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Grand Astoria Hotel

Mayor Jaldon, Mindanao, Philippines
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Grand Astoria Hotel
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Ranked #4 of 4 Hotels in Zamboanga City
A recent review
3 of 5 stars reviewed 4 weeks ago
BennyC619 Quezon City, Philippines
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18 reviews from our community

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    5
    8
    3
    2
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5
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Quezon City, Philippines
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel's location is very convenient. Grocery right across the street. 4 banks within 10 meters. Trikes abound. The flip-side was, our room was located facing the street and the noise bothered me a bit. Room was clean and beddings just right. Hot water was intermittent, though. And, you'd have to wait a looong time before hot water flows out... More 

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Zamboanga City, Philippines
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 15, 2014

Since they renovated their rooms, the ambiance have changed from a rating of 5/10, now it's 7/10, well at least. One thing that does not change, their FRONT DESK LADIES, still very poor service! They still don't have that costumer service I've been looking for. They are arrogant and do not smile.

Was this review helpful? Yes 5
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2014

There has been considerable improvements on this hotel since our last visit. Our room has certainly been updated. Gone are the old decors which looks like rooms from the 80s. It now has a more modern/contemporary feel to it. They now have a flat screen TV instead of the old box type TV sets. No view from our bedroom through,... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2014

Was very happy here. Prices (negotiated downwards) and service were brilliant, and staff really friendly and helpful. Clearly very popular (quite full) but not noisy. Simple but clean and comfortable. Staff all seemed to be making a special effort to please.

Was this review helpful? Yes 2
Manila, Philippines
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed February 12, 2014

I have been staying with this hotel for over a year every time I travel to Zamboanga Sibgugay areas and Tawi Tawi. Before last weekend, service was ordinary, rooms were fine and affordable - if you only want to sleep. Their were problems like small cockroaches, dripping shower, non-existent hot water during morning rush hour, poor TV reception, etc. but... More 

Was this review helpful? Yes 4
Quezon City, Philippines
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 16, 2013

I had an earlier review of this old hotel, but now they have new modern design renovated rooms, new bathroom fixtures, lcd tv, air conditioning. The room is quite clean except for the insect or cockcroach smell that is coming from the bathroom drain. But it's confined to the bathroom. Quality of sleep was great.

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Quezon City, Philippines
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 29, 2013

The newly renovated rooms on the third floor have grime in between the floor tiles. The bathroom pee traps must also have not been installed properly as the stench of the sewer comes out everytime you use open the tap. There is no toilet paper in the bathroom. Need I go on?

Was this review helpful? Yes 2
Quezon City, Philippines
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 16, 2013

For zamboanga city, there are only a 1-2 big hotels like Garden Orchid. There are many old hotels and there are some small but newer hotels. For my opinion, Grand Astoria rate would probably be an average hotel for the city. The lobby is well lit and very new, lots of functions and parties going on in the hotel -... More 

Was this review helpful? Yes 1
Perth, Australia
Contributor
16 reviews 16 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 7, 2013

This is the third hotel we have stayed in Zamboanga and one would think the Name should reflect the Quality, sadly NO. After a long flight from Perth Australia we arrived at the Grand Astoria at about 8am settled into our room to find the toilet would not flush, maintenance fiddled with it for about half an hour and replaced... More 

Was this review helpful? Yes 1
Quezon City, Philippines
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 26, 2013

1. Room is soo bad you can't sleep because the function room is just behind you and the speaker is so load that all your things inside your rooom will vibrate. The worst thing is when you complain it, the management said they can not do anything about it but to wait till the party ends. 2. Comfort room is... More 

Was this review helpful? Yes 2
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