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Courtyard by Marriott Newport News Airport

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530 St. John's Road, Newport News, VA 23602
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1 room 1 guest
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Courtyard by Marriott Newport News Airport
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Courtyard by Marriott Newport News Airport
Courtyard by Marriott Newport News Airport
Courtyard by Marriott Newport News Airport
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164 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Arlington Heights, Illinois
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Upon entering my room I was amazed to see just how large the suite was. Not only was there the standard couch, but 2 additional chairs and table in living room area. Desk was multi-level which is great for me since I'm short! The bedroom and bath were also huge. I will definitely be staying there again.

Was this review helpful? Yes
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff is very friendly in an otherwise very busy area. Choruses courtyards are always good hotels, but the staff here makes this one a standout. The young woman who checked us in (Jen, I think) recommended places to eat, and was so cheerful.

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear PhilShea, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue... More 

Reston, Virginia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for five nights using Marriott points. I used the Marriott Ap to check in and everything went smoothly despite a late arrival. The lobby is a very relaxing location with comfortable tables and chairs to relax. There is also some lovely outdoor seating including a fire pit feature. The room was very nice with two comfortable queen... More 

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are pleased to learn you enjoyed... More 

Washington DC, District of Columbia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We (my extended family) have stayed here before and it has been fine, if unexceptional. This time, the place was falling apart. When we checked in, we were told that the pillow cases for our three rooms would be "late." We laughed but this was a portend. There was no shampoo. The maintenance people said they "didn't have shampoo any... More 

Was this review helpful? Yes 1
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Mr. Brunner, We appreciate you taking the time to provide valuable feedback about your experience Friday night at our hotel. I'm disappointed to know that we did not meet and or exceed your expectations. I would like to follow up with you in regards to the pillow cases, shampoo,maps and the pool challenge your family experienced Friday and Saturday.... More 

Newport News
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My overall experience was a really good one. I was able to checkin into my room extremely early. My room was super clean and had very nice modern decor in which I loved. This hotel in located in the heart of City Center a really nice area which was walking distance to many restaurants and bars. I highly recommend this... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear 886Jamilr, Thank you for taking the time to share your thoughts regarding your recent trip to Newport News. I am thrilled that you were able to enjoy the close proximity to shopping and restaurants. We look forward to having you back when you travel to Newport News! Sincerely, Blaine More 

Pittsburgh, Pennsylvania
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 29, 2015

Nice clean room with nice bathroom and good amenities. Was a bit noisy however as there were baseball teams staying there and they were loud and constantly running through the halls. Bed was very comfortable but some of the pillows were lacking. Maid service also was spotty as some cleaning was missed especially in the bathroom.

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Ron K, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest & Marriott Rewards Basic Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in attempting to meet and exceed our... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

Spent the night here after visiting my son who is in college at Newport News. It is a bit pricey for a last minute trip but I had decided to splurge. The beds were very comfortable. The hotel was very clean but most importantly, my room was very quiet. It is an upscale hotel as opposed to others. I'm more... More 

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Karen F, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are glad you... More 

1 review
5 of 5 stars Reviewed July 20, 2015

Hotel was awesome!!! Excellent accommodations, my suite was more than I could of asked for. Upon check in the staff was very friendly and polite. The location was near all the shops and restaurants!!!

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Trina W, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Coastal NC
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 29, 2015

I find myself in Newport News on business several times a month and I stay at this Courtyard for several reasons. The hotel is fairly new with tasteful decor (not that red and gold crap you see at most Courtyards...seriously...that was around when I was in college 20 years ago). The downstairs common area is huge and inviting, there are... More 

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Bunky1998, Thank you for taking the time to share your recent experience while your business travels brought you to the Newport News area. We take pride in our associates living and breathing our, " spirit to serve" philosophy and creating a memorable stay for our guests. We look forward to having you back in the Newport News area. Wishing... More 

Level Contributor
204 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed June 13, 2015

Very nice staff- the room was a little tight and slightly dirty (mold in shower and some hair) however most furniture and linens were clean. Indoor pool was ok would have preferred outdoor. Decent lounge and bar area. Boring location surrounded by chain restaurants.

Was this review helpful? Yes
BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Lab1234, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Newport News Airport. As a valued guest , we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “3”; however, we also noticed that there were... More 

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