I can't believe I am still reading these reviews. I stayed at the Brandermill 2 years ago and had the same complaints. I was so upset about the whole thing, that I did contact the Better Business Bureau of Virginia and they wouldn't do anything. No one would answer the phone and I also got the "I'm new excuse" Can't... more

Picture this....the end of the Summer season. The sun is shining. The pool and pool side bar are beautiful, with a tent for those who don't want to get sun. The staff friendly, helpful and the grounds are nice. The views of the lake are gorgeous and the rooms are comfortable and cozy. If you have that in your mind... more

The area is very lovely with the lake next to the inn and a pleasant walk all-around. But that's where the pleasant experience ends. Brandermill Inn appears to be run down and lack maintenance. Our bathroom had crawling bugs. The bed was uneven and clumpy. The phone did not work. The front desk person was rude. For 3 days, we... more

I am writing this review from our home which is where we stayed last night on our FIRST night as a married couple ! We arrived @ the Brandermill Inn @ 8:30 to find that our room had been to another married couple. As I stood @ the front check in desk in my wedding dress and my groom in... more

Arrived at 2am - new clerk had to call mgr, gave us a key, then told us we'd have to get a different key/room because they one she gave us was to a room ALREADY OCCUPIED! And that was just the beginning: bare bulb light fixture over the bath/shower, ants, out of order telephone, broken pull-out couch. DO NOT RECOMMEND... more

checked in and could not believe our eyes. It smelled like urine. Dirt everywhere, toilet running and not even supplied with a bar of soap! They charged $99 a night for this? I wasn't even comfortable sitting on the furniture, for fear of contamination. It is so disgusting, we couldn't stay the night. We left and stayed down the road... more

Want to stay in a place where every key fits every room lock? Where filth and evidence of vermin are legion? Where there is no evidence of management, cleaning or maintenance staff? This place is for you! I havecomplained to VDACS and the Inn has promised an "investigation." more

First, we arrived in the evening. The parking lot outside of our room was dark, as the lights were burned out. After the extremely long 3 flights of steps to the entrance to our room, we were greeted with more steps. We noticed that the indoor hallways were very cold, dirty and the aluminum mini-blinds thru out were bent and... more

My husband and I booked rooms for about 40 of our out of town guests for our wedding October 1, 2005. You can imagine my horror when the first guests checked in and 10 min. later checked out! They had garbage in all the trashes, roaches in the bath tub, ants crawling all over, and a dirty soiled bed. They... more