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Residence Inn Newport News Airport

Certificate of Excellence
3.0 of 5
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531 St Johns Road, Newport News, VA 23602
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Residence Inn Newport News Airport
Best prices for: 1 room 1 guest
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Ranked #7 of 40 Hotels in Newport News
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
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176 Reviews from our TripAdvisor Community

Traveler rating
    97
    48
    18
    6
    7
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96
15
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (49)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great for the price. Loved the location. Size of room and bed were very comfortable. Room was more like a suite. Kitchenette was helpful. Good for business trip. Pool and fitness room were small but adequate. Ashley was very helpful to our group as we were there for training conference. Would stay again.

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Saratoga Springs, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Agree with other reviewers - clean, good breakfasts, quiet, good size, good kitchen, staff helpful. Windows open and a/c can be turned off preventing dryness. Location is just off major highway, which is good for access, but coming from downtown the exit is often backed up. No good grocery stores nearby, but lots of restaurant choices. Basketball court, grill area,... More 

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Westminster, Colorado
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel in January and February. The room was nice and what is expected from a Residence Inn. It was quite which was nice since we were working the night shift for part of the time and had to sleep during the day. The staff always respected the do not disturb signs which was very welcome. The kitchen... More 

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Ashburn, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 26, 2015

I stayed at this hotel at the end of March 2015. I stayed in a studio which was a nice size. The hotel and room were very clean with a kitchen with a full sized refrigerator. Silverware, cups and plates were available. The service was great and the hotel has plenty of parking. The hotel is very well located near... More 

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Waldorf
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 22, 2015

We have stayed here 2 different times in April and will probably have another stay before the month is over. We rate this facility very high and have enjoyed our time here. Everything has worked perfectly. I appreciate the abundance of light in the rooms. The bath tub and commode is separated from the lavatory area. At the lavatory, there... More 

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Charlottesville, Virginia
Top Contributor
214 reviews 214 reviews
48 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed April 12, 2015

When traveling with a family of 5, we always look for a Residence Inn because we know what we are getting. This was convenient to Busch Gardens (~15 minutes) and some other things we wanted to see East of Williamsburg. Hotel was new or recently updated; clean and bright throughout. Our 2 room suite was spacious, clean, and very up... More 

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Stafford, Virginia
Top Contributor
165 reviews 165 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We stayed in on of the King suites, which included a separate living room with kitchen. Everything was very nice, except that the kitchen chairs showed a lot of wear and tear on the seats, as the cushions were ripped. Also, the fire alarm went off at about 5:50 am, as the kitchen staff set it off preparing for the... More 

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Traverse City, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

Our family really enjoys staying at this Residence Inn. The spacious two bed room suite is quiet, and perfect for playing games and hanging out. Our son got sick on this trip and the house keeping staff was helpful and courteous. The front desk staff is extremely friendly and professional. The breakfast is better than most Marriott property breakfast. The... More 

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello TCtravler92!, We are so delighted to hear that you enjoyed your stay with us. It was such a pleasure to have you stay with us and my staff really appreciates your feedback! WeI hope your son is feeling better and we hope to see you again real soon! More 

Southfield, Michigan
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 31, 2015

We have stayed at this location twice before and it nevers has disappointed us yet. We really enjoy the central location this place offers. It is a full amenitied hotel. Pool, Fitness center, Very comfortable Suites, and a Very Very accomodating Staff. The Front desk clerks are extremely helpful ( All Shifts ) and the cleaning staff was excellent. We... More 

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Wow! Thank you Craigorie for your wonderful review. We are very excited to hear that you really enjoyed your stay and that my staff met your expectations during your recent visit with us. We appreciate your feedback as it means a lot to all of my staff. You have certainly made their day! We hope you continue to stay with... More 

Chester, Virginia
1 review
1 of 5 stars Reviewed March 29, 2015

Let me start by saying that we travel a lot. We have stayed in many hotels, but I have never in my life had the experience that I had a the Residence Inn Newport News. First off, upon check-in I was told that I was being charged a one night fee for canceling online for the first day of our... More 

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings CNBASG, Thank you for sharing your comments with us regarding your stay, regarding your reservation you had a group rate which requires a 72 hour cancel policy to get that rate. I am very sorry if your team was not informed by their coach but in order to qualify for group rates they must sign a contract stating our... More 

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