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BEST WESTERN The Hotel Versailles

Avenue Morane Saulnier, 78530 Buc, Versailles, France
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1 room 1 adult
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BEST WESTERN The Hotel Versailles
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118 Reviews from our TripAdvisor Community

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Toulouse, France
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 16, 2015

Very good location for visiting this area, room good and airy, comfortable. Breakfast a little disappointing. The hotel was in perfect walking distance to palace of Versailles and easy walking into town. Plenty of restaurants nearby, but no restaurant in hotel, only breakfast. Parking was available to rear of hotel and free wi fi.

Helpful?
2 Thank Cora O
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Cora, Thank you so much to take your time to write us. Your feedback is very important for all team and we are happy to read your satisfaction. We shall use your comments to improve in the future. We hope to see you during an other stay in our hotel, it will be a pleasure to welcome you. Thank... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 30, 2015 via mobile

Room was hot and no air conditioning, only a portable fan for us and not available for our friends in their room. Room service was invasive as items were left in our room(empty bottle of hand lotion) and the window was left wide open. I would not recommend staying here even as a last resort.

Helpful?
1 Thank Matthew W
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Madam, Dear Sir, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us... More 

Brighton, United Kingdom
Level Contributor
154 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed August 23, 2015 via mobile

Set 15 mins from Versailles, this basic hotel has good clean rooms, pretty well equipped and with friendly staff. The rooms without air con get very warm in summer. A few obvious improvements - the wifi whilst free is unreliable and the pre-arrival communication was non-existent despite some emails I'm advance.

Helpful?
Thank Dave B
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Cher Dave, Thank you for your feedback during your stay in our hotel. We appreciate that you took your time to write us. It is very important for all team to know your felt. Share your experience with us allows us to improve every day. Thank's for that. We hope to see you an other time. Best regards, Christelle Delecroix,... More 

Brisbane, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

We spent 3 nights here just to see the Chateau at Versailles. We booked one of the best rooms to get the Air Con as it had been hot. We found the room a bit on the small side and lacking storage space and mini bar. The room was cool and clean and the bed was comfortable The free Breakfast... More 

Helpful?
2 Thank Barry H
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Barry, Thank you to take your time to write us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

Rotterdam, The Netherlands
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 13, 2015

This small hotel is well located if you want to visit Versailles and only want to stay for one night. At our arrival there was nobody at the reception (as was told) and having the door code we could easily get to our room. As often the pictures give a better impression than reality, why? The breakfast was actually really... More 

Helpful?
Thank Rob L
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Guest Thank you for your feedback during your stay in our hotel. It is very important for us to know your feeling. We hope to see you a next time. Thank you to take your time to write us. Best regards, Christelle Delecroix, the manager of the hotel. More 

Ruddervoorde, Belgium
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 14, 2015

We booked three rooms (four adults, two children and a baby). Two rooms were clean, ours was clean as well, but had a weird smell and on one pillow there was a red stain (it looked like blood), but I couldn't reach anybody to replace it. Apparently after a certain hour, no one was at the hotel. They did hang... More 

Helpful?
1 Thank Haissi
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Haissi On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Mondercange, Luxembourg
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 12, 2015

The Hotel is located in good reach from the major attractions when you have a car. The castle of Versailles is 10 minutes driving away, Paris center within half an hour. The room we had was very tiny, had no AC and no fridge. That gives you a hard time on a hot day. At least there was a small... More 

Helpful?
Thank Petz747
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Madam, Dear Sir, Thank you for having written us. It is very important for all team and me to know your feedback. We took note well of your comments and and we shall use them to improve us in the futur. I hope that you will renew us your confidence and that we shall have the pleasure to welcome... More 

Brighouse, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 30, 2015

One of the more interesting stays we have had, arrived Sunday afternoon to find the outer doors locked, There was an intercom next to the door so we pressed the call button, a voice answered after a short while and gave us the code for the outer door and told us our room number, apparently the intercom goes through to... More 

Helpful?
1 Thank Kevin W
Christelle D, Gérant at BEST WESTERN The Hotel Versailles, responded to this review

Dear Sir, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

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