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All 37 Newport News hotels

Residence Inn Newport News Airport

3.0 of 5 Hotel   |   531 St Johns Road, Newport News, VA 23602
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Ranked #7 of 37 Hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
littlebutch Glen Allen, Virginia
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154 reviews from our community

Traveler rating
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    36
    17
    6
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glen Allen, Virginia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only stayed for Friday and Saturday nights, so we missed some of the perks they offer on weekdays. The staff was as nice as anyone can find. When we left the front desk, one of the staff saw us coming towards the elevator and pushed the up button and held the door open for us. Got to our room/rooms and... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful staff and I must say that the General Manager seems VERY hardworking. I believe the name was Rebecca... She helped with all of our needs and wants. We had one issue with our room and she fixed it right away making us her first priority. We are well satisfied guest . Her hard work deserves to be noticed !... More

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Stone Mountain, Georgia
Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Location and property are nice and well maintained. BUT, and its a big BUT - if having WIFI that actually works is important to you for work, using your mobile devices, etc., you should pass on this hotel. Food and breakfast were great, fitness center is good and all machines work, staff were pleasant and helpful.

Was this review helpful? Yes
Rebecca J, Front Office Manager at Residence Inn Newport News Airport, responded to this review

Thank you Ted B for sharing your comments with us. I can certainly understand how frustrated you were with the WIFI. The WIFI will be ugraded in the next couple of weeks, I know this does not help you now but just wanted to let you know that we are making every effort to improve the innternet here. We are... More

Naples, Florida
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

First off, I'm a big fan of Residence Inn properties. I try to stay in at a Residence whenever I can because I love the full kitchen, private bedroom and huge bathrooms. I've been staying at this property on a regular basis for several years and have always had great experiences. This time, even though I hadn't stayed here in... More

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you MD2FL!! You review means so much to all of us hear, we are so glad that we were able to meet your expectations during your visits with us. I have shared your review with everyone and it was very much appreciated. Thank you and we hope to see you again soon. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel included all suites and it was a wonderful location. I ordered a King Suite and a Two Bedroom suite. It was a family trip and the hotel made sure to have both rooms directly next to each other. The hotel keys worked for both rooms which I thought was a nice touch. There was complimentary WiFi and breakfast... More

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Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much for your kind review, it really means a lot to all of us here. We are so glad you and your family enjoyed everything! We hope that if you are in the area again to come visit us again. Thank you!!! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014 via mobile

What a wonderful time me and my family had at this hotel the indoor pool the exercise room and the breakfast was awesome, this will most definitely be my hotel the next time we stay, and kudos to the housekeeping staff the woman on the fifth floor was very nice I think her name was Tashia

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello ChrisG75782! Thank you for your kind review! We are so glad that you enjoyed your stay with us and we are glad that you will come back and visit us again the next time you are in the area. More

Rockville, Maryland, United States
Top Contributor
72 reviews 72 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 15, 2014

this is a new building about 2 years old. well appointed suites, 1, 2 ,and studio options, at very reasonable prices. we traveled with a group of 15 in several rooms. well stocked breakfast bar, helpful front desk staff. our issue is they might want to follow up on the cleaning staff. Some areas are very dirty for a new... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Tennislefty, Thank you for sharing your comments in regards to your recent stay with us. I have shared this with my housekeeping staff so that we can make every effort to correct those items. I'm so glad that my staff was friendly and helpful. We are about 6 years old now so I was pleased to hear you say... More

Portsmouth, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

I have stayed at Marriott properties a few times but, this was a pretty poor experience. The property has seen better days. The furniture was worn and tattered. My family and I stayed in a two bedroom unit on a Saturday and Sunday night. There weren't many people there so you would think that the front desk would be sure... More

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello, Thank you for sharing your comments with us regarding your recent stay. I do apologize that we did not meet your expectations. I have shared your comments with my staff so that this does not happen to another guest. I appreciate your feedback and again I am very sorry. We will be going through a renovation soon so that... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

My first time in this hotel, and I have to say it was worth the stay. It was in the middle of everything, yet very quiet area at night. The room was clean, the beds are very comfortable. My suite had a small kitchen, and made us feel very at home. The only negative was the pool closes at 10... More

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Jose V, Well we are certainly glad your enjoyed your stay with us. Your comments really mean a lot to us here as we want every guest to feel that this is thier home away from home. When you are in the area again and stay with us please let us know and if you arrive late I'm sure... More

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Additional Information about Residence Inn Newport News Airport

Address: 531 St Johns Road, Newport News, VA 23602
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News

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