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Hotel Panoramic et des Bains

30 av. Imperatrice Eugenie | Quartier Thermal, 65120 Luz-Saint-Sauveur, France
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1 room 1 guest
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32 Reviews from our TripAdvisor Community

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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (32)
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    (1)
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    (21)
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Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room was basic but comfortable. The bathroom was modern, clean but a little bit smelly. The thing that ruined our stay the most was the very unfriendly woman who was serving us in the restaurant and who made Basil Fawlty look like a pussy cat. We really didn't enjoy our experience there because of that last evening in the... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 2 weeks ago

In my opinion, it's nice: Outdoors it seems that it's old... But inside its very nice! Free games for child, nice rooms, personal friendly, LIKE IT! But the restaurant isn't at the level of the hotel... At the morning, for some people is very early, 7'5€ for late and little things...

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Exmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 11, 2014

This was a Gallic Fawlty Towers experience without the humour. Although the food was reasonable, the senior members of staff we're unhelpful and unfriendly. I made the mistake of changing my mind and adding a cheese course before dessert and half expected the appearance of an angry chef bearing a meat cleaver. I would not recommend this venue, there are... More 

Was this review helpful? Yes 3

Travelers are raving about these Luz-Saint-Sauveur hotels

Sheffield, United Kingdom
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed August 20, 2014

We arrived in Luz-Saint-Sauveur on a busy weekend. The 'trendy' Luz side was fully booked, but fortunately found a bed in the 19th century Saint Sauveur side - lined with fading, elegant Victorian hotels which still serve the local spa. We got a warm welcome from Stephanie and Hervé; the hotel and room are pure Victorian - dark wood, high... More 

Was this review helpful? Yes 1
Balmain, Australia
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 5, 2014

If you are looking for all mod cons, then maybe this is not the hotel for you. But we had a great week here. This is a traditional French hotel, well priced for the stay. The breakfast was basic but the produce, pans and pastries are excellent. Although the hotel is some distance from the centre of Luz the views... More 

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Montauban, France
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 28, 2014

We had a bad experience in the restaurant. Service was slow, wrong main course arrived, which was pointed out to them, but they refused to change it, saying that is what we had ordered. For the cost of changing one main course they had lost two good customers. We paid for what we had eaten, no tip, and left.

Was this review helpful? Yes 2
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 17, 2013

The hotel is located in the thermal neighbourhood a bit outside the centre. Our room was in a building next to the main hotel. The entrance smelled damp and old. The room was on the ground floor with a lock that could be opened with a creditcard. Old furniture but the bathroom was new and windows well isolated. Parking is... More 

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Juneau, Alaska
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 2, 2010

The hotel was once a great place, and has that faded glory. But it's desperately in need of remodeling. The carpeting was threadbare, lounges in the room very tired. Staff not very friendly. Almost resented serving "etrangers". We didn't feel welcome and would never return.

Was this review helpful? Yes 2
North Devon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 30, 2010

We arrived after a long, hot day in the mountains to find the staff unwelcoming and unhelpful, the standard of furnishing and equipment in the room and the hotel generally very old and tired, the beds uncomfortable and everything generally awful. This hotel is more 1970's tatty than faded victorian elegance. The last straw was a broken shower in the... More 

Was this review helpful? Yes 2
Spain
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 13, 2009

We stayed for 3 nights DBB in this hotel. The views from our room were superb. The bedroom was very large with quirky old fashioned furniture, very different from the typical French chain hotels. The reception area looked rather faded and in need of redecoration but our room was well equipped, well decorated and very clean. The restaurant was across... More 

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