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Centara Koh Chang Tropicana Resort

#14 of 71 Hotels in Ko Chang
Certificate of Excellence
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26/3 Moo 4 Klong Prao Beach, Ko Chang 23170, Thailand (Formerly Koh Chang Tropicana Resort & Spa)
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Centara Koh Chang Tropicana Resort
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Centara Koh Chang Tropicana Resort
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210 reviews from our community

Traveler rating
    109
    63
    28
    6
    4
See reviews for
66
86
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
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    (210)
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    (68)
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    (38)
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Bangkok, Thailand
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A great resort on klongprao beach in koh Chang on the east coast of Thailand. Excellent breakfast and delicious seafood dinner with excellent live band. There's beach volleyball overlooking sunset. The room has wooden floor with big bath tub, a balcony overlooking the garden and beach. There're two pools with Jacuzzis and pool bars. Club lounge serves afternoon tea and... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Ok, I like the space of Centara. It's very natural, full of trees, bird, fish...The service is quite good. Staff is very nice and warm. Good location. Good equipment on room and the price on menu is reasonable. But, to be honest, you expect more being in a resort. Some point need to improve: - The beach is full of... More 

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Bangkok, Thailand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just held my wedding in Centara Koh Chang over the last weekend and had a brilliant time. The staff were really helpful, the resort was ideal and the overall experience was very pleasurable. I would highly recommend anyone looking for a quiet relaxing break away to stay at the Centara Tropicana.

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Rainham, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautifully hotel with lovery gardens and plants all around you it's a large resort spent 4 nites here and loved it nice helpful staff Rooms were very nice and large Breakfast is very nice Great food and drink service round pool Only one complaint which is not the hotels fault the beach has a lot of sharp stones in the... More 

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Whitchurch, United Kingdom
Top Contributor
73 reviews 73 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed at the Centara Koh Chang before and sampled most of the various accommodation offered , this trip met all my expectations. Our Cabana was ideally situated a short walk to the bar/ dining area and beach. The furnishings of the cabana were fine with all amenities functional . Outside shower was great fun looking up at the moon... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Jeffoclarko Warmest greetings from Centara Koh Chang Tropicana Resort. It was our pleasure to welcome you back at Centara Koh Chang Tropicana and we are pleased to hear that you enjoyed your time with us again. We are still working on many projects to further improve our products. We appreciate your nice comments towards our friendly and helpful staff.... More 

Bangkok
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room rate for this hotel was higher than the Siam Kempinksi, Four Seasons and the Inter Continental in Bangkok, so we had high expectations. Sadly, the hotel failed to live up to our expectations across the board. We had primarily chosen the hotel because it was the only one on the island with a Kids Cub - an important... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Carina H Warmest greetings from Centara Koh Chang Tropicana. You bust the the wife of "Expat Sealover' who posted a previous comment a few days ago and we all guess you were not so happy with our reply. Centara Koh Chang Tropicana Resort is a good 4 star hotel. We not try to be a 5 star hotel and... More 

Bangkok, Thailand
Top Contributor
128 reviews 128 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Centara Koh Chang is an interesting 4* property in a good position on the beach. While we were there the vaste majority of the guests were on European package holidays. It has highly variable accommodation. We stayed in a club cabana, which was quite spacious, but very sparsely furnished. The two double beds were ok, but apart from that... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Expat Sealover Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort while in Koh Chang and for your constructive feedback here on TripAdvisor. Please accept our apology for the shortfall of service you experienced and that we could not provide you with the standard and service you had expected. Indeed, none of our... More 

Bangkok, Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed April 23, 2015

I recently got married at this hotel with a party of approximately 120 guests. Having visited a number of hotels in Koh Chang to find a wedding venue we arrived at the Centara without an appointment. Unfortunately there were no sales staff available on our arrival to show us around so both the General Manager and his Assistant took time... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Todd G Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen Centara Koh Chang Tropicana Resort for your Wedding Day. We are very happy to hear that we could provide you a memorable day for your Wedding and that all your guest enjoyed it too. Once again, congratulations to both of you. Looking forward of... More 

1 review
4 of 5 stars Reviewed April 15, 2015 via mobile

Stayed here over Songkran and was great to be tucked away from waterfights on streets with a superb beach, bars and restaurants. Had ground floor room with pool view. Found it illogical that key not provided to lock patio doors from outside (whole point of room for easy pool access). Other minor grievances: electricity cut off 2-3 times a night... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear BboyBKK Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your Songkran escape. We are very pleased to hear that you enjoyed your stay with us. We appreciate that you consider our location great with a great beach location. We have noted your comments regarding some issues you had: We do not... More 

Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

Recently stayed here for 5 nights for a friends wedding celebration. We had a premium cabana room which was lovely. Overall the service was good, especially in the restaurant. Breakfast was ok, a fair selection, which was much the same very day. The surroundings and gardens were beautiful and we liked the friendly kittens too! My only slight criticism would... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Nemobell Warmest greetings from Centara Koh Chang Tropicana. We are very happy to hear that you enjoyed your friends wedding at our resort. The setting of the Wedding was indeed stunning at the Beach with a perfect sunny sky. We rotate our Breakfast selection on a daily basis. Our Danish, Thai section and our hot dishes are changed regularly.... More 

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