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Helenenburg Hotel & Spa

Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
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57 Reviews from our TripAdvisor Community

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Bratislava, Slovakia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Really great hotel with unbelievably kind and helpful staff. They are ready to help you with all kind of special requests (e.g. lactofree dinners). It has a great location close to ski slopes, even with skibuss stop just in front of hotel. Ski room is big, fitness on the other hand small, but you will not have time to use... More 

Helpful?
Thank MatkoKubko
Amsterdam, The Netherlands
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2015

Convenient hotel with friendly staff. We stayed here a week in the summer with a family of 3 in 2 rooms, half board. Spectacular view and only 10 mins. walk away from town. The hotel is rather dated with rooms and amenities dating back to at least the 70's, if not 60's. Not a problem for us though.

Helpful?
Thank Archimara
Budapest, Hungary
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

This a perfect 3 star hotel. They don't have big wellness or other fancy things..."just" kind people and the best view from the terrase. It is very good choise if you would like to find a quite place which is close to the hiking roads.

Helpful?
Thank edinaszel
1 review
5 of 5 stars Reviewed September 23, 2015

What is especially to recommend about this place is its location - a bit outside the Bad Gastein centre, still reachable by walk. The awesome view from our room is unforgettable. The staff was one of the most friendly I have ever experienced in hotels (thank you Claudia) - very friendly with a high level of perception what is to... More 

Helpful?
Thank Michaela B
Tewkesbury, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed April 15, 2015

Just had a week's skiing in Bad Gastein, based at Hotel Helenenburg - that's me, my wife and two 20 year old boys. VERY friendly hotel, excellent food and comfortable rooms. Decor a little bit last century but that adds a certain charm and every one - bar none - of the staff was unfailingly polite and attentive. Although we... More 

Helpful?
Thank Peter A
Bratislava, Slovakia
2 reviews
5 of 5 stars Reviewed March 18, 2015

We have to share our experience as we were impressed by hotel Helenenburg. We have spent there a wonderful one-week family skiing holiday. The whole staff is absolutely professional, kind and helpful. We would highlight receptionist Zuzana, who speaks also Slovak and is very nice, always ready to help and advise. Also, we were amazed by the service of Balasz,... More 

Helpful?
Thank Stanislava M
1 review
5 of 5 stars Reviewed March 14, 2015 via mobile

There was very good food. I like this hotel. Very polite staff. Somebody of staff were from Slovakia than we can spoke with them in our language. And there was piano. I am happy than I was here. It is one of the best hotels where I was.

Helpful?
Thank Daniel S
Bratislava, Slovakia
2 reviews
4 of 5 stars Reviewed September 2, 2014

Splendid view of the surrounding mountains and Gastein valley from the hotel rooms, very kind and helpfull staff, great home kitchen, very good access by car as well as on foot from the railway station, very close to the lifts (attractive both for summer hiking and winter skiing). Available hot radom bath straight at the hotel and always ready-to-use sauna... More 

Helpful?
Thank Nika D
Prague, Czech Republic
Level Contributor
2 reviews
5 of 5 stars Reviewed August 25, 2014

What makes this hotel outstanding is it's staff and it's kitchen. Receptionists are very helpful. The hotel is 'kids' friendly, it has got 2 playrooms. We stayed here for 6 nights with our 2 year old son, did tracking, the nature there is very nice. When you return tired from your track, this is the great place to stay in.... More 

Helpful?
Thank Ivana S
Bratislava, Slovakia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 22, 2014

We stayed there for 4 nights and everything was perfect. Nice view to the valley from the room 356, clean rooms and bathroom, nice staff and helpful receptionist. She advised us where to go with child....what would be interesting for our daughter. There were deckchairs in front of the hotel-in the middle of the small flower garden - directed to... More 

Helpful?
1 Thank joja j
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