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All 38 Bad Gastein hotels

Sanotel Bad Gastein & Residenz

4.0 of 5 Hotel   |   Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
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Sanotel Bad Gastein & Residenz
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Ranked #12 of 38 hotels in Bad Gastein
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
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65 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
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English first
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

At a glance the hotel seems a bit far from Graukogel lift but the fantastic service offered by shuttling you to the lift entrance more than compensates and I prefer this to walking 150 m. The staff is super friendly and the spa a great retreat after a day in the slopes. We will surely return!

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Oxfordshire, England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2014

Just back from staying at the Sanotel for a week. Went with no real expectations - was on a Crystal ski holiday and this looked like the best option at the lower end of the price range. What a pleasant surprise. First my son and I were given an apartment in a nearby block that the hotel also uses. Much... More

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5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

We we're a party of 7 guys at the hotel, very clean and spacious. Top marks to Michael on the front desk, great guy he looked after our every need. The food was excellent and plentiful for breakfast and dinner. All in all a great hotel to stay at

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Hertford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2014

We have just returned from a week in Bad Gastein, we went with Crystal Ski holidays, where we stayed at the Sanotel. The staff at the Sanotel are all very helpful, providing excellent friendly service in all aspects: very clean room and great food. A pity the natural thermal bath in the spa was temporarily out of action but everything... More

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14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2013

We were there with a group of 40,the last week of August. Certainly it was a challenge for the little hotel, but they did it perfectly!!! Our room was clean and big. An amazing view to waterfall, noisy of course ,but from the second night we slept like angels. Very good breakfast: cold meats, eggs, juices,cereals,different bakery,fresh fruits and vegetables.... More

Was this review helpful? Yes 2
Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 21, 2013

Plus The view from the restaurant was amazing. The problem was, we were never allowed to sit at the table with the view. We sneaked a few times during breakfast. Food was nice. Staff from the reception was kind of nice. Bad Gastein is nice, not much to do, but quiet and beautiful. Negativ It was not the best trip... More

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1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

As person who visited the hotel just a few weeks I can say that if you plan to visit this hotel, then average feedback from Tripadvisor is 95% correct. Hope my feedback will help others to make correct choice for their vacation. 1. It is true that it is far from the center if you have a child or you... More

Was this review helpful? Yes 5
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

This hotel was fabulous the service was terrific we had such a great week there march 2013 the food was just to much and could not have been better. The rooms were spacious and well fitted out cleaned everyday

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Huddersfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

This was our 4th visit to Bad Gastein and our 1st visit to the Sanotel. We were in the annexe called The Residenz which was up quite a steep hill behind the hotel and moving our luggage up to it was quite difficult. However when we arrived in our spacious appartment, we were very happy with its facilities. We had... More

Was this review helpful? Yes 3
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Additional Information about Sanotel Bad Gastein & Residenz

Address: Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanotel Bad Gastein & Residenz 4*
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Also Known As:
Sanotel Bad Gastein And Residenz
Sanotel Bad Gastein & Residenz Hotel Bad Gastein

33 photos of this hotel

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View from room (3)
Hotel & grounds (5)
Room/suite (3)
Dining (1)
Other (3)

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Hotel & grounds (2)
Dining (3)
Pool/beach area (2)
Family/play areas (1)
Room/suite (2)
View from room (1)
Other (8)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style
#6 Ski-In / Ski-Out Hotel in Bad Gastein #8 Luxury Hotel in Bad Gastein #9 Spa Hotel in Bad Gastein
Hotel Class
Official Description (provided by the hotel)
Right next to Bad Gastein’s famous Gasteiner Ache waterfall, which runs uniquely through the town centre, is where you will find Hotel Sanotel. Blessed with inspiring vistas, Hotel Sanotel is a 4-star property with 73 comfortable units ranging from double rooms to apartments. All units are well-appointed with modern amenities including WiFi internet. Apartments are also equipped with a kitchen.Our property is an established spa zone designed to relax, rejuvenate, and reinvigorate. Our “Römertherme” has an indoor pool, whirlpool, gym, and solar grotto. Simply put, it is the perfect place to unwind after an active day. Pamper yourself at our onsite beauty center with Maria Galland and Thalgo cosmetic products. Our comprehensive health program completes your wellness experience. Indulge in culinary delights and enjoy the stunning views from “Wasserfall”, Sanotel’s restaurant. Working with only the finest seasonal and organic ingredients, our chef brings you an exciting range of flavourful Austrian cuisine - including delicacies specific to the region - and international fare.We look forward to meeting you and wish you a pleasant stay! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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