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All 38 Bad Gastein hotels

Sanotel Bad Gastein & Residenz

4.0 of 5 Hotel   |   Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
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Sanotel Bad Gastein & Residenz
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Ranked #14 of 38 Hotels in Bad Gastein
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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69 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've just returned after a weeks stay at the residenz / Sanotel,our annual lads ski week, which this year numbered 4 of us. On arrival our room was a little on the small side for 4 grown men, a bedroom with Austrian twin bed and a pull out sofa bed in the living area. Not a problem though, after speaking... More 

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19 reviews 19 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from a week at the sanotel with 3 friends, we stayed in the annex which is less than a 2 min walk away from the main building , the room we were given meant that 2 adult males would have to share a small double fold out couch so when we asked if there were any other rooms... More 

Was this review helpful? Yes 1
Buxton, United Kingdom
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a room in the Residenz,100m from the main hotel. It was large & comfortable. The service at the hotel is fantastic; they really do bend over backwards to help you. The food was lovely; a 5 course dinner with a huge range at breakfast, both cooked & continental. They arrange free shuttles to the ski lifts & there... More 

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15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

I will start with two problems: We booked the room with extra bed for the child. When we arrived there were not extra bed. In 10 min they brough the crab and when we asked to change it for small bed, they answered that because the elevator is under reconstraction they can not bring it. Finally they brough the mattress... More 

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1 review
5 of 5 stars Reviewed July 25, 2014

At a glance the hotel seems a bit far from Graukogel lift but the fantastic service offered by shuttling you to the lift entrance more than compensates and I prefer this to walking 150 m. The staff is super friendly and the spa a great retreat after a day in the slopes. We will surely return!

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Oxfordshire, England
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2014

Just back from staying at the Sanotel for a week. Went with no real expectations - was on a Crystal ski holiday and this looked like the best option at the lower end of the price range. What a pleasant surprise. First my son and I were given an apartment in a nearby block that the hotel also uses. Much... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

We we're a party of 7 guys at the hotel, very clean and spacious. Top marks to Michael on the front desk, great guy he looked after our every need. The food was excellent and plentiful for breakfast and dinner. All in all a great hotel to stay at

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Hertford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2014

We have just returned from a week in Bad Gastein, we went with Crystal Ski holidays, where we stayed at the Sanotel. The staff at the Sanotel are all very helpful, providing excellent friendly service in all aspects: very clean room and great food. A pity the natural thermal bath in the spa was temporarily out of action but everything... More 

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16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 7, 2013

We were there with a group of 40,the last week of August. Certainly it was a challenge for the little hotel, but they did it perfectly!!! Our room was clean and big. An amazing view to waterfall, noisy of course ,but from the second night we slept like angels. Very good breakfast: cold meats, eggs, juices,cereals,different bakery,fresh fruits and vegetables.... More 

Was this review helpful? Yes 3
Bucharest, Romania
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 21, 2013

Plus The view from the restaurant was amazing. The problem was, we were never allowed to sit at the table with the view. We sneaked a few times during breakfast. Food was nice. Staff from the reception was kind of nice. Bad Gastein is nice, not much to do, but quiet and beautiful. Negativ It was not the best trip... More 

Was this review helpful? Yes 2
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Additional Information about Sanotel Bad Gastein & Residenz

Address: Conrad-Strochner Strasse 2, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanotel Bad Gastein & Residenz 4*
Number of rooms: 73
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Also Known As:
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Sanotel Bad Gastein And Residenz
Hotel Style:
#9 Spa Hotel in Bad Gastein
#10 Luxury Hotel in Bad Gastein

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