During our stay, the place was still the nightmare described in earlier reviews. No hot water, dirty facilities, some of the staff were pleasant, some downright nasty. There were people hanging out for hours in front of rooms at one end of our hall - our impression was the activity was definitely not legal! Poor maid service. The complimentary breakfast... more

We stayed there three nights and our room was not cleaned once. We complained nightly at the front desk and were told one night our room had not even been put on the list to be cleaned! We had to get clean towels every night from the ront desk. The manager was never available to talk to us. The front... more

A group of parents and children stayed here for a National Gymnastics meet. We assumed our choice would be OK because of the high AAA rating given to this property. However, upon check in, the nightmare began. One family was given a room where they found two maids using the bed. Good thing their child wasn't the first one in... more

We, were on a high school band trip with 59 children and our tour company booked us at this hotel. This hotel is a dump. The lobby was very very dirty. The desk clerks were changing shifts and they were dressed like they were going to bed, instead of coming to work. The elevator floor was black, the whole place... more

Whatever you do, do NOT stay at this place (I can't even consider it a hotel). The bathtub had black tar and sand coming UP out of the drain. There was no maintenance, management or other rooms available. The next day management told me that THAT was no big deal that I could have still used the tub. They did... more

My wife and I were meeting family in Newport News and we drove by the Ramada and decided to try it. It was much nicer inside then out. The restaurant was pretty good and the rooms were nice. They gave us a rate of $69. We had a good stay, we will most likely stay there again. more

I was skeptical, but we decided to try this hotel anyway. The cleaning staff could have taken more care to thoroughly clean. The bathroom of my non-smoking room had cigarette ashes on the floor for two days. The room also smelled musty not a place for anyone with allergies. more

This place was quite scary and not close to anything, it was at least a $25 cab ride to anywhere fun. If I would have had to stay there by myself I would have cried! There were a lot of very scary customers hanging around in the halls, and outside, at all times of the night/day. The cabbie even told... more

I didn't have any hot water for a shower for the first two days of my stay. Also, the spackling on the ceiling in my room peeled off and landed on the pillow of the other bed in my room. Glad I wasn't sleeping in that bed!This place needs much improvement. If you do choose to stay - don't get... more