We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 71 Ko Chang hotels

Mercure Koh Chang Hideaway Hotel

4.0 of 5 Hotel   |   111/1 Moo 1, Ao Bai Lan, Ko Chang 23170, Thailand
Hotel amenities
Mercure Koh Chang Hideaway Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Mercure Koh Chang Hideaway Hotel to your Saves list
Ranked #19 of 71 Hotels in Ko Chang
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
akepunlop Bangkok, Thailand
Write a Review

290 reviews from our community

Traveler rating
    113
    110
    40
    19
    8
See reviews for
58
140
15
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (83)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (78)
All months
Bangkok, Thailand
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you so much for wonderful services that I received from all staff during my stay at Mercure Koh Chang Hideaway on the October 26th. We went to Koh Chang to celebrate our 12th anniversary, and we really had great time and wonderful memory that we will never forget. Special thanks for the lady at the front desk (unfortunately I... More

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during your visit at Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway More

London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very welcoming receptionists, quick check in. They took our bags upstairs and the room was excellent: high ceilings, huge bed, balcony. We immediately regretted booking only 2 days. The beach was nice and looked after, we didn't have breakfast included but there are a few places down the road. Had problem with water pressure and toilet blocking but all was... More

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during your visit at our Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again when you next visit to Koh Chang again. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway More

Mainz, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Get the luxury of an ocean view room! Its worth it! Asian style means bed=matress on an above floor (tricky when you have problems with your back). But looks nice. Heaven style. Big balcony. Big bathtub and shower. Some rooms have hanging chairs! We loved it! Its not so huge like the garden view room (we had the first week).... More

Was this review helpful? Yes 1
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We regret to hear of your unpleasant stay during your visit to our Mercure Koh Chang Hideaway. We have taken note of your comments both accommodation and Food&Beverage to find the solution how we could improve it better. We hope that we would have an opportunity to redeem ourselves and welcome you back to our hotel for your... More

Chonburi, Thailand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A SO NICE PLACE BUT,...then the 5 November we wait all the day long for the room service, The reason: Not enough people working, "we have a management problem", the 6 impossible to find a seat close to the swimming pool or to the beach, impossible to swim quiete: the reason: so many people come from to visit "friends" from... More

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, First of all, we would like to apologize for an inconvenience caused to you during your stay at Mecure Koh Chang Hideaway. I have taken note of your comments as well as addressed it seriously with the hotel operation team in order to find the improvement of our quality of services. We hope that we would have an... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Myself and my gf came here for a week in January. The view from our room was spectacular and the room itself was proper posh. We loved it! The staff were very friendly and helpful, and the evening food in the restaurant was gorgeous, if a tad expensive. But you get what you paid for! The only grumble I had... More

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We regret to hear of your unpleasant stay during your visit to our hotel. We have seriously addressed your comments about the room cleanliness with Housekeeping team to take corrective actions to solve this problem. We hope that we would have an opportunity to redeem ourselves and welcome you back to our hotel again for your next visit... More

Bangkok, Thailand
Top Contributor
79 reviews 79 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is the right place to have some relaxing days. A quiet beach, nice bay. Fantastic big pool area. We had a room with a separate pool in front of the terrace. Great! The staff was very friendly and professional. Nice breakfast and we had nice dinners there. Of course, its a bit far away from the ferry and... More

Was this review helpful? Yes 1
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir, It is our great pleasure to hear of your pleasant stay during your visit to Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway More

Cologne, Germany
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed October 21, 2014

The Mercure Hideaway is really quite far from the ferry terminals of Koh Chang, so a car is recommended if you don´t want to rely on taxis. We were nicely greeted at check in and just because I mentioned in the Agoda reservation I would like a bathtub (not only shower), we were upgraded to a room, that had a... More

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for choosing our hotel as your accommodation during holidays. We have seriously taken note of your comments relating to our products and services to find improvement of our standard and product quality. We hope that we would have an opportunity to welcome you back to our hotel for your next visit to... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

This hotel is one of the best place for getaway from commotion. I highly recommend it for honeymooner and people need reboot their energy. This facility is absolutely wow me with everything that they offers. Service from everyone here very polite and care for. We will return again and again.

Was this review helpful? Yes
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay during visit to Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway More

Phuket, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

Love this hotel, perfect service and very nice room at this price compare to other hotel. Well done !!! I will definitely come back again. Cannot find any bad comment. Recommend this hotel!!! Hope this hotel keep up this standard. Love it!!

Was this review helpful? Yes 1
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delighted to hear of your pleasant stay during visit to Mercure Koh Chang Hideaway. We hope that we would have an opportunity to welcome you back to our hotel again for your next visit to Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Koh Chang Hideaway Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Koh Chang Hideaway Hotel

Address: 111/1 Moo 1, Ao Bai Lan, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Koh Chang Hideaway Hotel 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Hotels.com, Agoda, Priceline, Despegar.com, ACCOR, Odigeo and Tingo so you can book your Mercure Koh Chang Hideaway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

620 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (472)
Viewed
Hotel & grounds (103)
Viewed
Dining (12)
Viewed
Room/suite (65)
Viewed
Pool/beach area (64)
Viewed
Bathroom (15)
Viewed
View from room (27)
Viewed
Other (186)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (117)
Viewed
Amenities (30)
Viewed
Beach (17)
Viewed
Pool (20)
Viewed
Restaurants and Bars (10)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (5)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay