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Courtyard by Marriott Newport News Airport

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530 St. John's Road, Newport News, VA 23602
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Courtyard by Marriott Newport News Airport
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Courtyard by Marriott Newport News Airport
Courtyard by Marriott Newport News Airport
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154 reviews from our community

Traveler rating
    89
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    16
    8
    6
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55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midlothian, Virginia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel was lovely. Excellent accommodations, the room was bright and airy. The staff was very helpful and addressed all our needs. The location was perfect to reach nearby beaches, attractions and restaurants.

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chico, ca
Top Contributor
115 reviews 115 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been here a number of times but never been driven to write a review until now. No reason in particular. I've been here probably over a dozen times on business. Its a clean, basic, cheap hotel. For the price, its unbeatable. Clean, decent fitness center, breakfast is a little more than what you'd expect from a Courtyard Marriott. If... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Hausenpepper, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a repeat guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My family and I spent the weekend there and even though the hotel was nice, the staff was not. Management is very rude and unhelpful. They made me feel like I wasn't good enough to be a guest there. I feel like they looked down and belittle me and my family. It was not what I expected from a Marriott.... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Blue8665, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and I would like to hear additional feedback on your experience with the specific department. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and... More 

Gainesville, Georgia
2 reviews
5 of 5 stars Reviewed April 8, 2015

We stayed two nights and enjoyed our stay. Our son wanted to live in the indoor pool. I liked the convenience of the snack/drink bar in the lobby. The shower was large (it fits what looks like the footprint of a bathtub) and the room comfortable with 2 queens and a refrigerator. There are plenty of restaurants nearby - a... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear SondraB, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards Basic Member, your feedback will be shared with the team... More 

Rockville
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

Plus: right of I-64, near shopping and restaurant. Starbucks inside property. Free wifi. very good complementary breakfast buffet except on Sunday where you can order entrée. Minus: mattress is soft and need to be replace. shower tiles were coming apart, tile grout was stained. Shower door was stuck making it very hard to close completely.

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Paul710, Thank you for taking the time to share your recent experience at the Courtyard Newport News Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Albany, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 6, 2015

We are from NY, visiting our daughter who attends college here in Virginia. We needed a comfortable room for the weekend, close to Busch Gardens in Williamsburg. This was perfect. The double queen suite offered ample room with two queen beds plus a pull out couch for our family of 6. It is only 11 miles from Busch Gardens, a... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear AdkChief, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards Basic Member, your feedback will be shared with the team... More 

Waynesboro
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 6, 2015

Stayed in a king suite for 2 nights. Great room. Staff was excellent and friendly. Bed was very comfortable. Loved the quiet HVAC system and being able to sleep through the night & not being woken up by the AC. Only complaint I have is the hair dryer...those definitely need an upgrade.

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear JennK, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest , your feedback will be shared with the team to... More 

Raleigh, North Carolina
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 4, 2015

Stayed here for a two night business trip. The carpet was not vacuumed and there was visable dust on the night stands. The room was also equipped with one towel. The room was contemporary feeling which was nice and the bed was comfortable. With all the other options in the area it would not be my first choice to stay... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Maggie T, Thank you for taking the time to share your feedback in regards to your recent stay at the Courtyard Newport News Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We here at the Courtyard work hard to keep ourselves... More 

1 review
5 of 5 stars Reviewed March 3, 2015 via mobile

My hotel experience at this establishment has been top notch. I usually host weekly events here but got a chance to stay two weeks ago. I was thoroughly impressed as usual. Jenny, Kourtney, Dawn, Kenneth, Angela, and the kitchen staff all have went above and beyond to make our experience at this hotel rememberable. It's hospitality and professionalism like this... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Dear Marriott Fan, Thank you for sharing your memorable experience that you had with Jenny, Kourtney, Dawn, Kenneth, Angela and the entire F&B Team. We appreciate your kind words and I have shared your comments with each of them personally. We look forward to having you back at the Hotel when your travels require you to travel to Newport News.... More 

Colts Neck, New Jersey
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Was in Virginia last weekend for the Virginia Legacy President's Cup soccer tournament with my Under-15 team. Through a housing service we were placed in this Courtyard by Marriott. As a frequent booker to Marriott hotels I was unite pleased when I heard we'd be staying in one. And I was not disappointed, whatsoever. Room was incredibly spacious. And it... More 

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BlaineDorsey, General Manager at Courtyard by Marriott Newport News Airport, responded to this review

Thank you for sharing your experience while your travels brought you to the Newport News area for the VA Legacy Cup Tournament. I am glad you were able to enjoy some civil war sites and the spring time is a perfect opportunity to come back to visit the Williamsburg Winery. We look forward to having you back home here on... More 

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