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All 5 Midlothian hotels

Holiday Inn Express & Suites Richmond - Brandermill - Hull St

2.5 of 5 Hotel   |   5030 West Village Green Drive, Midlothian, VA 23112
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Holiday Inn Express & Suites Richmond - Brandermill - Hull St

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Ranked #4 of 5 hotels in Midlothian
A recent review
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63 people have reviewed this hotel

Traveler rating
    26
    16
    12
    6
    3
See reviews for
18
14
4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Checking in was a dash with Mr. Jhony Salama running the front desk! He gave us the best service and helped us find the best room for the best price! This guy doe. Great service from a great employee! Can't wait to come back soon and see Jhony boy!

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

So glad to hear you enjoyed your stay at our hotel. Guest satisfaction is the number one priority of everyone who works here. Hope you'll come back and see us again soon. More

Amelia Court House, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed for one night for a bachorlette party. Only brought one small bag with a few things. Unfortunately, I forgot my cell phone charger since I was in a hurry to check out. I called them about an hour after checking out. The front desk told me they would call me right back after checking the room, never called.... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

I'm sorry to hear that you had an unsatisfactory experience at our hotel. As far as I am able to determine your initial call about the missing charger came before most of our housekeeping staff had even arrived. The front desk clerk on duty and our executive housekeeper both checked the room as soon as you called and did not... More

Lebanon, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Johny at front desk was so nice..kind & helpful..beds were most comfortable I had ever slept in!!! Very clean..one of the best stays I had ever had at any hotel. Breakfast was very good also. Worth every penny!!!! They better keep Johny..he has wonderful customer service skills!!!!!

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Glad to hear you enjoyed your stay. We like to think all our staff is wonderful, but there is no question that Jhony always goes the extra mile. Thanks so much for staying with us and for taking the time to share your experience. More

Stuart, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed there three nights for the past four week on business all staff was very nice they made sure that I had everything to make my stay pleasant. The rooms was exceptional clean beds were made every day looked like I just checked in would I would definitely stay there again

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thanks so much for taking the time to share your experience at our hotel. I am so glad to hear you enjoyed your stay. We understand that cleanliness is by far the most important factor in guest satisfaction and have been working hard at making sure all of our housekeepers understand that. Thanks for choosing our hotel and we look... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was so accommodating. Rooms were blocked for wedding guests to reserve rooms for the event. The staff was so hospitable to me and our wedding guests. We really appreciated a blocked off space in the dining area and an extended breakfast time the following morning. It was such a great way to close out the wedding with those... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

So glad to hear you enjoyed your stay. We get a lot of wedding groups at our hotel and we try our best to make sure each one is treated specially. We understand how challenging it can be to keep everyone headed in the right direction and we try to offer as much support and accommodation as we can. Thanks... More

NC
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had to make an unexpected trip to the area due to a medical emergency of a family member. With no reservation, and check in at midnight, they were wonderful to us and even gave us a discount due to the reason for our visit. Everyone was very nice, and the room was exceptional. What a pleasant surprise. Clean as... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I'm glad to hear you enjoyed your stay. We always try to remember that every guest has a different reason for staying and we always do our best to accommodate everyone's needs. Hopefully you will get a chance to stay with us again under more... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 11, 2014

Great experience! I took a group of high school students for a show choir festival nearby. They did a great job working with a large group. Very courteous and professional staff! Great breakfast! They were very accommodating - they let us eat our pizza in the breakfast dining room when we arrived late. We would definitely stay there again!!!

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thanks for taking time to share your experience at our hotel. We always value our guests' feedback and are delighted to hear you were happy with your stay. We hope you will stay with us again in the future. More

San Jose, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 26, 2014

We had a reservation at this hotel for 2 adults and 2 children. We arrived just after the 3pm arrival time and the person at the desk told us that our accessible room with a single king bed was available. When I explained that our reservation was for a standard room with 2 beds, he explained that since we did... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

I am sorry to hear you had a problem with your reservation. When a specific room type is booked then that room type is guaranteed. When the hotel only has a few rooms of different types available on different nights it is possible to book what is known as a "Standard" or "Flow-Through" room. This type of reservation only guarantees... More

Pickerington, Ohio
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 15, 2014

We stayed here for a family wedding a couple months ago. The toiletries in our bathroom were changed but the bathroom itself was not cleaned. There was used soap on the outside of the bathtub, and hair all over the floor, sink, and toilet. Granted, when I made them aware of the issue they compensated me and recleaned the room... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

I am so sorry to hear that your stay with us was unsatisfactory. We take all complaints very seriously and understand that the issues you encountered are simply not acceptable. We have taken steps to find out why these problems were found and will work diligently to make sure that they do not happen again. Everyone who works at this... More

Chicago
Contributor
17 reviews 17 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 7, 2014

First & foremost the hotel was clean, which is most important. Breakfast was good, offering a nice variety & was well maintained. Room was pretty basic & dated. There was no desk, just a small table & side table chairs, so I would not recommend for business travel if you need work space. The heater in the room was noticeably... More

Was this review helpful? Yes
Charlie752, Front Office Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull St, responded to this review

Thanks for taking the time to share your experience at our hotel. We sincerely value your feedback and we are always looking for ways to improve. We are aware that it can be difficult to find your way into the hotel if you are not familiar with the neighborhood and we are always working to find ways to make it... More

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Additional Information about Holiday Inn Express & Suites Richmond - Brandermill - Hull St

Also Known As:
Holiday Inn Express Suites Midlothian Hotel Midlothian
Holiday Inn Express Suites Midlothian Hotel
Holiday Inn Midlothian
Midlothian Holiday Inn
Holiday Inn Express Midlothian
Holiday Inn Express & Suites Richmond - Brandermill - Hull St Midlothian, Virginia
Address: 5030 West Village Green Drive, Midlothian, VA 23112
Phone Number:
Location: United States > Virginia > Midlothian
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Midlothian
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond - Brandermill - Hull St 2.5*
Official Description (provided by the hotel):
Situated off Rte 288 in a charming suburb of Richmond, Virginia, our Holiday Inn Express® Richmond - Brandermill - Hull Street is near Fortune 500 companies like Alstom, Philip Morris and Bon Secours, St. Francis Medical Center. Since our facilities include a 24-hour business center and well-appointed meeting room, you have everything you need for an unforgettable, productive visit. There is plenty to do, from hiking at Pocahontas State Park or playing indoor hockey at Shooters to watching a new flick at Commonwealth 20. Wedding visitors appreciate that our hotel's close to The Gardens at Sunday Park, Wrexham Hall and Celebrations at the Reservoir. "Stay Smart" with a complimentary, hot breakfast bar and high-speed Internet access. Our outstanding service, practical amenities and affordable prices will make you feel at home. ... more   less 
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