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Centara Koh Chang Tropicana Resort

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26/3 Moo 4 Klong Prao Beach, Ko Chang 23170, Thailand (Formerly Koh Chang Tropicana Resort & Spa)
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Centara Koh Chang Tropicana Resort
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Centara Koh Chang Tropicana Resort
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200 reviews from our community

Traveler rating
    104
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    26
    6
    3
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64
82
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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    (58)
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Whitchurch, United Kingdom
Top Contributor
72 reviews 72 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Centara Koh Chang before and sampled most of the various accommodation offered , this trip met all my expectations. Our Cabana was ideally situated a short walk to the bar/ dining area and beach. The furnishings of the cabana were fine with all amenities functional . Outside shower was great fun looking up at the moon... More 

Was this review helpful? Yes
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Jeffoclarko Warmest greetings from Centara Koh Chang Tropicana Resort. It was our pleasure to welcome you back at Centara Koh Chang Tropicana and we are pleased to hear that you enjoyed your time with us again. We are still working on many projects to further improve our products. We appreciate your nice comments towards our friendly and helpful staff.... More 

Bangkok
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The room rate for this hotel was higher than the Siam Kempinksi, Four Seasons and the Inter Continental in Bangkok, so we had high expectations. Sadly, the hotel failed to live up to our expectations across the board. We had primarily chosen the hotel because it was the only one on the island with a Kids Cub - an important... More 

Was this review helpful? Yes 1
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Carina H Warmest greetings from Centara Koh Chang Tropicana. You bust the the wife of "Expat Sealover' who posted a previous comment a few days ago and we all guess you were not so happy with our reply. Centara Koh Chang Tropicana Resort is a good 4 star hotel. We not try to be a 5 star hotel and... More 

Bangkok, Thailand
Top Contributor
128 reviews 128 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Centara Koh Chang is an interesting 4* property in a good position on the beach. While we were there the vaste majority of the guests were on European package holidays. It has highly variable accommodation. We stayed in a club cabana, which was quite spacious, but very sparsely furnished. The two double beds were ok, but apart from that... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Expat Sealover Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort while in Koh Chang and for your constructive feedback here on TripAdvisor. Please accept our apology for the shortfall of service you experienced and that we could not provide you with the standard and service you had expected. Indeed, none of our... More 

Bangkok, Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently got married at this hotel with a party of approximately 120 guests. Having visited a number of hotels in Koh Chang to find a wedding venue we arrived at the Centara without an appointment. Unfortunately there were no sales staff available on our arrival to show us around so both the General Manager and his Assistant took time... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Todd G Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen Centara Koh Chang Tropicana Resort for your Wedding Day. We are very happy to hear that we could provide you a memorable day for your Wedding and that all your guest enjoyed it too. Once again, congratulations to both of you. Looking forward of... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here over Songkran and was great to be tucked away from waterfights on streets with a superb beach, bars and restaurants. Had ground floor room with pool view. Found it illogical that key not provided to lock patio doors from outside (whole point of room for easy pool access). Other minor grievances: electricity cut off 2-3 times a night... More 

Was this review helpful? Yes
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear BboyBKK Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your Songkran escape. We are very pleased to hear that you enjoyed your stay with us. We appreciate that you consider our location great with a great beach location. We have noted your comments regarding some issues you had: We do not... More 

Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed here for 5 nights for a friends wedding celebration. We had a premium cabana room which was lovely. Overall the service was good, especially in the restaurant. Breakfast was ok, a fair selection, which was much the same very day. The surroundings and gardens were beautiful and we liked the friendly kittens too! My only slight criticism would... More 

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Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Nemobell Warmest greetings from Centara Koh Chang Tropicana. We are very happy to hear that you enjoyed your friends wedding at our resort. The setting of the Wedding was indeed stunning at the Beach with a perfect sunny sky. We rotate our Breakfast selection on a daily basis. Our Danish, Thai section and our hot dishes are changed regularly.... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed full board for a week and we're happy with the accommodation, facilities and food. The service was good and the staff were tentative. The rooms were clean but a bit on the basic side for the price. Would I stay there again, probably not

Was this review helpful? Yes
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Dean V Warmest greetings from the Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while being on Koh Chang. We are very happy to hear that you had an enjoyable time with us. Especially we appreciate your nice comments for our facilities, service and accommodation. We are not quite sure what... More 

Thailand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I had satisfied and happiness to stay vacation here with my love family. The resort was very nice, quiet, and natural around you. All stuffs were kindness. I stay 2 nights. My kids enjoy the swimming pool so much near this area another activity is TableTennis. In the breakfast morning near the beach was so awesome and the food so... More 

Was this review helpful? Yes
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Khun Wanlapa Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang and for your feedback. We are happy to hear that you have enjoyed your time with us. Especially we appreciate that your kids enjoyed our Swimming Pools and the various activities we have to... More 

Stockholm County, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed with my family during Easter period at this lovely hotel and I was devastated to leave it again!! The hotel was recommended by friends and luckily I followed their advice. You really feel that you are staying in Thailand. From the huge tropical garden to the nice Cabana Rooms (kind of bungalow) with a warm Thai design. We... More 

Was this review helpful? Yes 1
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Nowellen Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very happy to hear that our resort was recommended to you and that we could provide you with a perfect family vacation. Our large tropical garden and the design of our resort reminds... More 

Al Khobar, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although a little tired looking in comparison to the website pictures, Centara Tropicana is still a great place to stay in Koh Chang. The Deluxe Premium Cabana was good and the staff and facilities are great for a short break. Food was good and the Premium lounge offers a cool respite and cocktails/beer before the evening gets going. Overall a... More 

Was this review helpful? Yes
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear TeamApples Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang and for sharing your feedback. We are pleased to hear that we could provide you great place to stay at Centara Koh Chang Tropicana Resort. We appreciate you nice comments towards our Premium Deluxe Cabana,... More 

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