We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Newport News hotels

Extended Stay America - Newport News - Oyster Point

2.0 of 5 Hotel   |   11708 Jefferson Ave, Newport News, VA 23606
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Newport News - Oyster Point to your Saves list
Extended Stay America - Newport News - Oyster Point
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
38%
Ranked #25 of 37 hotels in Newport News
  • Overview
  • Reviews (36)
  • Photos (10)
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
Write a Review

36 people have reviewed this hotel

Traveler rating
    4
    10
    5
    3
    14
See reviews for
10
5
5
12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for Extended Stay America - Newport News - Oyster Point
See the most recent reviews
Jacksonville, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2012

I would like to say that Ms. Jackie and her staff have treated my coleagues and I as if we were members of their family. I have personally been staying here since July. My room was better than average for an ESA. The staff is friendly and helpful, its quiet and close to most everything you need or want. I... More

Was this review helpful? Yes
brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Newport News, Virginia
1 review
4 of 5 stars Reviewed October 4, 2012

The staff is very friendly and helpful. Its pretty quiet but not saying that you don't have your occasional incidences. I have stayed here on and off for 3 years now and have had a few issues but the manager was quick to rectify them. You get what you pay for. It's not the Hilton so don't expect 5-star service.

Was this review helpful? Yes
brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2012

As a contract worker I've stayed in numerous "extended stay" hotels in the SE. This one is about average. It's fairly quiet and the staff have been very friendly and promptly take care of any issues I've had. It's pretty good value for the money. If you're in the market for somewhere to stay for a couple months, book online... More

Was this review helpful? Yes
brish0213, Owner at Extended Stay America - Newport News - Oyster Point, responded to this review

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Coupeville, Washington
1 review
1 of 5 stars Reviewed July 16, 2012

I looked at the property online and let me tell you it is nothing like the pictures. The room was dirty, stains on walls, carpets filthy, there was a table with computer chairs that were dirty and stained, paint on cabinets chipped, faucet in kitchen dripped all night and room phone did not work. We had our grandson with us... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

I recently received a copy of your review of the Extended Stay America Newport News - Oyster Point. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is... More

Raleigh, NC
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 9, 2012

This location was rather a surprise, & the interior did not look ANYTHING like the picture online. While this was an "average" property, it was MUCH farther down Jefferson Avenue than the location I thought I was booking through their central reservations number. For some reason, we were booked at the Oyster Point location instead of the Hornsby property. So... More

Was this review helpful? Yes
ChristopherTM, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

I recently received a copy of your review of the Extended Stay America Newport News - Oyster Point. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.... More

Newport News
1 review
3 of 5 stars Reviewed May 22, 2012

The room was affordable, and the customer service was great. However, the sheets had a cigarette burn and stains.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Corie, I recently received a copy of your review of the Extended Stay America Newport News - Oyster Point. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I do... More

Boracay, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 3, 2012

Good Stuff: • Aside from not being "HOME", this "Extended Stay Hotel" in Newport News is comfortable and secure. • The Hotel Manager is conscientious and wants to ensure customers are provided a great stay experience. • Although the rooms are “seasoned”, the comfort and amenities are good. The shower is great, the bathroom is appropriate and the bedding is... More

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Thank you for taking the time to review your recent stay at Extended Stay America Newport News - Oyster Point. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. It... More

Rocklin, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2011

My husband and I booked a room for 7 nights, however only stayed a couple hours before checking out. Upon arrival we got placed on the 1st floor (supposed to be an upgraded room from the Standard rooms available on 2nd and 3rd floor). The room was non-smoking, however, the top sheet smelled of cig. smoke. We decided to take... More

Was this review helpful? Yes
Newport News, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 16, 2010

We were relocating to the area and needed a place for us and our animals. The price was good but otherwise the location was not. If you get there after the office has closed you have to call the night manager on a special phone and they did not answer and we had to try several times to reach them.... More

Was this review helpful? Yes 1
Yorktown, Virginia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 30, 2010

The moment that I pulled up to the room I was being wathced by hotel guests as if they were waiting to see what I was placing into the unit. Also there was a suspicious vehicle that circled the building multiple times that was filled with adult males. One of the men got out, ran up to a room handed... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Extended Stay America - Newport News - Oyster Point, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Newport News - Oyster Point? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Newport News - Oyster Point

Address: 11708 Jefferson Ave, Newport News, VA 23606
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Newport News - Oyster Point 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Extended Stay, Travelocity, Priceline, Tingo, BookingOdigeoWL, Cheap Tickets, Hotels.com, Venere, Agoda and Otel so you can book your Extended Stay America - Newport News - Oyster Point reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Newport News
Extended Stayamerica Newport News
Newport News Extended Stay

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (4)

Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
120

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer