We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Bad Gastein hotels

Sanotel Bad Gastein & Residenz

4.0 of 5 Hotel   |   Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Hotel amenities
Sanotel Bad Gastein & Residenz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added Sanotel Bad Gastein & Residenz to your Saves list
Ranked #16 of 38 Hotels in Bad Gastein
Certificate of Excellence 2014
Write a Review

71 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel with great staff let down by no bar until 6 o'clock,this is a skiing holiday and apre ski involves a bloody beer!!!!! Sad days.................................................................................................................................................

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely hotel with friendly staff, food great, bedrooms a bit dated but bed big and comfortable with a large bath and plenty of hot water. Minibus to gondola works well and is a godsend as it's quite a hike!

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've just returned after a weeks stay at the residenz / Sanotel,our annual lads ski week, which this year numbered 4 of us. On arrival our room was a little on the small side for 4 grown men, a bedroom with Austrian twin bed and a pull out sofa bed in the living area. Not a problem though, after speaking... More 

Was this review helpful? Yes
19 reviews 19 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from a week at the sanotel with 3 friends, we stayed in the annex which is less than a 2 min walk away from the main building , the room we were given meant that 2 adult males would have to share a small double fold out couch so when we asked if there were any other rooms... More 

Was this review helpful? Yes 1
Buxton, United Kingdom
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2015

We had a room in the Residenz,100m from the main hotel. It was large & comfortable. The service at the hotel is fantastic; they really do bend over backwards to help you. The food was lovely; a 5 course dinner with a huge range at breakfast, both cooked & continental. They arrange free shuttles to the ski lifts & there... More 

Was this review helpful? Yes 2
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 25, 2014

At a glance the hotel seems a bit far from Graukogel lift but the fantastic service offered by shuttling you to the lift entrance more than compensates and I prefer this to walking 150 m. The staff is super friendly and the spa a great retreat after a day in the slopes. We will surely return!

Was this review helpful? Yes
Oxfordshire, England
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2014

Just back from staying at the Sanotel for a week. Went with no real expectations - was on a Crystal ski holiday and this looked like the best option at the lower end of the price range. What a pleasant surprise. First my son and I were given an apartment in a nearby block that the hotel also uses. Much... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

We we're a party of 7 guys at the hotel, very clean and spacious. Top marks to Michael on the front desk, great guy he looked after our every need. The food was excellent and plentiful for breakfast and dinner. All in all a great hotel to stay at

Was this review helpful? Yes
Hertford, United Kingdom
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014

We have just returned from a week in Bad Gastein, we went with Crystal Ski holidays, where we stayed at the Sanotel. The staff at the Sanotel are all very helpful, providing excellent friendly service in all aspects: very clean room and great food. A pity the natural thermal bath in the spa was temporarily out of action but everything... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sanotel Bad Gastein & Residenz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sanotel Bad Gastein & Residenz

Address: Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanotel Bad Gastein & Residenz 4*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA and Hotels.com so you can book your Sanotel Bad Gastein & Residenz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sanotel Bad Gastein And Residenz
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Hotel Style:
#10 Luxury Hotel in Bad Gastein
#10 Spa Hotel in Bad Gastein

34 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
View from room (3)
Hotel & grounds (5)
Room/suite (3)
Dining (1)
Other (3)

Management photos: Courtesy of the property manager

All management photos (19)
Hotel & grounds (2)
Dining (3)
Pool/beach area (2)
Family/play areas (1)
Room/suite (2)
View from room (1)
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay