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Best Western the Hotel Versailles

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rue Morane Saulnier, 78530 Buc, Versailles, France
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Best Western the Hotel Versailles
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Best Western the Hotel Versailles
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82 reviews from our community

Traveler rating
    14
    46
    16
    1
    5
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31
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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California,USA
Top Contributor
86 reviews 86 reviews
72 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed February 10, 2015 via mobile

by mistake my assistant book this hotel ! Rooms are extremely small ( you don't even have a small table in your room...) , carpet in the corridor and and the room are dirty and smelly ( sorry this is not the charming Paris smell as somebody wrote in their reviews....this is mold smell!!). The bathroom was minuscule and with... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Dear Sir, On behalf of our entire team of BEST WESTERN The hotel Versailles, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Know the hotel has 47... More 

Heverlee
Contributor
15 reviews 15 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed in this hotel as basecamp to visit Versailles. First thing's first, we really enjoyed the vast choice in breakfast, something sweet, salty and fruity, well done! The nights were nice and quiet and we had decent pillows. Although it seems like a large hotel, it felt quite cosy. We liked the decoration which created a nice atmosphere. Also,... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Dear Sir, Thank you so much for your feedback about your stay in our hotel. Your satisfaction is really important for us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a Superior experience for you and other guests in the future. If I can be of assistance in the... More 

Genoa, Italy
Top Contributor
62 reviews 62 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 24, 2014

My husband and I stayed at this hotel as the first stop during out honeymoon. The rooms were small, but clean and have all of the amenities that we are used to from a Best Western. We requested a room near the garden because a lot of other reviewers said those are quieter. Honestly, it didn't make a difference when... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Dear Patricia, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 26, 2014

We stayed for a night for a two-day tour in Paris, and i could say that this hotel just perfectly suited our stay. It is basically good and clean, nothing to complain about. It is quite far from the city center.Yes, the room is a bit small but it was never a problem. The staff were very helpful and friendly.... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Madam, Sir, Thank you so much for your feedback. It was a plesure for all team. Don't hesitate to contact us if you need anything for an other stay. Best regards. Christelle Delecroix More 

Northampton, United Kingdom
Top Contributor
95 reviews 95 reviews
19 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 11, 2014

Not the usual Best Western, this is a modern hotel on an industrial estate, however it is ten minutes drive from the Palace of Versailles and the rooms reasonably priced and parking easy. The rooms are a bit cramped but I haven't stayed in a French hotel that wasn't. We got a call whilst in route to advise the resturant... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Madam, Sir, thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 12, 2014

A good, clean, basic hotel. We stayed here for 3 nights primarily to see Versailles. The room was cramped, but we had a double and single in the room trying to squeeze in two bikes as well. And I agree with a couple of the reviewers ... The room smelt but we were happy to have the door open when... More 

Was this review helpful? Yes 1
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Sir, Thank you very much for your feedback. Your satisfaction is very important for all team. It will be a pleasure to see you a next time. Best regards. Christelle Delecroix More 

Burg (Spreewald), Germany
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2014

Very friendly staff and good hotel. Breakfast as usual, but fine. Despite the fact that the hotel is in the middle of the suburbs of a small town close to Paris. Yes rooms are small and yes it smells a bit funny, but he, your are in Paris after all. It is part of the charm. The rooms are not... More 

Was this review helpful? Yes
Christelle D, Gérant at Best Western the Hotel Versailles, responded to this review

Dear sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 20, 2014

Hotel looks good from the outside and the rooms are 'tastefully' modern. However - Staff did not seem very interested in us as guests. The room was quite small but our biggest problems were noise and odour. The corridor on our floor seemed to be like the M1 on a busy day. Very noisy. We were more concerned with the... More 

Was this review helpful? Yes 4
Spangdahlem, Germany
Top Contributor
135 reviews 135 reviews
30 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed May 15, 2014

My family of four (two adults, two children ages 7 and 5) stayed here one night on the way home from Normandy, and had a fine stay. The family room was a decent size, with one full-sized bed and two smaller beds (perfect for children, but probably not comfortable for an adult). The bathroom was small, and the shower did... More 

Was this review helpful? Yes
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 30, 2014

My husband and I stayed for 2 nights in April and appreciated the helpful staff especially Kevin who helped me place a call. Our room was rather small, not much room for luggage but it was very clean and had been updated. The parking was great...out front and very safe. There was an Intermarche grocery store across the street for... More 

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