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Quality Inn Shenandoah Valley

2.5 of 5
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162 W. Old Cross Rd., New Market, VA 22844
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Quality Inn Shenandoah Valley
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Ranked #3 of 4 Hotels in New Market
A recent review
5 of 5 stars reviewed 1 week ago
EWH1948 Tiverton, Rhode Island
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Beach Lake, Pennsylvania
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Our first impressions were good. We came off 81 after traveling in downpours for hours. Good location for our plans to visit the New Market, VA Battlefield the next morning. Nice lobby area, great front desk clerk, and an on-site restaurant. Tired and hungry - all we wanted was a clean room to sleep in & a decent meal. The... More 

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Tiverton, Rhode Island
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Quality Inn perhaps a dozen times over the past 25 years. I always find it very pleasing, from the attentive staff, to the clean rooms, the pool, the large gift shop and the attached Johnny Appleseed Restaurant. There are few motels in New Market and this certainly seems the best. Like other reviewers, I make... More 

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Dixfield, Maine
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 3, 2015 via mobile

My Wife and I have stayed at this Quality Inn every time we travel south. It is an older Quality Inn and could use some up grades. The staff is friendly and service is fine. This trip we had an issue with a noise in our room (think it was water pipes) The front desk clerk was polite and moved... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

East Islip, New York
1 review
1 of 5 stars Reviewed April 3, 2015

I have stayed at this hotel but last time was 10 years ago. I could not believe how run down and shoddy it has become. We had to change rooms as the first room, room 117, was beyond unacceptable. The room did not come with breakfast which is unheard of in this day and age. My stay was no where... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these New Market hotels

Binghamton, New York
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 18, 2015

Candace and her folks are always happy to see you. They treat you right and I make a point of staying there when I travel to the Valley. Nice economical clean rooms. I like the fact that the rooms have refrigerator and microwave in them. I also like the motor style of parking right outside your door.

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Naples, New York
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 3, 2015

A very nice hotel. Yes, it is a little dated. But the staff is exceptional and the hotel was quiet. The adjoining restaurant was very nice, especially after 9 hours on the road. If you want clean, tidy and friendly, this is the place.

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Fredericksburg, Virginia
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 7, 2014

I have been staying here a few nights a year for one reason or another for the last couple years. I like this place because it is a nice little slice of Americana. I grew up in the 70s and this little roadside motel is really cool and reminds me of those days. Other things I like is that the... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for your kind words. It is so nice to hear how much you enjoy our hotel. That is always our goal, to provide our guests a memorable stay at reasonable prices. We look forward to seeing you soon. More 

1 review
4 of 5 stars Reviewed December 7, 2014

The hotel is a little old but its very clean and the staff is excellent. Very relaxing environment. The beds are very comfortable and there is easy access to all rooms. Plenty of parking. I'm very happy with my stay there.

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to share your feedback. Our guests comments are very important to us. It is always nice to hear how our guests enjoy their visits. Looking forward to your next stay!! More 

Rock Hill, SC
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 11, 2014

When we used this motel last spring, it was undergoing renovation. The entry way was impressively lovely. The check-in staff was less welcoming (but we were late, and it was a rainy night; she could have had some miserable experiences before we got there), and the room was only average, the bed not particularly comfortable. We were supposed to get... More 

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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for sharing your experience, as our guests feedback is very important to us! I am terribly sorry that you did not experience a hospitable welcome from our front desk staff. There is no excuse to not make our guests feel welcome and appreciated upon their arrival. I am pleased to hear that you liked our lobby, we take... More 

Gainesville, FL
Level Contributor
129 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed October 26, 2014

My group ended up in this hotel for transient stays while driving through the Nature attractions in the area. We stayed here two separate nights for its location and convenient late-night check-in. It has a nice old-fashioned diner (with good food) attached to it, which adds a great convenience to one's stay after a long hike/drive. The hotel rooms are... More 

Was this review helpful? Yes
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Candace Jenkins... More 

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