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All 9 Meribel B&Bs / inns

Chalet Suzanne

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Route de Morel, Meribel, France
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Chalet Suzanne
Ranked #9 of 9 Meribel B&B and Inns
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12 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2013

Would reiterate the points the other reviewers have made. Chalet hosts were very accommodating but that is where the good points end. The Ski Total Rep was very disinterested and unhelpful. Toiletries were not replenished and the hot tub was right on the road and had issues with the heating. The food was consistently vey bad and the dining area... More

Was this review helpful? Yes 1
EspritHolidays, Manager at Chalet Suzanne, responded to this review

We regret that the Chalet Suzanne has been subject to mixed feedback from our guests this season and are disappointed that ‘viventi56’ perceived some shortcomings. Unfortunately the tiling on the kitchen floor is chipped in places, which makes it appear dirty. Regular checks of the chalet have not identified any issues with cleanliness, though it is apparent that the dishes... More

Leicestershire, UK
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 2, 2013

Marketed as a platinum chalet, this is really a comfortable 3* chalet. As part of a boys skiing trip, standards are less exacting & demanding than when taking family. The rooms were clean with balconies overlooking valley. The food was average - breakfast menu a bit limited - evening meals ok. Dining area cramped for 22. Deficiencies in the set... More

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Leeds, United Kingdom
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 1, 2013 via mobile

We recently stayed in Chalet Suzanne and we were aware of some of the unsavoury views written here before our arrival. The company states that it is one of their 5* platinum chalets (!!!!)... It's not. It is a 3* accommodation at best. The chalet itself is comfortable and clean. The staff were very polite and accommodating, happy to help... More

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013

A mate booked this holiday for a group of us (lads trip), and after reading the reviews I was a bit worried. However, bear in mind this is a large chalet in a party town, and is not really aimed at young families etc. Having said that, it wasnt rowdy or noisy at any point. Its location is acceptable, being... More

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EspritHolidays, Manager at Chalet Suzanne, responded to this review

We are pleased that, overall, this reviewer had an enjoyable holiday with us in the Chalet Suzanne. It is disappointing that they perceived some shortcomings with the catering in the chalet and that they believe that meals are “centrally prepared and delivered meals on wheels style” since this is certainly not the case. Our chalet hosts have the relevant skills,... More

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 4, 2013

I've previously had a great experience with Ski Total in Les Arcs a few years ago but this left me disappointed. On the positive side some of the staff were friendly and working hard. The rooms were warm, cosy and clean. A few aspects seem to have improved since earlier reviews - salt & pepper pots, drinks served on trays.... More

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EspritHolidays, Manager at Chalet Suzanne, responded to this review

It is pleasing that this reviewer has noted perceived improvements in the chalet but regrettable that they have mentioned negatives in respect of the catering service provided by the chalet team. Our menus are devised by our team of executive chefs each season and our chalet staff will work to these, though do adopt some degree of flexibility where it... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 23, 2013 via mobile

This is a 2 star maximum rated hotel . One positive - chalet girls friendly . Everything else negative , other reviewer states would rather eat hearty food than the food attempted on an obvious extremely limited budget - I agree this is FACT . The place is a shambles and trust me .. Save your money and if you... More

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Scunthorpe, United Kingdom
1 review
1 of 5 stars Reviewed February 18, 2013

very disappointed with this chalet. paid for 5 star platinum and received 2 star max. so many things wrong. asked for extra pillow case and had to wait for the managers permission to be given one. salt and pepper in egg cups. no trays for distributing drinks and disgusting canapes. breakfast consisting of 2 plates of 8 pieces of meat.... More

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london
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 12, 2013

First the good things. staff very friendly and trying very hard to work with the tools they have (which are very limited). The chalet itself is cosy and warm with ok rooms. The negatives are just annoying and could be sorted with just a little bit more effort from the company itself, it feels like ski total is trying to... More

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EspritHolidays, Manager at Chalet Suzanne, responded to this review

It is disappointing that this reviewer was not entirely satisfied with their holiday experience with us in the Chalet Suzanne. The boot room itself is not advertised as being heated, though the boot rack is. Our chalet hosts follow a menu plan devised by our team of Executive Chefs and it is disappointing that the catering in the Suzanne was... More

Brighton
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

Located off the Rue De Centre (Imp Plan de Moulin on Google Maps), this is an excellent chalet operated by Ski Total. One of their Platinum Chalets its was great value for money this year. Great service from staff, warm clean with complimentary robes and slippers, great for jacuzzi. Short walk from the main road, but quite manageable walk to... More

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Forks, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2013

I had booked myself and my wife into this Chalet for week commencing 5th January and after reading the below review i was expecting a cold, dirty awful chalet. Quite the opposite in fact. We had to come back early due to work commitments (Which iglu assisted with fantastically) Back to the chalet. What ever problems were there last season... More

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Additional Information about Chalet Suzanne

Address: Route de Morel, Meribel, France
Location: France > Rhone-Alpes > Savoie > Meribel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Number of rooms
11

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