We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sanotel Bad Gastein & Residenz

Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sanotel Bad Gastein & Residenz
View Map
Add Photo Write a Review

75 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    36
    26
    6
    5
    2
See reviews for
29
23
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (20)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (32)
All months
Tel Aviv, Israel
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 10, 2015

I stayed in Sanotel in the end of June 2015, which is quite off season, as part of a group. The hotel is located near a narrow road, so transportation to the hotel must be scheduled wisely to avoid driving maneuvers. The rooms in the hotel are quite big with the sound of the waterfall penetrating every inch of the... More 

Was this review helpful? Yes
Sheffield, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 8, 2015

Great hotel experience for 4 of us skiing. The meals in the evening were tasty and well presented, usually a choice of 3 dishes (meat, fish & veggie). Plenty of choice at breakfast. The rooms were excellent - spacious with en-suite bathroom including a bath. Far better than we have experienced in alpine hotels and chalets in the past. The... More 

Was this review helpful? Yes
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 6, 2015

I stayed in this hotel with my husband and eight-year-old son for a week during February half-term this year (2015), The hotel is not in a bad spot; right next to the waterfall and within walking distance of the town. You can walk to the gondola if you like (about 15 minutes' walk) but it's a bit of an arduous... More 

Was this review helpful? Yes
Kilkenny, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 1, 2015

We have just come back from a week's skiing in Bad Gastein and stayed in the hotel Sanotel which was near the waterfall. The staff here were lovely and you could not fault the service (or the spa facilities). The food was definitely a little hit and miss at times but no more so than anywhere else. Some nights were... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed February 22, 2015

Nice hotel with great staff let down by no bar until 6 o'clock,this is a skiing holiday and apre ski involves a bloody beer!!!!! Sad days.................................................................................................................................................

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 11, 2015

Lovely hotel with friendly staff, food great, bedrooms a bit dated but bed big and comfortable with a large bath and plenty of hot water. Minibus to gondola works well and is a godsend as it's quite a hike!

Was this review helpful? Yes
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 27, 2015

I've just returned after a weeks stay at the residenz / Sanotel,our annual lads ski week, which this year numbered 4 of us. On arrival our room was a little on the small side for 4 grown men, a bedroom with Austrian twin bed and a pull out sofa bed in the living area. Not a problem though, after speaking... More 

Was this review helpful? Yes
scotland
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 26, 2015

Just returned from a week at the sanotel with 3 friends, we stayed in the annex which is less than a 2 min walk away from the main building , the room we were given meant that 2 adult males would have to share a small double fold out couch so when we asked if there were any other rooms... More 

Was this review helpful? Yes 1
Buxton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 18, 2015

We had a room in the Residenz,100m from the main hotel. It was large & comfortable. The service at the hotel is fantastic; they really do bend over backwards to help you. The food was lovely; a 5 course dinner with a huge range at breakfast, both cooked & continental. They arrange free shuttles to the ski lifts & there... More 

Was this review helpful? Yes 2
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 17, 2014

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (6)
Viewed
View from room (3)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bad Gastein hotels
1.4 mi away
Hoteldorf Gruner Baum
Hoteldorf Gruner Baum
#3 of 38 in Bad Gastein
4.5 of 5 stars 406 reviews
0.3 mi away
Hotel Alpenblick
Hotel Alpenblick
#6 of 38 in Bad Gastein
4.5 of 5 stars 87 reviews
0.2 mi away
Hotel Salzburger Hof
Hotel Salzburger Hof
#1 of 38 in Bad Gastein
4.5 of 5 stars 237 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Mondi-Holiday Bellevue
Mondi-Holiday Bellevue
#14 of 38 in Bad Gastein
4.0 of 5 stars 153 reviews
0.3 mi away
Villa Excelsior Hotel & Kurhaus
0.1 mi away
Hotel Elisabethpark
Hotel Elisabethpark
#10 of 38 in Bad Gastein
4.0 of 5 stars 242 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay