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Natural Bridge Hotel & Conference Center

15 Appledore Lane, US 11 & 130, Natural Bridge, VA 24578
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Natural Bridge Hotel & Conference Center
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Ranked #1 of 2 Hotels in Natural Bridge
A recent review
5 of 5 stars reviewed 3 weeks ago
AngJolie88 Lynchburg, Virginia
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431 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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    (431)
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    (88)
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    (174)
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    (130)
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    (39)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Very terrible hotel the rooms on third floor after remodeling is beautiful but second floor was dirty had to switch floors my room wasn't clean and the housekeeper that was on second floor was rude I didn't know she was a housekeeper she had regular clothes on that was showing everything. I wouldn't go back there because of how rude... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were here to attend a series of lectures. We were put in a newly renovated room which was clean, but spartan. Unlike other reviewers, there were no bedbugs. However the room has little decor. The tub has no grab bar; rubber tub mats were unavailable. The TV is small with very few channels. There are no amenities at the... More 

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Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I live approximately 1 hour from Natural Bridge. I am 45 years old and I have been going to Natural Bridge and staying at their Hotel and cottages since I was born. I would have to say that I have stayed overnight in their cottages at least a dozen times. I have no idea what this other person is ranting... More 

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Clifton, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Overall, we had a disappointing experience the two nights we stayed at the hotel. My husband has MS and difficulty walking up and down a lot of stairs. The hotel could not accommodate us with a ground floor guest room so put us not on the second floor but on the third floor and there was no elevator! The lobby... More 

Was this review helpful? Yes 1
Kissimmee, Florida
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed there in September, but I am just now getting to writing a review. While on a road trip from Florida to West Virginia we decided to make a pit stop, but we wanted to see something new, not just pick the first place we could find with a bed. So I did some online searching for what was... More 

Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 13, 2015

I found bed bugs pretty soon in my "stay" and presented the management with photos. To their credit, they allowed me to take off without paying and with zero hassle. Interestingly, someone else was checking out for the same reason. So I doubt this was an isolated issue. Walking around the hotel and adjoining property you get the feeling that,... More 

Was this review helpful? Yes 7
Paul C, Manager at Natural Bridge Hotel & Conference Center, responded to this review

To all of our past guests. On behalf of our dedicated employees and myself, thank you for your business and we truly hope that you will return. To all guests considering a future stay at the Natural Bridge Hotel and Conference Center, we are hopeful that you will select us if your travel plans have you in the area. I... More 

Preston, Maryland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2015

I could base several days of day hikes from the cottages Montgomery 481 had a clogged shower drain.. Served the purpose. My Grandson saw the Virginia Safari Park and the Natural Bridge It is nice to go the cottage after paying 80$ for a family of four to see something natural

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 6, 2015

The room is disgusting. The bathroom is worse. We came here for spring break to see the sights, I'd rather stay home and stare at a wall, at least it would be clean. Worse place ever to stay. Get a nice hotel in Lexington and make the drive. Or the homestead. Don't don't start here. Trust me.

Was this review helpful? Yes 5
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 5, 2015

Generally I hate the idea of writing a negative review but this one seems like it should be done. I’ve never stayed at a hotel that offered so little in the form of amenities but tried to overcharge you at each turn. We visited the Natural Bridge recently as a birthday getaway. This was fairly last minute and we had... More 

Was this review helpful? Yes 4
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed March 31, 2015

It was apparent from the moment we walked into the lobby that we were in the right spot for a special weekend we had planned. It was my wife's birthday and I happened to mention it the the hotel manager Mr. Cooper while checking in. Not only was everyone extremely pleasant, but the room was spotless. The thing that floored... More 

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