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All 38 Newport News hotels

Extended Stay America - Newport News - Oyster Point

2.0 of 5 Hotel   |   11708 Jefferson Ave, Newport News, VA 23606
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Ranked #23 of 38 hotels in Newport News
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32 people have reviewed this hotel

Traveler rating
    3
    10
    5
    2
    12
See reviews for
7
5
5
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Williamsburg, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I would like to thank the staff at the Extended Stay America, 11708 Jefferson Avenue, Newport News, VA. My visit with the wonderful staff, at the outstanding hotel, was a terrific experience the staff must be complimented. Sometimes we shouldn't mention names, because for sure, we will leave someone out. However, Fenne, Juanita, and there were three other ladies, names... More

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Manager_11525, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

The staff and I appreciate your kind remarks. We’re happy to learn that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed March 4, 2014

I recently ended my six-month stay at the hotel to recommend it for any short-term visitors to the Hampton Roads area. The hotel is convenient to shops and restaurants along Jefferson Avenue. Moreover, I never encountered any major issues with fellow hotel guests or staff during my stay at the hotel considering I was a single female. I received a... More

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Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Tamaria – I want to thank you for taking the time to post a review of your stay. I am glad to read that you enjoyed our location and our staff. As well, I am happy that we were able to provide you with a comfortable stay at an affordable rate. We look forward to welcoming you back in the... More

Newport News, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2014

The hotel has a great rate for lengthy stays. I used my companies corporate lodging card (CLC) and it was easy. They only clean your room once a week, be prepared to clean off your bed and kitchen top if you want them to place new sheets on it or clean. If not they will leave a courteous note stating... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Alex - Thank you for taking the time to write such a great review. I am glad to read that you were pleased with our location and our grab-and-go breakfast. Still, I apologize for the issues you encountered with your door seal and the noise coming from neighboring rooms. Your feedback will be very helpful as we continuously work to... More

Chantilly, Virginia
1 review
1 of 5 stars Reviewed November 3, 2013

I do NOT advise any parents visiting Christopher Newport University to stay at this hotel. My Non-smoking room smell like cigarettes, items in room were broken (including the toilet) and staff was not service orientated. I would recommend paying a little more and staying at the Marriott that is advertised on the CNU website.

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Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Carla - I appreciate you bringing your experience to our attention. I sincerely apologize that you reserved a non-smoking room that smelled like smoke and items were in need a repair. Please know, our maintenance staff is looking into these issues and are working to correct them immediately. I am also coaching the entire team on how to provide better... More

Bayonne, New Jersey
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2013

We recently moved from Northern New Jersey to Newport News, Va. Unfortunately, the house we would be moving in was still under renovation and, we were told, would not be ready for another week. We booked for a week at this place because it is convenient and an easy on and off from main road. At the end of the... More

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Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

Floriam - Thank you so much for sharing your experience. I am so glad that we were able to provide you with a place to stay while you waited for renovations on your home to be completed. As well, it is great to read that you liked our hotel's location and the amenities we had to offer. Still, I do... More

Thurmont, Maryland
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 23, 2013

Lucky for my wife and I we only stayed the night as the list of issues was long. The odor wasn't too strong that we didn't get use to it after an hour or so. Stains on the carpet and the wall, the night stand looked like it had sat out in the rain and the pressed wood composite was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. To uphold our company's high standards, we will make sure that the chairs in the rooms are being checked on a regular basis and I do apologize that it was not checked before your arrival. I do have rooms here that are renovated and... More

Fairfax
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 15, 2013

I am very particular about the comfort of a bed and pillow. Not having a good bed or pillow can ruin the whole hotel experience for me, whether it costs a lot of a little. This place was a dump, cheap, definitely needs a coat (or two) of paint, but has the best bed and pillow I have had in... More

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Manager_11525, General Manager at Extended Stay America - Newport News - Oyster Point, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am happy to hear that you love our new bedding and pillows while staying with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the overall appearance of our building was a disappointment... More

Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 28, 2013

If you are not familiar with the area, this hotel is located in a rougher area of NPN. Sirens could be heard at all hours of the day. I didn't feel unsafe in my room though and the parking lot was well lit. It's an older property, which could use lots of maintenance. The room was clean and the A/C... More

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Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 27, 2013

Very old and rundown facility needing major renovation. Room was dirty with soiled carpet. Furniture is very old and heavily "scuffed". Fridge was working ok but with broken handles etc. Entrance to rooms is direct from outside. For many that is a safety concern. Long wait to check-in, and then I was send to a room belonging to another guest.... More

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Colorado Springs, Colorado
Top Contributor
61 reviews 61 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 5, 2013

If you have to be in Newport News, and need to stay a while, this would be a nice place to spend our time. Pet friendly and people friendly I can say this was a good place to stay the week I needed it. The hotel is convenient to a shopping center that has a Food Lion and several local... More

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Additional Information about Extended Stay America - Newport News - Oyster Point

Also Known As:
Extended Stay Newport News
Extended Stayamerica Newport News
Newport News Extended Stay
Address: 11708 Jefferson Ave, Newport News, VA 23606
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #23 of 38 hotels in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Newport News - Oyster Point 2*
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