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All 38 Bad Gastein hotels

Sanotel Bad Gastein & Residenz

4.0 of 5 Hotel   |   Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
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Sanotel Bad Gastein & Residenz
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Ranked #12 of 38 Hotels in Bad Gastein
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 17, 2014
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66 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress... More

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1 review
5 of 5 stars Reviewed July 25, 2014

At a glance the hotel seems a bit far from Graukogel lift but the fantastic service offered by shuttling you to the lift entrance more than compensates and I prefer this to walking 150 m. The staff is super friendly and the spa a great retreat after a day in the slopes. We will surely return!

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Oxfordshire, England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2014

Just back from staying at the Sanotel for a week. Went with no real expectations - was on a Crystal ski holiday and this looked like the best option at the lower end of the price range. What a pleasant surprise. First my son and I were given an apartment in a nearby block that the hotel also uses. Much... More

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5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

We we're a party of 7 guys at the hotel, very clean and spacious. Top marks to Michael on the front desk, great guy he looked after our every need. The food was excellent and plentiful for breakfast and dinner. All in all a great hotel to stay at

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Hertford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014

We have just returned from a week in Bad Gastein, we went with Crystal Ski holidays, where we stayed at the Sanotel. The staff at the Sanotel are all very helpful, providing excellent friendly service in all aspects: very clean room and great food. A pity the natural thermal bath in the spa was temporarily out of action but everything... More

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15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2013

We were there with a group of 40,the last week of August. Certainly it was a challenge for the little hotel, but they did it perfectly!!! Our room was clean and big. An amazing view to waterfall, noisy of course ,but from the second night we slept like angels. Very good breakfast: cold meats, eggs, juices,cereals,different bakery,fresh fruits and vegetables.... More

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Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 21, 2013

Plus The view from the restaurant was amazing. The problem was, we were never allowed to sit at the table with the view. We sneaked a few times during breakfast. Food was nice. Staff from the reception was kind of nice. Bad Gastein is nice, not much to do, but quiet and beautiful. Negativ It was not the best trip... More

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1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

As person who visited the hotel just a few weeks I can say that if you plan to visit this hotel, then average feedback from Tripadvisor is 95% correct. Hope my feedback will help others to make correct choice for their vacation. 1. It is true that it is far from the center if you have a child or you... More

Was this review helpful? Yes 5
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

This hotel was fabulous the service was terrific we had such a great week there march 2013 the food was just to much and could not have been better. The rooms were spacious and well fitted out cleaned everyday

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Huddersfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

This was our 4th visit to Bad Gastein and our 1st visit to the Sanotel. We were in the annexe called The Residenz which was up quite a steep hill behind the hotel and moving our luggage up to it was quite difficult. However when we arrived in our spacious appartment, we were very happy with its facilities. We had... More

Was this review helpful? Yes 3
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Additional Information about Sanotel Bad Gastein & Residenz

Address: Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanotel Bad Gastein & Residenz 4*
Number of rooms: 73
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Also Known As:
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Sanotel Bad Gastein And Residenz

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