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Holiday Inn Express Newport News

Certificate of Excellence
GreenLeadersBronze level
16890 Warwick Blvd, Suite B, Newport News, VA 23603
Holiday Inn Express Newport News
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80 reviews from our community

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Traveler rating
    36
    18
    16
    5
    5
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35
9
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, Maryland
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 25, 2015

Really enjoyed my stay at The Holiday Inn Express in Newport News! The staff were welcoming, considerate, and friendly. The rooms were clean, spacious, and comfortable. There is a nice indoor pool on site, and a restaurant that serves a pretty decent breakfast. It is close to other restaurants and shopping areas, and only about 20 minutes from Busch Gardens... More 

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Wilkesboro, North Carolina
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 11, 2014

The title of this review is a quote from another guest I met on the elevator who was checking out, and her words sum up my opinion as well. This was my second stay at this hotel, and I was hoping that it might have improved. After my first stay here about six months ago I submitted feedback to TripAdvisor... More 

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Alexandria, Virginia
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 14, 2014

If you need to visit Fort Eustis and don’t want to spend an arm and a leg this place fits the bill. Check in was fast and easy, the property is a little dated on the outside, but the rooms have been renovated and were clean and very comfortable. The Wi-Fi was free and I had no issues in my... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

I have one daughter that is a student at CNU and another who is looking at CNU. When we were taking the CNU student back to school we combined move in with a college visit for the other. Holiday Inn was awesome. We booked online and were pleasantly greeted by the front desk. It was very late yet she was... More 

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Laguna Niguel, CA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 19, 2014

Staff was nice but room was a 0 star. Stayed in room 527 which is suppose to be non smoking and it reeked of cigarette smoke. Checked in around 9pm, went to room and once the door opened it was awful. Called down to front desk and no one answered. Gave up and spent the night. Breakfast was average. Tried... More 

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Wilkesboro, North Carolina
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 16, 2014

We arrived on a Thursday for a family event, planning to stretch it into a mini-vacation. Parking was easy and close by. We weren't offered assistance with the luggage, which to me was a positive thing. I like to carry my own, and a luggage cart was conveniently available. My cousin had selected this hotel and arranged for a group... More 

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Washington, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

i would like Holiday Inn and your readers to know how well we were treated by the staff. I would especially like a " shout out " for Jose and Hazel! They could not have been more accommodating or friendly. They helped answer all of our questions and went beyond our expectations. Being helpful and friendly, they made us feel... More 

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Level Contributor
172 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed at this hotel based on its convenience to the surrounding area's attractions. The hotel staff was friendly and the free breakfast was great. The bed wasn't the most comfortable but the room was nice. There was plenty of parking and the hotel next doors shares amenities. The free internet wasn't too and either. I'd stay again if I... More 

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Coventry, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 1, 2014

Positives - staff really friendly, good location, bed comfortable, shower powerful. Negatives - decor old and in need of bringing into this century, Had a good stay and will definatley staff next time I visit the area.

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IHGCare, Guest Relations Manager at Holiday Inn Express Newport News, responded to this review

Dear Woodfordl, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More 

Hampton, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

My daughter had a slumber party for her bday. Hotel was very nice, clean, and add a nice location. The rooms were small, but very clean, and up-to-date. The staff was awesome! The breakfast was also very delicious. We had awesome service from the time we walked in until check out. I was very impressed with the staffing and their... More 

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