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All 38 Newport News hotels

Courtyard by Marriott Newport News Airport

3.0 of 5 Hotel   |   530 St. John's Road, Newport News, VA 23602
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Ranked #8 of 38 hotels in Newport News
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 11, 2014
Terry B Powhatan, Virginia
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111 people have reviewed this hotel

Traveler rating
    61
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    12
    7
    5
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39
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Powhatan, Virginia
Top Contributor
55 reviews 55 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 11, 2014

As a business traveler I stay at Courtyard Marriott's quite often. I was duly impressed with this property. This is a 6 year old property built under the new Courtyard concept with the cafe. The cafe area is laid out somewhat differently then the renovated cafés being much larger and the bar area in the center. I especially liked the... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Terry B; Thank you for choosing my hotel from a host of hotels in the area. I'm glad to know that you are a Marriott Loyalist! You are correct, my hotel will be 6 years old in September of this year. We're very proud to be the first Courtyard built with the new refreshing look and the "C" bar... More

Highland Park, New Jersey
1 review
5 of 5 stars Reviewed March 11, 2014

I stay here for the weekend with my son and his soccer team. The hotel was clean and looked fairly new. The beds were comfortable, the lounge was nice and the location was good. The best thing about this hotel was the staff. Elizabeth the GM, was very helpful and quick to get back to me about securing a meeting... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear MichaelBebe; Thank you for the lovely comments about my staff! It is so nice to know that we are doing everything right. Your hotel experience is very important to me. When I read comments such as yours, I just beam with pride. Again, thank you for choosing my hotel out of all of the other hotels in the Hampton... More

Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

Excellent team of people working. Very friendly and helpful. Functional hotel with comfortable rooms. Good location, what's more food is tasty at least their burgers and breakfast. Hope to go back soon. Did i mention Jenny, a very friendly hostess

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Valuexpert, Thank you for those wonderful comments! And yes, we do have an excellent team here at the Courtyard Newport News Airport! The Executive team and I are so proud of our hotel. Not only because we are ranked in the Top 3% of all Courtyard's in the country, but because my staff cares. Like Jenny who you mentioned... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

We recently stayed here for along weekend, during which I facilitated a Firm Retreat for a local law firm in the meeting room of this new property. The folks running this hotel exceeded expectations in almost every category. Rooms were just fine, and staff was accommodating and super friendly, without exception. But here's the kicker....I forgot to pack my I-Phone... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear TravellingFlaGator; Thank you so much for writing a wonderful response in TripAdvisor! We have a really close knit team here at the Courtyard Newport News. We are ranked in the Top 15 Courtyards out of 879 Courtyards in the World that has the Best Overall Guest Service. I'm really proud of that. It was my pleasure to take you... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2014

We took a last minute family weekend and glad we did. The staff was very nice attentive and hospitable. The hotel upon walking in was more then we expected, very nice looking and clean. The Bistro was a great accompaniment, prices were expected. We had breakfast there and the french toast was amazing! Kids and I both enjoyed it. The... More

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Jenny M, Guest Relations Manager at Courtyard by Marriott Newport News Airport, responded to this review

Greetings from the Courtyard by Marriott in Newport News! Thank you for your review regarding your recent stay. We are delighted to hear that you and your family had an enjoyable weekend! And I completely agree that the French Toast is amazing! Thank you for your comments regarding our pool and spa area. We appreciate these candid comments to help... More

Staunton, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2014

this is a beautiful hotel. the best part was the comfortable bed which i always believe makes or breaks a night away from home. i stayed 2 nights for business. the room was very well appointed and wifi worked great. the large tiled shower had strong water pressure and because it was a glass shower i didnt bump up against... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Brenda M, Thank you for those wonderful comments. It is so important to me and my staff to know how each of our guests feel while here at the Courtyard. Your hotel experience is really important to us. We hope that you visit us again when in the area for business or pleasure. Again, thank you for choosing us... More

Rancho Palos Verdes, California
1 review
5 of 5 stars Reviewed January 22, 2014

I arrived late Sunday evening, the bistro was open and I was greeted with a warm smile and someone happy to help me. What a welcome after a long day of travel. I have been here 5 days and it feels like home. ALL of the staff are warm, friendly and helpful. They should be the poster child for customer... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Shopgirl2014, Thank you so much for writing a wonderful comment about my hotel and the great customer service my staff offers! I just love it when I read reviews like this. You have just made my day! Please let me know when you come back to town. I would love to meet you. Vivian our supervisor in the Bistro... More

Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed December 30, 2013

It was me and my husbands anniversary, we didn't really want to deal with traffic back and forth to Williamsburg and Virginia Beach...we already drove 8 hours from South Carolina. He picked this hotel because of its location to the mall but still quiet and cozy. He contacted the Director of Sales, Scott Cox and he took care of everything.... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Kaiya K, Thank you for the delightful comments about the Courtyard Newport News. We like to think that our hotel is classy as well. The decor is outstanding! I'm glad that Scott Cox our Sales Manager was able to assist you in your stay. He's really good at that. Again, thank you for selecting my hotel over all the... More

Newport News, Virginia
2 reviews
5 of 5 stars Reviewed December 19, 2013

The staff was nice and friendly. Deena and Susan at the front desk were very pleasant. My room was clean and they put me away from the elevator so I could get some good rest in between my flights. Also the first Courtyard I been to that had a free evening reception with free drinks!!! Yum!!! I will definitely come... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Nairobi C, We are so fortunate to have two very good front desk associates; Deena and Susan. They absolutely ROCK! Glad that you had an enjoyable stay here, at the Courtyard. Its nice to know that you had a great time at our 5 o'clock whistle blow Welcome Reception on Wednesday nights. Hope you choose us again on your... More

London
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 17, 2013

The staff at this property were excellent - very friendly and helpful - always with a smile - great job The hotel itself is very modern and clean and just a few minutes drive from the airport. We had some minor problems with the TV and the breakfast was a little average. Only other irritations were the air conditioning which... More

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Elizabeth P, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Hello Anthony100! Thank you for the wonderful comments about my hotel. I'm glad that you and your family had a delightful time in Newport News, VA. I'm going to investigate the AC problem and the refrigerator too. Thank you so much for letting us know. We can only get better if we know the things to fix. Take care and... More

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Additional Information about Courtyard by Marriott Newport News Airport

Also Known As:
Courtyard By Marriott Newport News Airport Hotel
Courtyard By Marriott Newport News Airport Hotel Newport News
Courtyard Newport News
Newport News Marriott
Newport News Courtyard
Address: 530 St. John's Road, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Newport News
#8 Business Hotel in Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Newport News Airport 3*
Official Description (provided by the hotel):
With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more   less 
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