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Quality Inn Shenandoah Valley

2.5 of 5
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162 W. Old Cross Rd., New Market, VA 22844
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Quality Inn Shenandoah Valley
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141 Reviews from our TripAdvisor Community

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Traveler rating
  • 11
  • 46
  • 39
  • 22
  • 23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • French first
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Riverton, Utah
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In its day, this hotel was most likely a brilliant gem! Today, it's just as grand! From the warm fireplace in the beautiful lobby, to the super soft and comfy beds, this hotel is now on our 'must stay at list'. The staff were all very friendly and were happy to provide us with suggestions and directions to nearby attractions.... More 

Thank LibbiAB
Horsham, Pennsylvania
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed October 9, 2015

Front desk person was very friendly and gave good advice about the area. We stayed here as we wanted a place that was close to Luray Caverns. Our room was clean but a little dated. The restaurant that is attached to the hotel was good and prices were reasonable.

Thank nan307
Level Contributor
86 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 4, 2015

One of the two beds were very well used and lumpy. Bed spreads were dirty as well as the carpet. The hallway had a funky smell to it. The back door didnt close properly. Pluming in bathroom didnt work well. Front desk staff very friendly. Got clean towels daily. Would give second chance.

Thank sightseeing14

Travelers are raving about these New Market hotels

Level Contributor
3 reviews
2 of 5 stars Reviewed October 3, 2015

We elected to stay because it was raining so hard, we could not see to drive. Linens were clean. Carpet felt slick as though it had been shampooed but not rinsed. If you are looking for any old port in a storm. This will do. Otherwise, stay elsewhere.

Thank Sarah S
A TripAdvisor Member
1 of 5 stars Reviewed September 9, 2015

Checked in late at night, just needed a bed and a shower, so we weren't expecting much. The lone font desk clerk was very welcoming and conversational. She directed me to our room and explained that there was not a complimentary breakfast due to the attached restaurant, but you do receive a 20% discount as a hotel guest. That sadly... More 

Thank A TripAdvisor Member
Mayville, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 19, 2015

When we walked in it was nice, after we booked our room and paid found out there was no continental breakfast which was ok but then we found out there was no elevators. We then asked for a main floor room, those were full. So we hiked up the stairs got to our room went inside and it was like... More 

2 Thank Dawn201276
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2015

Can't believe a hotel can be this dirty. We checked in late while driving my daughter to college. If it would have been earlier I would have demanded refund and checked In somewhere else. Sheets clean but bathroom and floors gross! The room we actually stayed in was the one they use on the site for an example. I knew... More 

Thank Kcisco66
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 11, 2015

Hello Sirs, I am writing to info your staff about the extremely POOR conditions, and unacceptable stay I recently encountered at a Choice Hotel (i.e. the Quality Inn Shenandoah Valley, 162 W. Old Cross Rd. New Market, VA 22844 - room 122). I uploaded several photos to highlight the room quality: - large cracks literally through the walls - cob... More 

1 Thank louj974
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2015

Greeted with a smile and they rooms available with discount from the interstate magazine. The room was nice and clean. It was located right off the interstate with easy excess to there entrance. Johnny Appleseed Restaurant was part of the motel. Breakfast was very good and motel guest received a 20% discount on there meal.

Thank Tom H
Pensacola, Florida
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 29, 2015

A good place to stay for a good night sleep. The room is very clean; it has microwave oven and fridge. The price is reasonable using the hotel coupon, about $56 including taxes. It is always a good saving if you pick up a booklet of hotels' coupons at the rest area or visiting center. The price does not include... More 

Thank cheelyum
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Dining (2)
Hotel & grounds (3)
Pool/beach area (2)
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Hotel & grounds (2)
Dining (1)
Room/suite (2)
Pool/beach area (1)
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