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All 39 Newport News hotels

Residence Inn Newport News Airport

3.0 of 5 Hotel   |   531 St Johns Road, Newport News, VA 23602
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Ranked #6 of 39 Hotels in Newport News
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Cornejo1 Washington DC, District of Columbia
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163 reviews from our community

Traveler rating
    93
    41
    18
    6
    5
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89
15
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel that is family friendly. We came to the area to visit Grandma and it was a great place to relax in the evenings. The pool was great for the kids and is hearted. Sorry, no hot tub at this location. The highlight for us was the ample breakfast selection. There are waffles with all the... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Cornejo1! Thank you so much for your kind review, we are so happy that our breakfast staff was able to meet your needs. They are a great bunch of ladies! I really wish we had a hot tub as well but I have shared your comments with my management team as well. We hope you and your family visit... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel has a great relaxing environment but a social one as well. Large suites with mini kitchenette and separate living area. If you want a great price with complimentary breakfast and happy hour- this hotel is for you. Also has a complimentary shuttle service to local shops and restaurants.

Was this review helpful? Yes 2
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you MommaMort! We are so glad that you enjoyed your stay with us and we appreciate your feedback. It really makes my staff happy and keeps them motivated when they hear such kind reviews. We hope that you come back and see us again soon! Happy Holidays! More 

Roanoke, Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

The rooms was nice but we were suppose to have a suite - instead our room was a pull out couch and a bed across the room. The mattress on the couch was not comfortable at all. OK for kids I guess though. The staff made up for that though. We were always greated with a smile and they remembered... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings! Thank you so much for your kind review, we appreciate your feed back. I am so glad that my staff was able to meet all of your needs. I am very sorry that you did not get the room type that you requested, all of our rooms are suites but next time you are in the area ask for... More 

Potomac, MD, USA
Top Contributor
50 reviews 50 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 19, 2014

The airy high ceiling and modern design of the lobby plus very clean rooms (carpets showed some wear) are some of the hallmarks. Rooms were spacious as well, very quiet with well controlled temperature. The crowd was thin during my stay, so that was an extra bonus to enjoy a leisurely pace. Most local eateries are close by and the... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings SanD1234567!, Thank you so much for your kind review! We are so glad that you and your family enjoyed your stay with us. It is a pleasure to read such a great review and it really means a lot to all of us here. Thank you for taking the time to post this! Happy Holidays More 

Suffolk, Virginia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2014

My husband, best friend, and myself enjoyed the king suite with fold out sofa. We were able to take advantage of the excellent hot breakfast served daily in the lobby, the kitchenette in the room, and so much more. The staff was extremely friendly and helpful and the stay at a whole was affordable and close to major attractions! The... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Travelinggirl1987. We here at the Residence Inn are very happy about your recent stay. We appreciate your kind comments and look forward to seeing you and your family in the near future. More 

Richlands, NC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

If you are looking for a family-friendly hotel that is convenient to Busch Gardens, then this is it! Front desk staff is friendly and professional. Upon check-in, our room type was unavailable. We were disappointed, but the front desk clerk adjusted our rate accordingly so I was happy. Rooms are clean and in good condition. Breakfast was delicious and the... More 

Was this review helpful? Yes 1
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello marcelle279, Thank you for your feedback. I am glad that my staff and I were able to accommadate you and your family during your vacation. We look forward to seeing you again when you are in the area. More 

Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

I didn't arrive until almost 10p. The room I had booked was not available due to mechanical issues in that room(?). Because I was using a rewards certificate, I'm thinking I drew the short straw. They offered me a studio room and 5000 reward points- REALLY? That's not enough to use for another stay. This was something they knew about... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello, Please accept our sincere apologies in regards to your recent stay with us. This was something that was unexpected and I'm very sorry that you were not informed earlier. I would love for you to contact me so that we can discuss your stay further. I appreciate your feedback and we do strive very hard to make sure that... More 

Ashburn, Virginia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stayed at the Residence Inn 2 nights for CNU's parents weekend. The Good.. Location is great. Easy on and off the highway, but no highway noise! Room was quite clean and included a king bed and a pullout sofa, a well equipped kitchen (full size fridge, microwave, 2 electric burner cook-top, dishwasher, dishes, and cookware), and a dining table.... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much for your review we are delighted that you enjoyed your stay with us and we appreciated all your feedback it really means a lot to all of us hear. We hope if you are in the area again you will come back to see us! Thank you! More 

Middletown, Connecticut
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 29, 2014

Although we had read some not-so-great reviews of this hotel, we took our chances and it was perfectly fine. The room was decent size, typical of a residence type hotel. It had a living room area, kitchen and bedroom. Smaller bathroom but separate vanity/closet area. The room was clean, bed was comfortable and bathroom was spotless. Hotel was quiet while... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you Karen T!, We appreciate your comments regarding your recent stay with us and also we thank you for giving us the opportunity by choosing our hotel for your reservation. My staff was very excited to here your feedback as we want everyone to enjoy their stay with us. We hope you come back to see us in your... More 

Glen Allen, Virginia
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 29, 2014

Only stayed for Friday and Saturday nights, so we missed some of the perks they offer on weekdays. The staff was as nice as anyone can find. When we left the front desk, one of the staff saw us coming towards the elevator and pushed the up button and held the door open for us. Got to our room/rooms and... More 

Was this review helpful? Yes
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Littlebutch, Thank you so much for your kind review, we appreciate your feedback and it really motivates our team. We are so glad that you enjoyed your room and that my staff was able to assist you during your stay. We hope to see you again soon! Thank you! More 

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Additional Information about Residence Inn Newport News Airport

Address: 531 St Johns Road, Newport News, VA 23602
Location: United States > Virginia > Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News
Hotel Style:
#5 Family Hotel in Newport News
#11 Business Hotel in Newport News

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