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All 37 Newport News hotels

Courtyard by Marriott Newport News Airport

3.0 of 5 Hotel   |   530 St. John's Road, Newport News, VA 23602
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Ranked #7 of 37 Hotels in Newport News
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
dtwright805 AZ
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135 reviews from our community

Traveler rating
    76
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    15
    8
    5
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47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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AZ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I can't say enough good things about the staff at this hotel. They were the friendliest, most accommodating group I have ever encountered. We held a week-long business meeting in the hotel's conference room, and everything was perfect. The hotel shuttle resulted in overall cost savings, and the drivers were always pleasant and helpful. The front desk, management, facilities and... More

Was this review helpful? Yes
Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear dtwright805, Thank you for those wonderful comments about my staff here at the Courtyard Newport News Airport. I'm glad that you and your attendees had an outstanding hotel experience. That's what we strive to do in this industry. If you ever need our assistance in the future, please give me a call. Again, thank you for taking the time... More

Birmingham, Alabama
Top Contributor
54 reviews 54 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The check-in was efficient and the front desk staff were very friendly. Nice lobby area with free wifi. My room was large, lovely new furnishings and very comfortable. I was a bit disappointed by housekeeping as one of the beds in my room was not tidied and the previous guests hair accessory stayed on the bathroom floor for the duration... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Nadia T, Thank you for writing a review about my hotel and my staff. It is very important to me to know how we can better ourselves in every department. Our hotel is ranked in the top 10% of 900 Courtyard's in the Nation. We're pretty proud of that especially since we are 6 years old. At our next... More

Silver Spring, Maryland
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for an entier week here for a week-long softball tournament in July. The staff went above and beyond for us. The entire experience was excellent, from the food to the comfortable big rooms. I highly recommend this hotel and we totally will stay again when we come back down!

Was this review helpful? Yes
Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear KaRo816, Thank you for those kind words about my hotel and my staff. We work very hard so that each guest has a wonderful hotel experience. I'm glad that you and your softball team did! If you plan to visit the area again, we look forward and would be honored to have you be our guests here, at the... More

Warwick, Rhode Island
Top Contributor
68 reviews 68 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed September 11, 2014

Hotel is conveniently located just off the Interstate. Plenty of parking on site. Check-in was quick and easy. Staff friendly and courteous. This was our first stay at a Courtyard, and we found our room to be similar, but just slightly better, to rooms we've experienced at Hampton Inns. Room was very clean. Beds were comfortable with plenty of pillows.... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Skipper300; Thank you for the lovely comments about my staff! It is so nice to know that we are doing everything right. Your hotel experience is very important to me. When I read comments such as yours, I just beam with pride. Please reach out to me if you return, I would like to make your reservation personally. Again,... More

pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

We recently stayed at this Marriott for a soccer tournament at CNU. Location is perfect. Close to 64 and a short drive to the University. Our room was VERY nice. Large shower stall with a bench. Bed was super comfortable. The reception staff were very polite. The lobby area was perfect for larger gatherings, which continued out onto the patio... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Twuble33; Thank you for writing a delightful review. I'm glad that my hotel met every one of your expectations as a traveler. We receive so many compliments about the outdoor fire pits, the softness of the guest room beds and our location to CNU and I-64. If you are ever back in our area, please reach out to me... More

Bloomfield, New Jersey
1 review
3 of 5 stars Reviewed September 2, 2014

A nice hotel in a nice area. Desk staff seemed friendly. We were very disappointed, however, when we left the hotel for the day to visit relatives and returned in the evening to a room that was never touched by the housekeeping staff. Called the front desk, but received a nonchalant response that the staff was gone for the night.... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear CCarrinc; I'm glad to hear that you will give us another chance. Thank you! However, we dropped the ball in our housekeeping department. I have met with our team and we have discussed your review. I just want you to know how thankful I am that you have taken the time to write this review. How will my team... More

Liverpool, Pennsylvania
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2014

Stayed at the hotel for a soccer tournament at Christopher Newport University, which CNU is only 10 minutes away. Easy access to 64 and just a short trip to Yorktown and Williamsburg. All staff was very friendly and hotel was very clean. Lots of restaurant options just minutes from the hotel.

Was this review helpful? Yes
Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear AndiMatter; Thank you for the wonderful review! I'm glad that we were able to meet your hotel expectations. We have so many guests that stay with us that either attend an event at CNU or are participating in an event. Thank you for selecting my hotel from all of the other hotels in the area. If you need accommodations... More

Maryland
1 review
2 of 5 stars Reviewed August 10, 2014

I generally search for facilities in the Marriott chain when I travel. I was very disappointed with my stay at this Courtyard. There was an incident in which the water in my room was flowing brown and the response from hotel staff was less than genuine. They offered to send me and my family to another hotel, but at a... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear cdjmidget, Please accept my apologies for the stress that you and your family experienced here at my hotel. Historically, we have linen available for our guests usage. However, during your stay I believe it may have been when we experienced a problem with our hotel washer. In reference to the brown water that you saw, this is the first... More

Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 19, 2014

Courtyard is located near the airport and I64. Easy location to get around Hampton Roads, Williamsburg area. Hotel staff is friendly, good location for families or business people. My second stay, service is consistent (good).

Was this review helpful? Yes
Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Hello JPC_TP, Thank you for selecting my hotel as your choice of hotels in the Hampton Roads area. The staff and I work very hard to make sure that each guest has an exceptional hotel experience. Many guests choose this hotel, as you mentioned in your review; because of its location to so many attractions, restaurants and the interstate. Again,... More

Leesburg, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 15, 2014

I visit Newport News often as my son attends CNU. I usually stay next door at the Residence Inn but the rate was much higher for this visit so I opted for a suite at this Courtyard. The lobby is very inviting. It has a lobby bar/food service area which comes in handy for light snacks or a glass of... More

Was this review helpful? Yes 1
Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear BroncoFaninVA, Your hotel experience is very important to me. First, I want to thank you for writing this review. Second, I'm sorry that we were not able to move you to another guest room. Unfortunately, the night of your stay we were sold out. Upon your return, please reach out to me to make reservations. It would be my... More

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Additional Information about Courtyard by Marriott Newport News Airport

Address: 530 St. John's Road, Newport News, VA 23602
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Newport News Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Newport News Airport Hotel Newport News
Newport News Marriott
Courtyard Newport News
Newport News Courtyard

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