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All 4 New Market hotels

Quality Inn Shenandoah Valley

2.5 of 5 Hotel   |   162 W. Old Cross Rd., New Market, VA 22844
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Quality Inn Shenandoah Valley
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Ranked #3 of 4 Hotels in New Market
A recent review
3 of 5 stars reviewed today
NorthCarolinaDotti Sylva, North Carolina
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116 reviews from our community

Traveler rating
    9
    38
    35
    17
    17
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47
40
13
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sylva, North Carolina
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed today NEW

Returned to this property when passing through New Market, out of nostalgia...... fond memories of an earlier trip. I didn't remember how shabby the exterior was, or the inside hallways, I started having second thoughts, but the lobby is really lovely. The rooms were clean and nicely equipped and the bedding was nicer than some value properties. They had obviously... More

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Staten Island
Top Contributor
70 reviews 70 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here because we couldn't get a room in Woodstock or Winchester. What a mess! Not only was there bugs in the bathroom all night long, but I don't think they cleaned the rug in the last10 years. When we walked in the room it smelled like someone went to the bathroom and didn't flush. I put the ac... More

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New York
Top Contributor
52 reviews 52 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Traveling with our dog dictates where we stay and some are good and some not so good. After reading the Trip Advisor reviews on this Quality Inn we decided to stay here. It's pet friendly with a small fee and a first floor room with parking in front made it easy and co nvenient.

Was this review helpful? Yes 1
Waxhaw, North Carolina, United States
2 reviews
2 of 5 stars Reviewed September 8, 2014

We have stayed here before, many years ago. It is convenient to the highway (1-81) and there is only one other motel at this exit. It has a Johnny Appleseed restaurant attached to the lobby. Everything is old and needed updating, carpeting, television, colors(walls need painting). Wore my white socks on carpet and they were black on the bottom when... More

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am terribly sorry that we did not meet your expectations. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2014

The staff was very nice and tried to be as accommodating as possible given the horrid conditions of the place. The management has not maintained the property whatsoever. Everything needs upgrade. The bathrooms, the bedding, the carpets, and the furniture were filthy. Find somewhere else to stay.

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Greensboro, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 28, 2014

We have stayed here before, and did so once again, due to the lack of competition in the area. It is a convenient place to stay when traveling along I-81 or exploring the back roads of the Shenandoah Valley. For this stay the room was reasonably clean though the carpet was questionable. The bath was clean and plenty of hot... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Burke, Virginia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 17, 2014

This was the most run down hotel that I have been to in a long time…maybe since I was in my 20s traveling across the country - like Motel 6 used to be. The doors were all stained, the carpet was very old and had a slight odor. Surprisingly the price was pretty high - so one expects a little... More

Was this review helpful? Yes 1
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Arkansas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 13, 2014

This is a pretty good place to stay but does not meet up to the quality of the Fairfield in Strasburg 30 miles down the road. Stop at a VA rest area and pick up a discount coupon. The Johnny Appleseed restaurant is a great place to have breakfast. It's not free but it is really much better and you... More

Was this review helpful? Yes
qinm, Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Easton, Maryland
Top Contributor
66 reviews 66 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 16, 2014

We recently stayed at the Quality Inn New Market, Va. We found it to be a good location for the caverns, Skyline Drive Blue Ridge Parkway and the New Market Battlefield. We also discovered that the Route 11 Potato Chip Factory was in a nearby town of Mt Jackson. It was clean and very adequate for our needs. Johnny Appleseed... More

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Bristol, Connecticut, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 2, 2014

We stayed here last week for one night. The rooms were older but clean although they are definitely in need of a major upgrading. The staff was pleasant to us. However my daughters had a horrible experience as their air conditioner failed during the night and it was unseasonably hot. Their room was uncomfortable most of the night and they... More

Was this review helpful? Yes 1
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Quality Inn Shenandoah Valley

Address: 162 W. Old Cross Rd., New Market, VA 22844
Phone Number:
Location: United States > Virginia > New Market
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Shenandoah Valley 2.5*
Number of rooms: 100
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Also Known As:
Quality Inn Shenandoah Valley Hotel New Market
Quality Inn New Market
Shenandoah Valley Quality Inn
New Market Quality Inn

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