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Natural Bridge Hotel & Conference Center

15 Appledore Lane, US 11 & 130, Natural Bridge, VA 24578
Hotel amenities
Natural Bridge Hotel & Conference Center
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Natural Bridge
A recent review
4 of 5 stars reviewed 1 week ago
photochick527 Kissimmee, Florida
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428 reviews from our community

Traveler rating
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151
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Clifton, Virginia
1 review
2 of 5 stars Reviewed 2 days ago NEW

Overall, we had a disappointing experience the two nights we stayed at the hotel. My husband has MS and difficulty walking up and down a lot of stairs. The hotel could not accommodate us with a ground floor guest room so put us not on the second floor but on the third floor and there was no elevator! The lobby... More 

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Kissimmee, Florida
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there in September, but I am just now getting to writing a review. While on a road trip from Florida to West Virginia we decided to make a pit stop, but we wanted to see something new, not just pick the first place we could find with a bed. So I did some online searching for what was... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I found bed bugs pretty soon in my "stay" and presented the management with photos. To their credit, they allowed me to take off without paying and with zero hassle. Interestingly, someone else was checking out for the same reason. So I doubt this was an isolated issue. Walking around the hotel and adjoining property you get the feeling that,... More 

Was this review helpful? Yes 5
Paul C, Manager at Natural Bridge Hotel & Conference Center, responded to this review

To all of our past guests. On behalf of our dedicated employees and myself, thank you for your business and we truly hope that you will return. To all guests considering a future stay at the Natural Bridge Hotel and Conference Center, we are hopeful that you will select us if your travel plans have you in the area. I... More 

Preston, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I could base several days of day hikes from the cottages Montgomery 481 had a clogged shower drain.. Served the purpose. My Grandson saw the Virginia Safari Park and the Natural Bridge It is nice to go the cottage after paying 80$ for a family of four to see something natural

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room is disgusting. The bathroom is worse. We came here for spring break to see the sights, I'd rather stay home and stare at a wall, at least it would be clean. Worse place ever to stay. Get a nice hotel in Lexington and make the drive. Or the homestead. Don't don't start here. Trust me.

Was this review helpful? Yes 5
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Generally I hate the idea of writing a negative review but this one seems like it should be done. I’ve never stayed at a hotel that offered so little in the form of amenities but tried to overcharge you at each turn. We visited the Natural Bridge recently as a birthday getaway. This was fairly last minute and we had... More 

Was this review helpful? Yes 4
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

It was apparent from the moment we walked into the lobby that we were in the right spot for a special weekend we had planned. It was my wife's birthday and I happened to mention it the the hotel manager Mr. Cooper while checking in. Not only was everyone extremely pleasant, but the room was spotless. The thing that floored... More 

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Richmond, Virginia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wife and I stayed St Patty's Day weekend for a quick getaway. Being St Pattys Day weekend the hotel had a special package that included dinner and breakfast. Main hotel rooms are being renovated so we stayed in the wing. Room was clean and nicely appointed. Bath was dated with a very small shower but was also very clean. During... More 

Was this review helpful? Yes 2
Montpelier, Virginia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I wouldn't have given this location a single point--except that "zero" points aren't an option. Even after the "renovation," this hotel is a huge disappointment. Severely outdated rooms, bathrooms, amenities. The renovation appears to have consisted of a new dresser and new mirror in the bathroom. Teeny tiny showers. Lukewarm water. Poor lighting in room. No insulation between rooms--you can... More 

Was this review helpful? Yes 6
Philadelphia, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is under new ownership and being renovated, so we stayed in the annex, which is more like a motel. Our room was clean, comfortable, pleasant, and had a nice view of the gorge. The front desk lady said they will be through with hotel renovations by the end of April. There was a minimal continental breakfast, but I... More 

Was this review helpful? Yes 3
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