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Shangri-La Baotou Hotel

4.5 of 5
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No.66 Minzu East Road, Baotou 014030, China
Shangri-La Baotou Hotel
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Ranked #2 of 205 Hotels in Baotou
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Location is premier. Staff is friendly and the lobby ambassador, a trainee, is helpful and nice. Lots of choice for buffet breakfast in the morning. However, the pipeline of bathtub was broken and the setting of bathroom was strange which you won't expect it would appear in a 5-star hotel. Room amenities were inadequate where there was no mirror for... More 

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Dubai, United Arab Emirates
Level Contributor
170 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We were surprised about tris quite nice hotel in the surprisingly nice city of Baotou. Most interesting was the lunch in the hotels Chinese Restaurant. Modern building, quite new, in few areas with need for touch up here and there but we will go back soon for a long weekend or so.

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Wenzhou, China
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed June 13, 2015

It was my first time in Baotou and I couldn't have picked a better hotel! Absolutely fantastic service, they helped me organize my trip to Xiangshawan and advised me on going around the area. The staff really went above and beyond during my stay. Fantastic rooms, as expected. The nearby area was still under some construction at the time of... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear mrin_dhar, thank you very much for your comments. Welcome back to Shangri-La Hotel, Baotou soon. More 

Belfast, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 27, 2015

Top luxurious hotel at a price you would not contemplate being able to stay in a shanri-la in the west for. Extremely comfortable bed with superb view over the city, friendly staff and located next to shopping mall containing western eating options, mcdonalds, pizza hut and kfc. Note all chinese hotels charge a deposit typically between 500 & 1000 yuan... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Kevtr, thank you for your comments. Welcome you back to our hotel soon. More 

Columbia, South Carolina
1 review
3 of 5 stars Reviewed April 6, 2015

The temperature in the rooms and Horizon Club is too high, even in March. The thermostat in the room is for looks only, it doesn't control anything, it's centrally controlled. I was told they turn down the heat on April 15!

Review collected in partnership with shangri-la.com

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear toohot2015, thank you for your feedback. Our Engineering team is investigating the temperature problem. Could you contact us via joanna.li@shangri-la.com to provide more details so that we can improve it? We look forward to welcome you back to our hotel and provide you over expectation service next time. More 

Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 14, 2015

Have stayed in Baotou a number of times and this last trip stayed at the Shangri-La and it was by far the best experience I have had yet. Staff were friendly, nice and the location is good near to the relatively new Wanda mall. in the downtown.

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

DearE52 , thank you very much for your comments. We hope we will be the first choice for your next stay in Baotou. More 

Perth, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

This hotel provided all the comforts and standards you would expect from a hotel with the Shangri-la brand name. The staff were outstanding and even though there was a slight language problem it was not anything to worry about (lets face it we were in Inner Mongolia after all. Nothing was too hard to ask for. Thankyou to all the... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Barry O, thank you very much for your comments. We look forward to welcoming you back to our hotel soon. More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed September 25, 2014

It is a great place to stay and enjoy ur holiday or business trip....I am 100% enjoyed my stay there...people there is more than your family....very attentive and caring to the needs of the guest! This is the best place in Baotou!!!

Review collected in partnership with shangri-la.com

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Dave K, thank you very much for your comments. Our hotel Xin Café and Shang Palace will change greatly recently. We look forward to welcoming you back to our hotel soon. More 

Selangor
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed here for 3 nights (24 Aug to 27th Aug). Very nice and clean hotel with good services provided to ensure that we are comfortable during our stays there. There is a staff that we wanted to thank personally but he was in a different shift when we checked-out on 27 Aug. This particular staff by the name of... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear kflokUSJSubangJaya, thank you very much for your review. The GC points redemption for food and beverage is now available in our hotel. You can use it in your next stay. We welcome you back to our hotel soon. More 

Columbia, South Carolina
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

I stayed in the hotel for a total of 3 weeks. The staff was always professional and very courteous. Pay the extra money and stay on the "club" floor. Having free happy hour every night makes this well worth it, especially after a long day at work!

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear GatorBait33, thank you very much for your review. We are looking forward to welcome you back to Shangri-La Hotel, Baotou soon. More 

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