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Helenenburg Hotel & Spa

3.0 of 5 Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
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Certificate of Excellence 2014
Helenenburg Hotel & Spa
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Helenenburg Hotel & Spa
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41 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Bratislava, Slovakia
2 reviews
4 of 5 stars Reviewed September 3, 2014

Splendid view of the surrounding mountains and Gastein valley from the hotel rooms, very kind and helpfull staff, great home kitchen, very good access by car as well as on foot from the railway station, very close to the lifts (attractive both for summer hiking and winter skiing). Available hot radom bath straight at the hotel and always ready-to-use sauna... More 

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Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed August 25, 2014

What makes this hotel outstanding is it's staff and it's kitchen. Receptionists are very helpful. The hotel is 'kids' friendly, it has got 2 playrooms. We stayed here for 6 nights with our 2 year old son, did tracking, the nature there is very nice. When you return tired from your track, this is the great place to stay in.... More 

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Bratislava, Slovakia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2014

We stayed there for 4 nights and everything was perfect. Nice view to the valley from the room 356, clean rooms and bathroom, nice staff and helpful receptionist. She advised us where to go with child....what would be interesting for our daughter. There were deckchairs in front of the hotel-in the middle of the small flower garden - directed to... More 

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Wiener Neustadt, Austria
1 review
5 of 5 stars Reviewed June 24, 2014

The hotel has a good location with a splendid view ion the mountain, very kind and helpfull stuff and excellent kitchen. Although the hotel is older the rooms are very clean. We also needed a non-gluten food and the stuff in the kitchen was very open to find a sollution for every meal. All in all: good value for good... More 

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2014 via mobile

the city is without life, everything closed after 6 pm. But no worry if you stay in this hotel. perfect place and people, great atmosphere, perfect dinner, dont miss a day. on the hill do not forget to take b11 the red slope,7km of perfect ski ride. do not wait for otuer miracle and try to take wohnung if you... More 

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Bratislava, Slovakia
3 reviews 3 reviews
4 of 5 stars Reviewed March 21, 2014

I was taken by surprise that such environment does exsist. Whole staff is devoted to the clients. Be aware of dinners, they are excelent and opulent, but you can not resist. Entertinement for kids and parents. Wish to come back in summer.

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Frederiksberg, Denmark
1 review
5 of 5 stars Reviewed February 1, 2014

Friendly staff, nice clean rooms, effecient and pleasent. Rooms nice. Restaurant good. The Graukogel - just next to the hotel - is Bad Gastein's most undervalued ski area - a hidden perle. Also fine connections to other ski areas. Bus stop in front of hotel. Walking distance to centre of Bad Gastein with cafees and spa's. The spa, DunstBad is... More 

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Paris, France
2 reviews
4 of 5 stars Reviewed January 30, 2014

The Helenenburg is a beautiful hotel perched outside of the city center, hosting one of the best views of Bad Gastein and the valley! The transportation from the hotel to the Banhoff is simple and quick, and the walk to and from town was one of the highlights of our vacation. The hotel has a home-y but very classy feel... More 

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Bratislava, Slovakia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2013

We stayed in Hotel Helenenburg for 4 nights. We experienced excellent customer care, very friendly stuff, exquisite chef and a general positive family - atmosphere of the hotel. We enjoyed spa and sauna directly in hotel, we had an excellent view from the windows and we liked staying in the living room where Princess Sissi used to stay ;-).

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Prague, Czech Republic
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 25, 2013

We've stayed 4 nights in the hotel. The stay was very pleasant, rooms are big enough, clean, staff are kind. It is runned by slovakian people, so it is easy to communicate in Czech, Slovakian, also German and English Well situated close to the centre of Bad Gastein, not far away from lifts and bus station. If the hotel is... More 

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Additional Information about Helenenburg Hotel & Spa

Address: Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range (Based on Average Rates): $
Hotel Class:3 star — Helenenburg Hotel & Spa 3*
Number of rooms: 16
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