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Super 8 Newport News/Jefferson Ave

2.0 of 5 6105 Jefferson Ave, I-64 Exit 263, Newport News, VA 23605
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Super 8 Newport News/Jefferson Ave
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Super 8 Newport News/Jefferson Ave
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65 reviews from our community

Traveler rating
    23
    9
    19
    8
    6
See reviews for
27
13
9
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (19)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My recent stay at super8 was great. My whole family also enjoyed staying with super8 Newport news with great customer service, good staff and morning breakfast. Could not ask for more for what we have paid. Price was good as I got AARP discount. They always give discount to return customer. Will surely return to this place.

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Knoxville, Tennessee
Top Contributor
102 reviews 102 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 1 week ago

First let me start off by saying the lady at the front counter on our first day was probably the friendliest person we have ever dealt with at a hotel. The lady the second day, not so much. The room we had, had an unusual chemical like smell when we entered, seemed very outdated except the overly large pictures above... More 

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Rome, New York
1 review
2 of 5 stars Reviewed November 1, 2014

Super 8 is a well known, inexpensive gotel chain the gives you the basics. that was provided at this establishment however the normal general quality was significantly in lack. Protective glass was alarming and the smell was pungent. there were large insects crawling around like an infestation. the floor in my room was giving in and my non-s,moking room smelled... More 

Review collected in partnership with Super 8

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Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review

Thank you for taking out time to provide feedback on your stay with us and we sincerely apologize for not meeting some of your expectations but glad to know that you liked our customer service. We do have professional pest control company which does pest management service once a month to prevent any infestation. We do take this matter very... More 

Wilkes-Barre, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

I just want to say this was one of the best stays I have had in a hotel in quite some time. The room was clean, the bed was very comfortable and the front desk staff was very friendly and accommodating. Bed sheets and towels were nice and clean and when I asked the front desk clerk for an extra... More 

Was this review helpful? Yes 1
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review

We are glad to know you have loved our hospitality, value for price, amenities we offer, staff and customer service. Thank you for staying with us and we appreciate your positive feedback and business. More 

Newport News
1 review
1 of 5 stars Reviewed September 14, 2014

I'm sorry to say the room had a terrible odor and the walls were not very clean. I I felt creepy and did not sleep veryb well. Would never stay there again.

Review collected in partnership with Super 8

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Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review

We are sorry to hear that your recent stay resulted in less than total satisfaction for you. We work very hard to maintain excellence in guest services and superb facility. I wish you could have informed us about the odor in the room and we could have moved you to another room. Please treat your dis-satisfaction as a isolated incident... More 

1 review
5 of 5 stars Reviewed September 12, 2014

Staffs were very helpful and welcoming. Room was clean, comfortable, had micro fridge and basic amenities. We were on third floor and good to see elevator access. Breakfast was good to. Overall happy with the stay and will consider this hotel.

Was this review helpful? Yes
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review

We are thrilled to know that we were able to surpass all of your expectations during your recent stay with us. Thank you for taking out time to provide your valuable feedback and we look forward to seeing you back. More 

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Additional Information about Super 8 Newport News/Jefferson Ave

Address: 6105 Jefferson Ave, I-64 Exit 263, Newport News, VA 23605
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Newport News/Jefferson Ave 2*
Number of rooms: 62
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Also Known As:
Super 8 Newport News/Jefferson Ave Hotel Newport News
Super Eight Newport News
Newport News Super Eight
Newport News Super 8

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