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The Emerald Cove Koh Chang

Certificate of Excellence
88 / 8 Moo 4, Tambol Koh Chang | Amphur, Ko Chang 23170, Thailand (Formerly Amari Emerald Cove Koh Chang)
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738 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights in August. We got superior room which we thought very nice and very close to the beach.. The first night didn't go very well because the Wi-Fi was out of order. At first we were quite upset with the way the staff handled the situation because they could not fix the Wi-Fi as promised... More 

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British living in Oman
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a 5 star, which I would thoroughly recommend. We had a pool view ground floor room close to the the reception, which was quiet and it was easy to access the restaurant and to leave the hotel to wander to the nearby shops. It has a gorgeous 50m pool and does free ova some mornings on the beach.... More 

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Modena, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are here for holiday2weeks. it's very nice place to relax all staff here very "welcome".we like this place very much .we will tell all our friends to come here!!! and we will come back here again ;)

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great resort with very friendly people. Clean big rooms with good beds. Since it is low season, quiet and not all restaurants open every day. Very large pool. The massages were great. Of course drinks and food a bit pricey in the resort. But several restaurants in walking distance and a supermarket. Would stay here again.

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Bangkok, Thailand
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel overall is nice, they have great pool, however the room is a bit old and need renovation. However their service is very good, all staffs perform very well and impressive. I was bad luck to stay the period hotel just clean their water tank, so before you actually can use clean water, you must open it for 10... More 

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Brussels
Level Contributor
90 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In second half of January 2015 (as in January 2014) spend 4 nights/5 days in the Emerald Cove. And we had twice a great stay. Check in was swift and friendly. Rooms are of a very decent size - as are the bathrooms. Everything -in the room and in the bathroom- was working fine. Personnel is friendly. Great Pool with... More 

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New York City, New York
3 of 5 stars Reviewed 5 weeks ago

There are many things to be said in support of this property. And similarly, one has to also point out its shortcomings. The property was formerly managed by The Amari hotel chain. In November 2016, it is expected to be associated with another chain, Marriott, if I am not mistaken. In the interim, it is unbranded, and therein lies the... More 

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Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 27, 2015

Who comes to Koh Chang in the middle of the rainy season when the weather forecast is thunder and storms? Me for the pure relaxation of The Emerald Cove. This weekend I'm here by myself; leaving my family back home. I need to relax away from work - put the iPhone in the room safe and forget about everything for... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

Yes, the accommodations are very nice and the breakfast buffet and the spa were wonderful but I wanted to commend them for the way they handle unexpected things which staff are not necessarily trained to handle. With Thais, this can be a bigger challenge than you would think as they are generally not trained for contingencies. I'm allowed to say... More 

Was this review helpful? Yes 2
Palo Alto, California
1 review
5 of 5 stars Reviewed June 10, 2015

I wanted to stay at this hotel based solely on the reviews on TripAdvisor. I'm so happy I chose this hotel. It was relatively affordable and luxurious. The pool is huge and the landscaping is beautiful. I don't think the pictures do this place justice. When you first arrive the reception area is semi outdoors and has a relaxing, elegant... More 

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