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All 4 New Market hotels

Quality Inn Shenandoah Valley

2.5 of 5 Hotel   |   162 W. Old Cross Rd., New Market, VA 22844
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Ranked #3 of 4 Hotels in New Market
A recent review
4 of 5 stars reviewed 2 weeks ago
FRANKIE569 Fredericksburg, Virginia
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121 reviews from our community

Traveler rating
    9
    41
    37
    17
    17
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48
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fredericksburg, Virginia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been staying here a few nights a year for one reason or another for the last couple years. I like this place because it is a nice little slice of Americana. I grew up in the 70s and this little roadside motel is really cool and reminds me of those days. Other things I like is that the... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for your kind words. It is so nice to hear how much you enjoy our hotel. That is always our goal, to provide our guests a memorable stay at reasonable prices. We look forward to seeing you soon. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is a little old but its very clean and the staff is excellent. Very relaxing environment. The beds are very comfortable and there is easy access to all rooms. Plenty of parking. I'm very happy with my stay there.

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to share your feedback. Our guests comments are very important to us. It is always nice to hear how our guests enjoy their visits. Looking forward to your next stay!! More 

Rock Hill, SC
Top Contributor
54 reviews 54 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 11, 2014

When we used this motel last spring, it was undergoing renovation. The entry way was impressively lovely. The check-in staff was less welcoming (but we were late, and it was a rainy night; she could have had some miserable experiences before we got there), and the room was only average, the bed not particularly comfortable. We were supposed to get... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for sharing your experience, as our guests feedback is very important to us! I am terribly sorry that you did not experience a hospitable welcome from our front desk staff. There is no excuse to not make our guests feel welcome and appreciated upon their arrival. I am pleased to hear that you liked our lobby, we take... More 

Gainesville, FL
Top Contributor
117 reviews 117 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 26, 2014

My group ended up in this hotel for transient stays while driving through the Nature attractions in the area. We stayed here two separate nights for its location and convenient late-night check-in. It has a nice old-fashioned diner (with good food) attached to it, which adds a great convenience to one's stay after a long hike/drive. The hotel rooms are... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Candace Jenkins... More 

nyc
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

This is an old motel. Its boxy with bowling alley hallways. If you want ambiance then pass it by. If you want a clean, fair sized comfy room at a great value then book it. Staff is friendly, wifi works, has a good number of outlets and it was quiet. Don't really need much else

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Sylva, North Carolina
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 20, 2014

Returned to this property when passing through New Market, out of nostalgia...... fond memories of an earlier trip. I didn't remember how shabby the exterior was, or the inside hallways, I started having second thoughts, but the lobby is really lovely. The rooms were clean and nicely equipped and the bedding was nicer than some value properties. They had obviously... More 

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Staten Island
Top Contributor
69 reviews 69 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed October 19, 2014

We stayed here because we couldn't get a room in Woodstock or Winchester. What a mess! Not only was there bugs in the bathroom all night long, but I don't think they cleaned the rug in the last10 years. When we walked in the room it smelled like someone went to the bathroom and didn't flush. I put the ac... More 

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

New York
Top Contributor
53 reviews 53 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 14, 2014

Traveling with our dog dictates where we stay and some are good and some not so good. After reading the Trip Advisor reviews on this Quality Inn we decided to stay here. It's pet friendly with a small fee and a first floor room with parking in front made it easy and co nvenient.

Was this review helpful? Yes 1
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Waxhaw, North Carolina, United States
2 reviews
2 of 5 stars Reviewed September 8, 2014

We have stayed here before, many years ago. It is convenient to the highway (1-81) and there is only one other motel at this exit. It has a Johnny Appleseed restaurant attached to the lobby. Everything is old and needed updating, carpeting, television, colors(walls need painting). Wore my white socks on carpet and they were black on the bottom when... More 

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am terribly sorry that we did not meet your expectations. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More 

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2014

The staff was very nice and tried to be as accommodating as possible given the horrid conditions of the place. The management has not maintained the property whatsoever. Everything needs upgrade. The bathrooms, the bedding, the carpets, and the furniture were filthy. Find somewhere else to stay.

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Additional Information about Quality Inn Shenandoah Valley

Address: 162 W. Old Cross Rd., New Market, VA 22844
Phone Number:
Location: United States > Virginia > New Market
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Shenandoah Valley 2.5*
Number of rooms: 100
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Also Known As:
Quality Inn Shenandoah Valley Hotel New Market
Quality Inn New Market
Shenandoah Valley Quality Inn
New Market Quality Inn

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