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All 37 Newport News hotels

Residence Inn Newport News Airport

3.0 of 5 Hotel   |   531 St Johns Road, Newport News, VA 23602
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82%
Ranked #8 of 37 Hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
MD2FL Naples, Florida
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151 reviews from our community

Traveler rating
    88
    35
    16
    6
    6
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83
14
8
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Naples, Florida
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

First off, I'm a big fan of Residence Inn properties. I try to stay in at a Residence whenever I can because I love the full kitchen, private bedroom and huge bathrooms. I've been staying at this property on a regular basis for several years and have always had great experiences. This time, even though I hadn't stayed here in... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel included all suites and it was a wonderful location. I ordered a King Suite and a Two Bedroom suite. It was a family trip and the hotel made sure to have both rooms directly next to each other. The hotel keys worked for both rooms which I thought was a nice touch. There was complimentary WiFi and breakfast... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much for your kind review, it really means a lot to all of us here. We are so glad you and your family enjoyed everything! We hope that if you are in the area again to come visit us again. Thank you!!! More

Newport News, Virginia
1 review
1 of 5 stars Reviewed 2 weeks ago

I checked-in around 2:00 am and paid cash for my stay and was told by the front desk agent that we could stay until the next day. Well, we went to our room and later that morning, I found a LIVE ROACH laying upside down on the countertop near the sink. I told the Gen Mgr and she offered to... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello, Thank you again for sharing your comments with us about your recent stay with us. I am very sorry that you feel this way. I have also responded to your prior emails in regards to this issue. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

What a wonderful time me and my family had at this hotel the indoor pool the exercise room and the breakfast was awesome, this will most definitely be my hotel the next time we stay, and kudos to the housekeeping staff the woman on the fifth floor was very nice I think her name was Tashia

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello ChrisG75782! Thank you for your kind review! We are so glad that you enjoyed your stay with us and we are glad that you will come back and visit us again the next time you are in the area. More

Rockville, Maryland, United States
Top Contributor
72 reviews 72 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is a new building about 2 years old. well appointed suites, 1, 2 ,and studio options, at very reasonable prices. we traveled with a group of 15 in several rooms. well stocked breakfast bar, helpful front desk staff. our issue is they might want to follow up on the cleaning staff. Some areas are very dirty for a new... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Tennislefty, Thank you for sharing your comments in regards to your recent stay with us. I have shared this with my housekeeping staff so that we can make every effort to correct those items. I'm so glad that my staff was friendly and helpful. We are about 6 years old now so I was pleased to hear you say... More

Portsmouth, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

I have stayed at Marriott properties a few times but, this was a pretty poor experience. The property has seen better days. The furniture was worn and tattered. My family and I stayed in a two bedroom unit on a Saturday and Sunday night. There weren't many people there so you would think that the front desk would be sure... More

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello, Thank you for sharing your comments with us regarding your recent stay. I do apologize that we did not meet your expectations. I have shared your comments with my staff so that this does not happen to another guest. I appreciate your feedback and again I am very sorry. We will be going through a renovation soon so that... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

My first time in this hotel, and I have to say it was worth the stay. It was in the middle of everything, yet very quiet area at night. The room was clean, the beds are very comfortable. My suite had a small kitchen, and made us feel very at home. The only negative was the pool closes at 10... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Jose V, Well we are certainly glad your enjoyed your stay with us. Your comments really mean a lot to us here as we want every guest to feel that this is thier home away from home. When you are in the area again and stay with us please let us know and if you arrive late I'm sure... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed July 16, 2014

I really enjoyed my stay at this hotel. It is in close proximity to food, shopping and the highway. The hotel staff was pleasant and helpful. We stayed in a king suite on the first floor. The room was modern and very clean. The complimentary breakfast served was great. They also have social events a few nights a week where... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings, Thank you so much for your great review, we are so glad that you enjoyed your stay with us. I have shared your comments with my staff as it means a great deal to them. We hope if you are the area again you will visit us again. Thank you! Rebecca More

Clarion, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

We stayed at this hotel for 3 nights with our basketball team. It was very clean in all areas. We were in a king suite and it was huge. The staff was very friendly and tolerated us being in the lobby until late every night. They have a basketball court, volleyball court and even an outdoor fire pit and grill... More

Was this review helpful? Yes 1
Rebecca J, Front Office Manager at Residence Inn Newport News Airport, responded to this review

Thank you for your kind review it really means a lot to our staff and we hope everything went well during your basketball games! We hope to see you in the near future again. Thanks so much! More

Glen Burnie, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

Two nice suites with excellent bed mattresses, very presentable interior and exterior. Swimming pool, lobby and others are very clean and comfortable. Different Breakfast meals served each day so you won't get tired of same food. I recommend this hotel if you plan to come to this area.

Was this review helpful? Yes
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review

Hello TravelBudyy777, Thank you so much for your kind review and we are so glad that we met your expectations during your stay. My staff looks forward to reading reviews daily so this will make everyones day, as we strive hard to make sure every guest feels this is a "Home away from Home" Thank You, Rebecca Jones General Manager More

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Additional Information about Residence Inn Newport News Airport

Address: 531 St Johns Road, Newport News, VA 23602
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport News Airport 3*
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News

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