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All 37 Newport News hotels

Residence Inn Newport News Airport

3.0 of 5 Hotel   |   531 St Johns Road, Newport News, VA 23602
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82%
Ranked #7 of 37 hotels in Newport News
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
ChrisG75782
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148 people have reviewed this hotel

Traveler rating
    87
    34
    16
    6
    5
See reviews for
82
13
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a wonderful time me and my family had at this hotel the indoor pool the exercise room and the breakfast was awesome, this will most definitely be my hotel the next time we stay, and kudos to the housekeeping staff the woman on the fifth floor was very nice I think her name was Tashia

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello ChrisG75782! Thank you for your kind review! We are so glad that you enjoyed your stay with us and we are glad that you will come back and visit us again the next time you are in the area. More

Rockville, Maryland, United States
Top Contributor
66 reviews 66 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a new building about 2 years old. well appointed suites, 1, 2 ,and studio options, at very reasonable prices. we traveled with a group of 15 in several rooms. well stocked breakfast bar, helpful front desk staff. our issue is they might want to follow up on the cleaning staff. Some areas are very dirty for a new... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Tennislefty, Thank you for sharing your comments in regards to your recent stay with us. I have shared this with my housekeeping staff so that we can make every effort to correct those items. I'm so glad that my staff was friendly and helpful. We are about 6 years old now so I was pleased to hear you say... More

Portsmouth, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at Marriott properties a few times but, this was a pretty poor experience. The property has seen better days. The furniture was worn and tattered. My family and I stayed in a two bedroom unit on a Saturday and Sunday night. There weren't many people there so you would think that the front desk would be sure... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello, Thank you for sharing your comments with us regarding your recent stay. I do apologize that we did not meet your expectations. I have shared your comments with my staff so that this does not happen to another guest. I appreciate your feedback and again I am very sorry. We will be going through a renovation soon so that... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

My first time in this hotel, and I have to say it was worth the stay. It was in the middle of everything, yet very quiet area at night. The room was clean, the beds are very comfortable. My suite had a small kitchen, and made us feel very at home. The only negative was the pool closes at 10... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Jose V, Well we are certainly glad your enjoyed your stay with us. Your comments really mean a lot to us here as we want every guest to feel that this is thier home away from home. When you are in the area again and stay with us please let us know and if you arrive late I'm sure... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed July 16, 2014

I really enjoyed my stay at this hotel. It is in close proximity to food, shopping and the highway. The hotel staff was pleasant and helpful. We stayed in a king suite on the first floor. The room was modern and very clean. The complimentary breakfast served was great. They also have social events a few nights a week where... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings, Thank you so much for your great review, we are so glad that you enjoyed your stay with us. I have shared your comments with my staff as it means a great deal to them. We hope if you are the area again you will visit us again. Thank you! Rebecca More

Clarion, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

We stayed at this hotel for 3 nights with our basketball team. It was very clean in all areas. We were in a king suite and it was huge. The staff was very friendly and tolerated us being in the lobby until late every night. They have a basketball court, volleyball court and even an outdoor fire pit and grill... More

Was this review helpful? Yes 1
Rebecca J, Front Office Manager at Residence Inn Newport News Airport, responded to this review

Thank you for your kind review it really means a lot to our staff and we hope everything went well during your basketball games! We hope to see you in the near future again. Thanks so much! More

Glen Burnie, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

Two nice suites with excellent bed mattresses, very presentable interior and exterior. Swimming pool, lobby and others are very clean and comfortable. Different Breakfast meals served each day so you won't get tired of same food. I recommend this hotel if you plan to come to this area.

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phfnn, General Manager at Residence Inn Newport News Airport, responded to this review

Hello TravelBudyy777, Thank you so much for your kind review and we are so glad that we met your expectations during your stay. My staff looks forward to reading reviews daily so this will make everyones day, as we strive hard to make sure every guest feels this is a "Home away from Home" Thank You, Rebecca Jones General Manager More

Southfield, Michigan
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 12, 2014

The Residence Inn Newport News (airport) was simply Home away from Home. We stayed ther from June 5 thru June 9. 2014. It was a oasis in Virginia. We specifally wanted the space and the comfort that comes with a Residence Inn. We did not cook however we had that option. We really enjoyed the location , which was central... More

Was this review helpful? Yes 1
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you Gregorie! We are delighted that you enjoyed your stay with us and your review really means a lot to everyone here at the Residence Inn. Please come back and see us if you are in the area again. Thanks again, Rebecca Jones General Manager More

Top Contributor
84 reviews 84 reviews
39 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed June 8, 2014

The Residence Inn Newport News was an overnight stop for us with an easy exit off I-64. The airport is a small one and not really noticable as far as noise is concerned. As mentioned by others, the location is close to many restaurants. The hotel does have an indoor pool which we didn't use and large breakfast area with... More

Was this review helpful? Yes
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings! Thank you for review and I have shared your comments with my staff and we really appreciate your feedback and the great news is that we will be going through a renovation soon so the breakfast tables and carpet will be changed put as we enter our sixth year. Hopefully if you travel to the area again the near... More

San Dimas, California
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 7, 2014

I have stayed at the Residence Inn Newport News at least twice a year for the last five years. I walk in and they call me by my name even though I have not stayed there for the last six months. Everything is like new. The staff go beyond what is expected. Great breakfasts and manager specials during the work... More

Was this review helpful? Yes
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you Linn N! Your comments really mean a lot to all of us here at the Residence Inn, and I'm so glad that you get to come back and visit us whenever you are in the area. Please keep coming back and we have a lot of great changes on the way to the hotel! Rebecca J. Jones General... More

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Additional Information about Residence Inn Newport News Airport

Address: 531 St Johns Road, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport News Airport 3*
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Newport News #10 Business Hotel in Newport News
Hotel Class
Official Description (provided by the hotel)
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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