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All 4 New Market hotels

Quality Inn Shenandoah Valley

2.5 of 5 Hotel   |   162 W. Old Cross Rd., New Market, VA 22844
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Ranked #3 of 4 Hotels in New Market
A recent review
3 of 5 stars reviewed 2 weeks ago
grand9mom Rock Hill, SC
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119 reviews from our community

Traveler rating
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    37
    17
    17
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48
41
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rock Hill, SC
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we used this motel last spring, it was undergoing renovation. The entry way was impressively lovely. The check-in staff was less welcoming (but we were late, and it was a rainy night; she could have had some miserable experiences before we got there), and the room was only average, the bed not particularly comfortable. We were supposed to get... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for sharing your experience, as our guests feedback is very important to us! I am terribly sorry that you did not experience a hospitable welcome from our front desk staff. There is no excuse to not make our guests feel welcome and appreciated upon their arrival. I am pleased to hear that you liked our lobby, we take... More

Gainesville, FL
Top Contributor
116 reviews 116 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My group ended up in this hotel for transient stays while driving through the Nature attractions in the area. We stayed here two separate nights for its location and convenient late-night check-in. It has a nice old-fashioned diner (with good food) attached to it, which adds a great convenience to one's stay after a long hike/drive. The hotel rooms are... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Candace Jenkins... More

nyc
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

This is an old motel. Its boxy with bowling alley hallways. If you want ambiance then pass it by. If you want a clean, fair sized comfy room at a great value then book it. Staff is friendly, wifi works, has a good number of outlets and it was quiet. Don't really need much else

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Sylva, North Carolina
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 20, 2014

Returned to this property when passing through New Market, out of nostalgia...... fond memories of an earlier trip. I didn't remember how shabby the exterior was, or the inside hallways, I started having second thoughts, but the lobby is really lovely. The rooms were clean and nicely equipped and the bedding was nicer than some value properties. They had obviously... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Staten Island
Top Contributor
69 reviews 69 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed October 19, 2014

We stayed here because we couldn't get a room in Woodstock or Winchester. What a mess! Not only was there bugs in the bathroom all night long, but I don't think they cleaned the rug in the last10 years. When we walked in the room it smelled like someone went to the bathroom and didn't flush. I put the ac... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

New York
Top Contributor
52 reviews 52 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 14, 2014

Traveling with our dog dictates where we stay and some are good and some not so good. After reading the Trip Advisor reviews on this Quality Inn we decided to stay here. It's pet friendly with a small fee and a first floor room with parking in front made it easy and co nvenient.

Was this review helpful? Yes 1
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Waxhaw, North Carolina, United States
2 reviews
2 of 5 stars Reviewed September 8, 2014

We have stayed here before, many years ago. It is convenient to the highway (1-81) and there is only one other motel at this exit. It has a Johnny Appleseed restaurant attached to the lobby. Everything is old and needed updating, carpeting, television, colors(walls need painting). Wore my white socks on carpet and they were black on the bottom when... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am terribly sorry that we did not meet your expectations. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2014

The staff was very nice and tried to be as accommodating as possible given the horrid conditions of the place. The management has not maintained the property whatsoever. Everything needs upgrade. The bathrooms, the bedding, the carpets, and the furniture were filthy. Find somewhere else to stay.

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Greensboro, North Carolina, United States
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 28, 2014

We have stayed here before, and did so once again, due to the lack of competition in the area. It is a convenient place to stay when traveling along I-81 or exploring the back roads of the Shenandoah Valley. For this stay the room was reasonably clean though the carpet was questionable. The bath was clean and plenty of hot... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Burke, Virginia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 17, 2014

This was the most run down hotel that I have been to in a long time…maybe since I was in my 20s traveling across the country - like Motel 6 used to be. The doors were all stained, the carpet was very old and had a slight odor. Surprisingly the price was pretty high - so one expects a little... More

Was this review helpful? Yes 1
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Quality Inn Shenandoah Valley

Address: 162 W. Old Cross Rd., New Market, VA 22844
Phone Number:
Location: United States > Virginia > New Market
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Shenandoah Valley 2.5*
Number of rooms: 100
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Also Known As:
Quality Inn Shenandoah Valley Hotel New Market
Quality Inn New Market
Shenandoah Valley Quality Inn
New Market Quality Inn

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