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All 37 Newport News hotels

Holiday Inn Express Newport News

2.5 of 5 Hotel   |   16890 Warwick Blvd, Suite B, Newport News, VA 23603
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69%
Ranked #10 of 37 Hotels in Newport News
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars Reviewed July 16, 2014
Sam S Wilkesboro, North Carolina
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76 reviews from our community

Traveler rating
    34
    18
    14
    5
    5
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33
9
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Laguna Niguel, CA
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 19, 2014

Staff was nice but room was a 0 star. Stayed in room 527 which is suppose to be non smoking and it reeked of cigarette smoke. Checked in around 9pm, went to room and once the door opened it was awful. Called down to front desk and no one answered. Gave up and spent the night. Breakfast was average. Tried... More

Was this review helpful? Yes 1
Wilkesboro, North Carolina
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 16, 2014

We arrived on a Thursday for a family event, planning to stretch it into a mini-vacation. Parking was easy and close by. We weren't offered assistance with the luggage, which to me was a positive thing. I like to carry my own, and a luggage cart was conveniently available. My cousin had selected this hotel and arranged for a group... More

Was this review helpful? Yes 1
Washington, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

i would like Holiday Inn and your readers to know how well we were treated by the staff. I would especially like a " shout out " for Jose and Hazel! They could not have been more accommodating or friendly. They helped answer all of our questions and went beyond our expectations. Being helpful and friendly, they made us feel... More

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Top Contributor
131 reviews 131 reviews
58 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed at this hotel based on its convenience to the surrounding area's attractions. The hotel staff was friendly and the free breakfast was great. The bed wasn't the most comfortable but the room was nice. There was plenty of parking and the hotel next doors shares amenities. The free internet wasn't too and either. I'd stay again if I... More

Was this review helpful? Yes 1
Coventry, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 1, 2014

Positives - staff really friendly, good location, bed comfortable, shower powerful. Negatives - decor old and in need of bringing into this century, Had a good stay and will definatley staff next time I visit the area.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Newport News, responded to this review

Dear Woodfordl, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Hampton, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2014

My daughter had a slumber party for her bday. Hotel was very nice, clean, and add a nice location. The rooms were small, but very clean, and up-to-date. The staff was awesome! The breakfast was also very delicious. We had awesome service from the time we walked in until check out. I was very impressed with the staffing and their... More

Was this review helpful? Yes 1
Newport News, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

I'm very pleased with the food preparations for continental breakfast Mrs. Gretta has preformed beyond the call of duty. keeping area very clean and etc. address was 16890 Warwick Blvd. Suite B - Newport News, VA 23603 (757) 887-3300 Time and dates of staying June 04/June 05/ June 06/June 07/2014 My Name Bernard Robinson and Sandra Gourdine- Robinson

Was this review helpful? Yes 2
Tammy B, General Manager at Holiday Inn Express Newport News, responded to this review

I greatly appreciate your 5-star review and your compliments about breakfast service and Greta. She will be so happy to hear that you said she took great care of you. Please visit us again soon. More

Atlanta, Georgia
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

The hotel was very nice. The room was very clean and the bed was very comfortable. The location right outside the base was excellent. Michelle, at the front desk, was very helpful, very pleasant and very accomodating. The housekeeping staff were very nice and friendly. The complimentary breakfast was excellent. There was a large variety of food and drinks and... More

Was this review helpful? Yes 5
Tammy B, General Manager at Holiday Inn Express Newport News, responded to this review

Thank you so much for your compliments about our hotel, location, service, and breakfast and upgraded TVs and furnishings. I will be sure to let Michelle and our housekeeping team know how much you appreciated them for being helpful and friendly to you. Please choose us again and we'll work to make your next visit 5-star! More

Middletown
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

It has been many years since we stayed at a Holiday Inn Express. We would stay here again when visiting this area. It was quite and clean. It was close to I-64 and US 60. It was close to Yorktown, which is where we visited. Doug, who checked us in, was very nice and helpful. Great cookies and coffee! The... More

Was this review helpful? Yes 6
Tammy B, General Manager at Holiday Inn Express Newport News, responded to this review

Thank you for writing a 5-star review about our Holiday Inn Express. We are so glad you enjoyed your visit immensely and will be sure to let Hazel and Doug know how much you appreciated their service. Thank you for also letting me know what we can do to make your next visit perfect. We look forward to welcoming you... More

Kill Devil Hills, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 8, 2014

We checked in and DOUG could not have been nicer. He was so pleasant and welcoming. We greeted us with a kind smile and thanked us for being a loyal IHG member. We went to our room and we could not believe it- clean, large and had 2 burner stove top- microwave- fridge- cooking utensils as well as glasses, dishes,... More

Was this review helpful? Yes 10
Tammy B, General Manager at Holiday Inn Express Newport News, responded to this review

We cannot thank you enough for writing a 5-star review about your experience staying with us! My team and I are so glad you were pleased with the service, cleanliness, breakfast and room. All of our double rooms are more spacious with the amenities you described. We look forward to welcoming you back here again very soon. More

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Additional Information about Holiday Inn Express Newport News

Address: 16890 Warwick Blvd, Suite B, Newport News, VA 23603
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Newport News 2.5*
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Also Known As:
Holiday Inn Express Newport News Hotel Newport News
Holiday Inn Newport News
Newport News Holiday Inn

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