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Shangri-La Baotou Hotel

4.5 of 5
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No.66 Minzu East Road, Baotou 014030, China
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1 room 1 adult
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Shangri-La Baotou Hotel
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178 Reviews from our TripAdvisor Community

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Wollongong, Australia
Level Contributor
82 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 1 night on business at while in Baotou this week. Check in was easy and efficient, and I stayed in a Horizon Club room on level 19. The hotel is well presented and clean, and everything works well. I asked for a Non-Smoking room and was able to get one, which is very welcome as a... More 

Helpful?
Thank OzML
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear OzML, thank you very much for your feedback. The Front Office Manager paid great attention to this matter and trained all the staff to make sure this would not happen anymore. Welcome you back to Shangri-La Hotel, Baotou soon. More 

Holden, Massachusetts
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 19, 2015

While on business and to visit some friends, I stayed in this hotel for a week. The facilities were clean and beautiful; staff was helpful and friendly; service was top notch. Breakfast and lunch buffets provide western and asian choices, and the restaurants offer delicious meals served in high style. It was a busy place with wedding parties, business groups,... More 

Helpful?
Thank VHes
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear VHes, thank you very much for your comments. We look forward your next stay in our hotel. There is an urban grassland, called "Saihantala" in the city centre. It takes 15 minutes drive from our hotel. Next time, you can walk, cycle or feed deer in that grassland. The Xiangshawan desert is only one hour drive from the hotel.... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 30, 2015

Location is premier. Staff is friendly and the lobby ambassador, a trainee, is helpful and nice. Lots of choice for buffet breakfast in the morning. However, the pipeline of bathtub was broken and the setting of bathroom was strange which you won't expect it would appear in a 5-star hotel. Room amenities were inadequate where there was no mirror for... More 

Helpful?
Thank Mon A
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Mon A, thank you for your comments. About the bathroom problem, we have already contacted our Engineering department to follow up. We look forward your next visit. Thank you. More 

Dubai, United Arab Emirates
Level Contributor
175 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed July 23, 2015 via mobile

We were surprised about tris quite nice hotel in the surprisingly nice city of Baotou. Most interesting was the lunch in the hotels Chinese Restaurant. Modern building, quite new, in few areas with need for touch up here and there but we will go back soon for a long weekend or so.

Helpful?
Thank RolandUO
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear RolandUO, thank you for your comments.We look forward your next visit. Thank you. More 

Wenzhou, China
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2015

It was my first time in Baotou and I couldn't have picked a better hotel! Absolutely fantastic service, they helped me organize my trip to Xiangshawan and advised me on going around the area. The staff really went above and beyond during my stay. Fantastic rooms, as expected. The nearby area was still under some construction at the time of... More 

Helpful?
Thank mrin_dhar
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear mrin_dhar, thank you very much for your comments. Welcome back to Shangri-La Hotel, Baotou soon. More 

Belfast, United Kingdom
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 26, 2015

Top luxurious hotel at a price you would not contemplate being able to stay in a shanri-la in the west for. Extremely comfortable bed with superb view over the city, friendly staff and located next to shopping mall containing western eating options, mcdonalds, pizza hut and kfc. Note all chinese hotels charge a deposit typically between 500 & 1000 yuan... More 

Helpful?
Thank Kevtr
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Kevtr, thank you for your comments. Welcome you back to our hotel soon. More 

Columbia, South Carolina
1 review
3 of 5 stars Reviewed April 6, 2015

The temperature in the rooms and Horizon Club is too high, even in March. The thermostat in the room is for looks only, it doesn't control anything, it's centrally controlled. I was told they turn down the heat on April 15!

Review collected in partnership with shangri-la.com

Helpful?
Thank toohot2015
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear toohot2015, thank you for your feedback. Our Engineering team is investigating the temperature problem. Could you contact us via joanna.li@shangri-la.com to provide more details so that we can improve it? We look forward to welcome you back to our hotel and provide you over expectation service next time. More 

Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed January 14, 2015

Have stayed in Baotou a number of times and this last trip stayed at the Shangri-La and it was by far the best experience I have had yet. Staff were friendly, nice and the location is good near to the relatively new Wanda mall. in the downtown.

Helpful?
Thank E52
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

DearE52 , thank you very much for your comments. We hope we will be the first choice for your next stay in Baotou. More 

Perth, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

This hotel provided all the comforts and standards you would expect from a hotel with the Shangri-la brand name. The staff were outstanding and even though there was a slight language problem it was not anything to worry about (lets face it we were in Inner Mongolia after all. Nothing was too hard to ask for. Thankyou to all the... More 

Helpful?
Thank Barry O
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Barry O, thank you very much for your comments. We look forward to welcoming you back to our hotel soon. More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed September 25, 2014

It is a great place to stay and enjoy ur holiday or business trip....I am 100% enjoyed my stay there...people there is more than your family....very attentive and caring to the needs of the guest! This is the best place in Baotou!!!

Review collected in partnership with shangri-la.com

Helpful?
Thank Dave K
Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Dave K, thank you very much for your comments. Our hotel Xin Café and Shang Palace will change greatly recently. We look forward to welcoming you back to our hotel soon. More 

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