We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Hotel Newport News

2.5 of 5 12330 Jefferson Ave., Newport News, VA 23602
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn Hotel Newport News
Professional photos View all
Browse nearby
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
Write a Review

101 reviews from our community

Traveler rating
    37
    36
    10
    13
    5
See reviews for
39
14
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (19)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (22)
All months
Hampton, Virginia
1 review
5 of 5 stars NEW

I stayed at this hotel while I was awaiting the closing of my home. It was during this time that the Hampton Roads area was blanketed with a snow storm. The hotel staff, along with guests were effectively snowed in for several days. Schools and businesses were shut down. The staff was undeterred by the snow, and continued to excel... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I flew in for business for a few days and decided to book my stay with your establishment. Overall it was a Excellent experience and staff was professional. It was really clean and welcoming & very convenient for shopping and close to the airport. My room exceeded my expect ions and my bed was extra comfortable. I'm huge on cleanliness... More 

Was this review helpful? Yes 3
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Naenae61, Thank you for noticing the hard work that we do to ensure our guests' stays are perfect from booking to check out! We appreciate your patronage, feedback and recommendations, and we look forward to hosting your future stays in the area! Regards, Rebecca Waller General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was a great little mini vacation for me - the hotel was beautiful, the room I stayed in was perfect for me and my wife, the service overall was excellent and the staff was very nice and helpful. I will definitely be back, I might even need to take another vacation very soon.

Was this review helpful? Yes 3
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Nicole, Thank you for submitting feedback in reference to your recent stay here at our hotel! We appreciate your patronage and compliments! We look forward to hosting your future vacations and stays here in Newport News! Regards, Rebecca Waller General Manager More 

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this Comfort Inn recently. It was clean enough, and the front desk clerk was pleasant. However, the entire place was poorly lit, and I did not feel comfortable. Adding to my feelings is the fact that some of the other guests were rather unsavory sorts. Breakfast was downright terrible, with scrambled eggs that were made from some... More 

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Anne, Thank you for taking the time to submit a review in reference to your recent stay here at our hotel! We value our guests and appreciate your feedback as it helps us constantly improve! We are terribly sorry to hear that your stay was less than satisfactory, and hope you will give us another chance in the near... More 

1 review
5 of 5 stars Reviewed January 27, 2015

This hotel is VERY CLEAN and the staff was friendly and professional. Stephanie Woods and Julia Harvey gave OUTSTANDING customer service. I will definitely recommend this hotel to family and friends and will stay here again!

Was this review helpful? Yes 2
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear TONJON76, Thank you for your review of your recent experience here at our property! We appreciate you noticing our wonderful staff and amenities, and we look forward to hosting your future stays in the area! Regards, Rebecca Waller General Manager More 

1 review
5 of 5 stars Reviewed January 9, 2015

I was booked a room here for an interview at a nearby hospital. I was impressed with the staff, seeming more like a private hotel than a chain. The manager was very helpful, even taking care of the nice continental breakfast himself. I was asked my a passing maintenance man how my room was, an indication of his personal investment... More 

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Tom M, Thank you for taking the time to submit a review in reference to your recent stay at our hotel! We are thrilled to hear that we exceeded your expectations, and that you found our staff to be friendly, and helpful. We look forward to hosting your future stays in the area! Regards, Rebecca Waller General Manager More 

Milford, Delaware
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 1, 2015

It was good for a short stay. We had an issue with the first room and the front desk clerk moved us right away. They had everything just as we had requested. Rooms were comfortable. Breakfast area was very clean and staff was very friendly and helpful.

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Callwendy4oils, Thank you for taking the time to submit a review in reference to your recent experience at our hotel. I am pleased to hear of our staff meeting your expectations and responding to your needs. We look forward to hosting your future stays in the area! Regards, Rebecca Waller General Manager More 

Manteca, California
1 review
5 of 5 stars Reviewed December 25, 2014

This is a great hotel, very clean and very friendly staff. The customer service was great, and helpful. Melissa and Judy were the best and made the stay much more comforting. The room I stayed was clean no complaints there. Breakfast good as well. If I'm ever back in the area would definitely come back to this hotel.

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Vicente A, Thank you for taking the time to submit such a generous review of your recent stay here at our hotel. We pride ourselves in great product, with unmatched guest service that should leave our guests with a memorable experience that will keep them coming back. I am stoked to hear that this was the experience you have... More 

Nags Head, North Carolina
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 18, 2014

Stayed here over the weekend. Checked in Friday night and checked out Sunday morning. We stayed on the 3rd floor, since my husband smokes. The elevator ride, the hallway and the room smelled so fresh and clean! The bed was very comfy, with plenty of pillows! The staff was friendly and helpful! The breakfast was plentiful, delicious and had different... More 

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear wyttigr, Thank you so much for your generous review of your recent experience at our property! Your feedback is very important to us! We appreciate your patronage and look forward to hosting all of your future stays in the area! Happy Holidays! Regards, Rebecca Waller General Manager More 

1 review
5 of 5 stars Reviewed November 27, 2014 via mobile

This is a great hotel, very friendly staff, rooms are immaculate and very organized service. The GM is a gracious friendly lady who makes everyone feels welcome, and treats her staff like royalty! Makes your stay all the more better!

Was this review helpful? Yes 1
GM-CINN, General Manager at Comfort Inn Hotel Newport News, responded to this review

Dear Global P, Thank you for taking the time to submit feedback to your fellow travelers in reference to your recent stay. Your kind words mean so much to our staff and management, as well as our future customers! It is awesome to hear that our guests recognize our daily efforts in operation! We truly appreciate your patronage and look... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Hotel Newport News? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Hotel Newport News

Address: 12330 Jefferson Ave., Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Hotel Newport News 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, EasyToBook, Cheap Tickets, Orbitz, Despegar.com, Choice Hotels, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn Hotel Newport News reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Newport News
Newport News Comfort Inn
Hotel Style:
#7 Romantic Hotel in Newport News

11 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay