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KC Grande Resort & Spa

#18 of 71 Hotels in Ko Chang
Certificate of Excellence
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1/1 Moo 4, Haad Sai Khao, Ko Chang 23170, Thailand
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KC Grande Resort & Spa
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604 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (604)
  • Mar-May only
    (166)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (185)
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Brighton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We had an ocean front deluxe double. Huge room, excellent bathroom, great location. Reasonable restaurant prices. Thoroughly recommended. Also close to the best elephant reserve in Koh Chang. Was nice and quiet in low season with very few beach hawkers.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Unfortunately, its maintenance is poorer thanit has been two years ago. Many facilities do not function. Large part of the hotel us in renovation and it was not mentioned anywhere when we booked our vacation. The pool os in deteriorating shape. We hope that after renovation it will be as good experience as we remember from the past.at the moment,... More 

Was this review helpful? Yes
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been here already twice and I'll be back :) Great beach, shops and restaurants in close neighborhood. Breakfast is great, cooking class was also very nice. If you choose jacuzzi room you will be little upset with water pressure, it take around 45min to fill it with water. But who cares about time when you're in such a great... More 

Was this review helpful? Yes
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Olaf Z, We would like to thank you very much for choosing KC Grande Resort & Spa to spend your holiday and for taking time to share your feedback. It is always encouragement to hear that our customers are enjoyed and have so many positive things to say. It is much appreciated. We look forward to seeing you again... More 

Nakhon Ratchasima, Thailand
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

KC Grande Resort and Spa. This luxury hotel is located on the White Sand Beach on the northern part of Koh Chang island and not far away from the harbor. The check in at reception went well. All staffs are polite friendly, always smile and very helpful. The room was roomy, well maintained, firmed and comfortable bed. There are three... More 

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KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Wichak P, Thank you for taking the time to share your feedback and we are very happy to know that you have received the good service from us. We will be sure to share your review with our team. We provide Free WiFi throughout our resort. Kindly accept our sincere apologize with regard the unstable on the internet access... More 

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed in KC Grande Koh Chang with 3 friends and had a fabulous time. A pool right outside our room and the rooftop pool was wonderful to lounge around and have a drink at. A great breakfast - everything on offer and lovely to be able to look out at the sea while you're eating. Clean and tidy rooms, a... More 

Was this review helpful? Yes
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear goldfish5, Thank you for giving us with a perfect rating. It is a great pleasure to have opportunity to serve wonderful customers like you. We will pass your positive feedback to the team, and we look forward to seeing you again soon. Yours faithfully, KC Grande Resort & Spa More 

dhaka
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Property in Koh Chang just right on the beach , Good place to wnwind , food was great , Staff very helpful , Market walking distance 7 eleven next to hotel its a beautiful Island with beautiful hotel . Wifi was free with good speed for early morning check out they gave us packed burgers as we had requested... More 

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KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear TriumphIntl, Thank you for choosing KC Grande Resort & Spa for your recent visit to Koh Chang and for sharing your comments. It was a pleasure to serve you and we are delighted to know that we were able to exceed your expectations and deliver a wonderful holiday. We would be honored to welcome you back in the future.... More 

Reading, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyable stay here. Had a new room with pool view and was very pleasant. Restaurant was good for breakfast, lunch and dinner. All other facilities excellent and staff made you feel welcome. Close enough to walk to what nightlife there is on koh Chang. Would recommend.

Was this review helpful? Yes
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Robc1871, Thank you very much for giving us with perfect rating and taking time to share your experience. It is a great pleasure to have opportunity to serve wonderful customers like you. We work hard to offer efficient and excellent service, and we are so glad your visit was enjoyable. Your feedback will be shared to all concerned; please... More 

Nacka, Sweden
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

The room is great we stayed in the same room 3 times now. The breakfast is raelly good and the staff is friendly and never fixes everything. Since it was our third time in KC Grande alot of staff wished us welcome back and it really felt like comming to our second home.

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KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Orminge, Thank you very much for the positive comments and taking time to tell us. It is a great pleasure to have opportunity to serve wonderful customers like you again. We work hard to offer good breakfast, friendly staff, efficient service, and we are so glad your visit was enjoyable. We will pass your feedback to the team, and... More 

1 review
3 of 5 stars Reviewed July 20, 2015

I stayed for the second time this year at the KC Grande Resort. In February and last week. I noticed a big increase of Chinese tourists. The majority are parents with children. This will destroy your resort in my opinion unless you can have them behave in an orderly manner and also consider other guests. Amongst others I enjoyed the... More 

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KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Dirk H, Thank you very much for taking the time to review about your stay at KC Grande Resort & Spa. On behalf of the team, please accept our sincere apologies for any inconvenience caused to you as mentioned with regard a big increase of Chinese tourists. It has been shared to our team to discuss for further improvement.... More 

BERKS
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 11, 2015

You cannot fault the location, the staff, or the restaurant of this hotel. They were all excellent. The gardens are well maintained and there is plenty of room between the buildings, so nothing felt crammed in. The rooms were well presented and very comfortable. However, on arrival we found our garden villa not available - they were all demolished and... More 

Was this review helpful? Yes
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear hendesignm, Thank you for your feedback following your recent stay with us at KC Grande Resort & Spa. We are pleased to know that you enjoyed your stay with us, and also take this opportunity to sincere apologize for the inconvenience caused as a result of the cleanliness at pool area. We are taking necessary steps to rectify this... More 

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