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BEST WESTERN The Hotel Versailles

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Avenue Morane Saulnier, 78530 Buc, Versailles, France
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BEST WESTERN The Hotel Versailles
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96 Reviews from our TripAdvisor Community

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Traveler rating
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    49
    23
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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  • Italian first
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    (96)
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    (28)
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    (33)
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Ruddervoorde, Belgium
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked three rooms (four adults, two children and a baby). Two rooms were clean, ours was clean as well, but had a weird smell and on one pillow there was a red stain (it looked like blood), but I couldn't reach anybody to replace it. Apparently after a certain hour, no one was at the hotel. They did hang... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Haissi On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Mondercange, Luxembourg
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel is located in good reach from the major attractions when you have a car. The castle of Versailles is 10 minutes driving away, Paris center within half an hour. The room we had was very tiny, had no AC and no fridge. That gives you a hard time on a hot day. At least there was a small... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Madam, Dear Sir, Thank you for having written us. It is very important for all team and me to know your feedback. We took note well of your comments and and we shall use them to improve us in the futur. I hope that you will renew us your confidence and that we shall have the pleasure to welcome... More 

Brighouse, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 30, 2015

One of the more interesting stays we have had, arrived Sunday afternoon to find the outer doors locked, There was an intercom next to the door so we pressed the call button, a voice answered after a short while and gave us the code for the outer door and told us our room number, apparently the intercom goes through to... More 

Was this review helpful? Yes 1
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Sir, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Cambridge, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

If you have a car this hotel is perfect for visiting Versailles and the region. It is close enough to Paris to also be good for anyone going there too. I wasn't expecting much of this hotel but wanted something cheap and cheerful close to Versailles for 2 nights. We booked a three bedroom room as we had our son,... More 

Was this review helpful? Yes 1
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Sir, Thank you for your feedback about your recent stay in our hotel. We are happy to know that it was a good experience for you and we hope to see you a next time. Than you to take your time to write us. Best regards, Christelle Delecroix, the manager of the hotel. More 

Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 23, 2015

Getting used to the emir open hotels, a limitless less than in North America . Rooms are smaller, less amenities, no face clothes at this hotel! No air conditioning, no refrigerator . Very quaint and cozy

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Franck, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

California,USA
Level Contributor
89 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
1 of 5 stars Reviewed February 10, 2015 via mobile

by mistake my assistant book this hotel ! Rooms are extremely small ( you don't even have a small table in your room...) , carpet in the corridor and and the room are dirty and smelly ( sorry this is not the charming Paris smell as somebody wrote in their reviews....this is mold smell!!). The bathroom was minuscule and with... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Sir, On behalf of our entire team of BEST WESTERN The hotel Versailles, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Know the hotel has 47... More 

Heverlee
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed in this hotel as basecamp to visit Versailles. First thing's first, we really enjoyed the vast choice in breakfast, something sweet, salty and fruity, well done! The nights were nice and quiet and we had decent pillows. Although it seems like a large hotel, it felt quite cosy. We liked the decoration which created a nice atmosphere. Also,... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Sir, Thank you so much for your feedback about your stay in our hotel. Your satisfaction is really important for us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a Superior experience for you and other guests in the future. If I can be of assistance in the... More 

Genoa, Italy
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 24, 2014

My husband and I stayed at this hotel as the first stop during out honeymoon. The rooms were small, but clean and have all of the amenities that we are used to from a Best Western. We requested a room near the garden because a lot of other reviewers said those are quieter. Honestly, it didn't make a difference when... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Patricia, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed August 26, 2014

We stayed for a night for a two-day tour in Paris, and i could say that this hotel just perfectly suited our stay. It is basically good and clean, nothing to complain about. It is quite far from the city center.Yes, the room is a bit small but it was never a problem. The staff were very helpful and friendly.... More 

Was this review helpful? Yes
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Madam, Sir, Thank you so much for your feedback. It was a plesure for all team. Don't hesitate to contact us if you need anything for an other stay. Best regards. Christelle Delecroix More 

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