We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Newport News Airport

Certificate of Excellence
3.0 of 5
Hotel website
Hotel deals
Hotel packages
531 St Johns Road, Newport News, VA 23602
Special Offer
Earn Rewards Points
Residence Inn Newport News Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #7 of 40 Hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
NoRegrets1 Ashburn, Virginia
Write a Review

173 reviews from our community

Traveler rating
    97
    45
    18
    6
    7
See reviews for
96
15
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (46)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (31)
All months
Ashburn, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel at the end of March 2015. I stayed in a studio which was a nice size. The hotel and room were very clean with a kitchen with a full sized refrigerator. Silverware, cups and plates were available. The service was great and the hotel has plenty of parking. The hotel is very well located near... More 

Was this review helpful? Yes
Waldorf
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here 2 different times in April and will probably have another stay before the month is over. We rate this facility very high and have enjoyed our time here. Everything has worked perfectly. I appreciate the abundance of light in the rooms. The bath tub and commode is separated from the lavatory area. At the lavatory, there... More 

Was this review helpful? Yes
Charlottesville, Virginia
Top Contributor
208 reviews 208 reviews
47 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When traveling with a family of 5, we always look for a Residence Inn because we know what we are getting. This was convenient to Busch Gardens (~15 minutes) and some other things we wanted to see East of Williamsburg. Hotel was new or recently updated; clean and bright throughout. Our 2 room suite was spacious, clean, and very up... More 

Was this review helpful? Yes
Stafford, Virginia
Top Contributor
165 reviews 165 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in on of the King suites, which included a separate living room with kitchen. Everything was very nice, except that the kitchen chairs showed a lot of wear and tear on the seats, as the cushions were ripped. Also, the fire alarm went off at about 5:50 am, as the kitchen staff set it off preparing for the... More 

Was this review helpful? Yes
Traverse City, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family really enjoys staying at this Residence Inn. The spacious two bed room suite is quiet, and perfect for playing games and hanging out. Our son got sick on this trip and the house keeping staff was helpful and courteous. The front desk staff is extremely friendly and professional. The breakfast is better than most Marriott property breakfast. The... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello TCtravler92!, We are so delighted to hear that you enjoyed your stay with us. It was such a pleasure to have you stay with us and my staff really appreciates your feedback! WeI hope your son is feeling better and we hope to see you again real soon! More 

Southfield, Michigan
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have stayed at this location twice before and it nevers has disappointed us yet. We really enjoy the central location this place offers. It is a full amenitied hotel. Pool, Fitness center, Very comfortable Suites, and a Very Very accomodating Staff. The Front desk clerks are extremely helpful ( All Shifts ) and the cleaning staff was excellent. We... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Wow! Thank you Craigorie for your wonderful review. We are very excited to hear that you really enjoyed your stay and that my staff met your expectations during your recent visit with us. We appreciate your feedback as it means a lot to all of my staff. You have certainly made their day! We hope you continue to stay with... More 

Chester, Virginia
1 review
1 of 5 stars Reviewed March 29, 2015

Let me start by saying that we travel a lot. We have stayed in many hotels, but I have never in my life had the experience that I had a the Residence Inn Newport News. First off, upon check-in I was told that I was being charged a one night fee for canceling online for the first day of our... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings CNBASG, Thank you for sharing your comments with us regarding your stay, regarding your reservation you had a group rate which requires a 72 hour cancel policy to get that rate. I am very sorry if your team was not informed by their coach but in order to qualify for group rates they must sign a contract stating our... More 

Taipei, Taiwan
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 19, 2015

I stayed in Residence inn with my friends about 10 days. The environment very nice. Free breakfast every morning and Monday to Wednesday evening provides the comfort foods also. The front desk did a great job , especially the general manager Rebecca Jones. She knows what we need and what we want during stay in hotel. If I go back... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Hug P, Thank you so much for your kind review! It was such a pleasure having you and your friends here during your recent visit to Newport News. We are very excited to hear that everyone met your expectations and we want everyone to feel that this is their "HOME AWAY FROM HOME". We hope that you will come... More 

Owings Mills, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2015

In the overview pages of the hotel info, they encourage you to bring your pet, but neglect to mention the $100 "pet sanitation fee" you must pay for a pet. Only when you drill down into the site do you find info about the pet sanitation fee. This is misrepresentation to say you are pet friend and "bring Fido", but... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Claire D, Thank you for sharing your comments with us regarding your recent stay. I am very sorry that we did not meet your expectations during your stay and also sorry that you did not see our pet fee before checking into the hotel. I can certainly understand how frustrating this was for you. I Have shared your comments... More 

Norwich, Connecticut
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

We just returned from the Residence Inn and had a wonderful stay. We were upgraded to a 2 bedroom, 2 bath suite and it was extremely comfortable for our family of three. Breakfasts were plentiful and the evening socials were nice as well. My daughter and I especially enjoyed the indoor pool which was a very warm 85 degrees! Unfortunately,... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you Carol R! We are so glad that you enjoyed your stay with us and that Thelma was able to meet all your needs during your visit. We hope that you come back and see us again soon, I have shared your comments with my staff and they really appreciate your feedback, it really means a lot to all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Room/suite (39)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (7)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question