite (which was nice) ... Gym and Pool not 24hr asccess (which would have been nice) and maybe the hotel look at this in the future ... No complaints

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear Stuart D, Thank you for your valuable feedback. We will definitely look into having our gym/pool 24 hr access. We happy to hear you enjoyed the upgrade to the suite. It's just one of our ways we recognize our Platinum members. We look forward to having you in our home when your travels return you to Newport News More 

Frederick, Maryland
1 review
2 of 5 stars Reviewed January 11, 2015

When walking into this hotel, was hit with a smell of mold or some other stench. Now I am a housekeeping supervisor in MD so I couldn't help but to look around and see what I could find. Dirty microwave, stains on BR counter, mold on shower curtain. Changed rooms because needed handicapped room and this room was a little... More 

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David J, Manager at Holiday Inn Newport News, responded to this review

Dear Launda B. Thank you for your valuable feedback. We apologize for lack of attention to detail you experienced. These are the comments we appreciate to let us know our focus as drifted away from the small things. We will definitely address these issues. We thank you once again and look forward to seeing you in our home when your... More 

Lynchburg, Virginia
Top Contributor
90 reviews 90 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 8, 2014

This hotel is clean, well run, and in a good location. My biggest problem is that I missed the turnoff into the hotel while using GPS. While coming to the hotel on US 17 (J Clyde Morris Blvd) I saw the sign for the Quality Inn. Because it came first I thought there was a second turn for the Holiday... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear William B., Thank you for valuable feedback. We apologize for the confusion with our parking lot entrance. We understand how this can be a confusing entrance. Thank you for your positive feedback regarding our hotel as we strive to have an excellent hotel. We look forward to seeing you in our home when your travels bring you back to... More 

Baltimore, Maryland
1 review
3 of 5 stars Reviewed November 19, 2014

My husband and I stayed here in the beginning of November on a weekend trip for a friend's wedding. Everything was beautiful and the hotel was very nice. Our only problem was that we couldn't understand why the restaurant didn't get more business except for breakfast. The food was delicious and the service was impeccable. Jake the chef and Myam... More 

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David J, Manager at Holiday Inn Newport News, responded to this review

Dear Samantha F., Thank you for your valuable feedback. You are correct our restaurant Mariners Pub and Grill is one of the most underrated restaurants in Newport News. We thank you for recognizing that. We look forward to seeing you in our home when your travels bring you to Newport News More 

Edenton, North Carolina
Top Contributor
109 reviews 109 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 9, 2014

I stayed here for the CNU 1/2 marathon. I spent more than I normally do on a hotel, especially one that doesn't include breakfast, because I have really been training hard and did not want a poor night's sleep to effect my race. The location was very good, close to CNU, Virginia Living Museum, and Town Centre. It is near... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear Fourester, Thank you for your valuable feedback. Thank you for the comments on the cleanliness of our property. We definitely apologize for any deficiencies you found in your room . We apologies for the noise you experienced from the team. Your feedback will be handed to appropriate departments and will be address. Thank you so much for you time... More 

Fayetteville, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2014

This was a first trip to Busch Gardens for my grandchildren. This was our second part of our summer vacation. The first hotel was such a bad experience, staying here almost made me forget the first hotel. The staff was most pleasant and helpful. Our room and the hotel was clean and comfortable. It was a great a great stay.... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear nrsjoys, Thank you for you valuable feedback. We would like all of our guest to have the experience you had when you stayed in our home. Thank you for sharing that with us. We look forward to seeing you in Newport News when your travels bring you back More 

South Carolina
Top Contributor
143 reviews 143 reviews
47 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed November 3, 2014

I don't normally stay at Holiday Inn chains -- nothing against them, but I have loyalty memberships elsewhere. I stayed at this one because it was last minute and most of the town was nearly sold out, and this hotel had a great rate online. The lobby of the hotel is welcoming. The hotel and rooms were very clean. The... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear Moderationforme, Thank you for valuable feedback. We're glad that enjoyed our home. Your comments regarding breakfast will be noted and passed on to the appropriate departments. Thank you once again for taking the time to give us your feedback. We look forward to seeing you again in our home when your travels bring you to Newport News. More 

Covington, Georgia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2014 via mobile

We have stayed in other holiday inns and have not been impressed. But this one was definitely above average. It was clean everywhere you looked. The lobby was very nice with leather seats and fresh water every day. There were newspapers every morning. Everyone we met that was on the staff was extremely nice and helpful. The hotel was located... More 

Was this review helpful? Yes
David J, Manager at Holiday Inn Newport News, responded to this review

Dear KimS, Thank you for your review. We strive to give each and every guest the impression and service you received. Thank you for letting us know about your experience in our home. We look forward to seeing when your travels bring you to Newport News. More 

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