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Shangri-La Baotou Hotel

4.5 of 5
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No.66 Minzu East Road, Baotou 014030, China
Shangri-La Baotou Hotel
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Ranked #2 of 204 Hotels in Baotou
A recent review
4 of 5 stars reviewed 4 weeks ago
Kevtr Belfast, United Kingdom
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172 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Belfast, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Top luxurious hotel at a price you would not contemplate being able to stay in a shanri-la in the west for. Extremely comfortable bed with superb view over the city, friendly staff and located next to shopping mall containing western eating options, mcdonalds, pizza hut and kfc. Note all chinese hotels charge a deposit typically between 500 & 1000 yuan... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Kevtr, thank you for your comments. Welcome you back to our hotel soon. More 

Columbia, South Carolina
1 review
3 of 5 stars Reviewed April 6, 2015

The temperature in the rooms and Horizon Club is too high, even in March. The thermostat in the room is for looks only, it doesn't control anything, it's centrally controlled. I was told they turn down the heat on April 15!

Review collected in partnership with shangri-la.com

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear toohot2015, thank you for your feedback. Our Engineering team is investigating the temperature problem. Could you contact us via joanna.li@shangri-la.com to provide more details so that we can improve it? We look forward to welcome you back to our hotel and provide you over expectation service next time. More 

Senior Contributor
42 reviews 42 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 14, 2015

Have stayed in Baotou a number of times and this last trip stayed at the Shangri-La and it was by far the best experience I have had yet. Staff were friendly, nice and the location is good near to the relatively new Wanda mall. in the downtown.

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

DearE52 , thank you very much for your comments. We hope we will be the first choice for your next stay in Baotou. More 

Perth, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

This hotel provided all the comforts and standards you would expect from a hotel with the Shangri-la brand name. The staff were outstanding and even though there was a slight language problem it was not anything to worry about (lets face it we were in Inner Mongolia after all. Nothing was too hard to ask for. Thankyou to all the... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Barry O, thank you very much for your comments. We look forward to welcoming you back to our hotel soon. More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed September 25, 2014

It is a great place to stay and enjoy ur holiday or business trip....I am 100% enjoyed my stay there...people there is more than your family....very attentive and caring to the needs of the guest! This is the best place in Baotou!!!

Review collected in partnership with shangri-la.com

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Dave K, thank you very much for your comments. Our hotel Xin Café and Shang Palace will change greatly recently. We look forward to welcoming you back to our hotel soon. More 

Selangor
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed here for 3 nights (24 Aug to 27th Aug). Very nice and clean hotel with good services provided to ensure that we are comfortable during our stays there. There is a staff that we wanted to thank personally but he was in a different shift when we checked-out on 27 Aug. This particular staff by the name of... More 

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear kflokUSJSubangJaya, thank you very much for your review. The GC points redemption for food and beverage is now available in our hotel. You can use it in your next stay. We welcome you back to our hotel soon. More 

Columbia, South Carolina
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

I stayed in the hotel for a total of 3 weeks. The staff was always professional and very courteous. Pay the extra money and stay on the "club" floor. Having free happy hour every night makes this well worth it, especially after a long day at work!

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear GatorBait33, thank you very much for your review. We are looking forward to welcome you back to Shangri-La Hotel, Baotou soon. More 

Loch Lomond and The Trossachs National Park, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 18, 2014

Room and food excellent but no tea coffee or milk in room. Staff quickly resolved the problem and I was allowed to use the lounge even though I had checked out as I had a late flight and the staff arranged a taxi to the airport for me

Review collected in partnership with shangri-la.com

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Beijing, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

The Shangri-La Baotao is a perfect and comfortable Hotel. The best is the Horizon Club with Manager Maggie Bai, Guest Relations Officer Wendy Yang and Diana Wang. The stay was perfect. The location is super, is closed to the Wanda Plaza and some local Restaurants. The Airport is not far away. The hotel have a lot of space and a... More 

Review collected in partnership with shangri-la.com

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Joannaalvin, Public Relations Manager at Shangri-La Baotou Hotel, responded to this review

Dear Reiner H, thank you very much for your comments. We are glad you enjoyed your stay with us. And we look forward to welcome you back to our hotel soon. More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

Although it was only 2 weeks stay, I was impressed from the beginning. The attention to detail from the staff can not be overstated. The buffet is grand, the restaurant great, and the rooms spacious. Worth every bit.

Review collected in partnership with shangri-la.com

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