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La Quinta Inn & Suites Richmond-Chesterfield

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1301 Huguenot Road, Midlothian, VA 23113
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La Quinta Inn & Suites Richmond-Chesterfield
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La Quinta Inn & Suites Richmond-Chesterfield
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188 Reviews from our TripAdvisor Community

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Traveler rating
    105
    52
    17
    7
    7
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77
33
18
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (53)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (36)
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Richmond, Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

Lauren was very professional and kind during my check-in and check-out. Her patience and demeanor was very welcoming. I had one small issue and she handled it with grace. You have a wonderful employee :)

Review collected in partnership with La Quinta

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Winston Salem, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough about this Hotel. Pros : Great Location ( NEXT TO MALL AND 4 RESTAURANTS) Great Staff Clean Rooms Fast Internet Cons: If you are heading north of Richmond, it would be more convenient to stay north of Richmond due to traffic I can't say enough about this La Quinta. I was greeted in a nice lobby... More 

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

Dear David - Thanks so much for your kind feedback! I’m very pleased to hear that you had such an enjoyable stay at Richmond - Chesterfield La Quinta. I know that my team will love seeing your comments about our cleanliness and friendliness and I have to agree with you that you can't beat our location for convenience! Our team... More 

Eldersburg, United States
5 of 5 stars Reviewed 6 days ago NEW

This was a flawless stay! I was in town for the 2015 Sons of Confederate Veterans annual reunion. Because I did not register in time to get a room in the nearby host hotel, I selected La Quinta for its proximity to the reunion site and the price ... and I'm very pleased that I did. I found the accommodations... More 

Review collected in partnership with La Quinta

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vero beach, United States
2 of 5 stars Reviewed 6 days ago NEW

I was disatisfied with my overall stay. value for the money was poor. bathroom was small, dark, and poorly ventilated. room needed to be updated. I would have expected more for the money. staff was pleasent. Not sure if I would stay at another La Quinta. We did have a pet with us on out trip,and found other hotels a... More 

Review collected in partnership with La Quinta

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Orlando
Level Contributor
188 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me say I'm a bit of a hotel snob, but I do stay in tons of mid-level hotels. This is the first time I've stayed in a La Quinta brand. I was pleasantly surprised over all. The hotel was reasonably updated and comfortable. Upon check in the room was clean and modern looking. However, I can't go more... More 

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Richmond - Chesterfield. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. As a Trip Advisor Certificate... More 

Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed there one night. It was a comfortable room. It was a little outdated, but clean. The breakfast was good. The staff was friendly and helpful. The hotel was quiet and the room smelled OK.

Was this review helpful? Yes 1
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Richmond - Chesterfield. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. As a Trip Advisor Certificate... More 

Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel and always appreciate that our yorkie is welcome and stays free. It's one of the reasons we stay at La Quinta Inns. Stayed here on our way to Nags Head vacation. I would recommend this hotel.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Richmond - Chesterfield La Quinta. Our team looks forward to providing you with exceptional service in the future. We love our furry friends here at La Quinta and are so glad to accommodate them! It’s our commitment to serve our guests to our best... More 

New Albany, Indiana
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 22, 2015

Nothing spectacular happened or worth noting during our three night stay. I did appreciate that there was waffles on the breakfast bar, along with the bagels and cold cereals choices. One morning there was also sausage and biscuits. I like that they allow dogs because it would make it harder for us to visit my daughter if we couldn't bring... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

I appreciate you taking the time to tell us about your experience at La Quinta Richmond - Chesterfield. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards and trust that on your... More 

virginia
1 review
1 of 5 stars Reviewed June 17, 2015

Checked in and went looking in the drawer of the night table for a phone book. Located a packet of sugar sweetner, 5 day old newspapers and a zip lock bag of PILLS. No prescription bottle just 7-8 pills in a small bag. Thank God a child did not find these pills. I immediately went to the front desk and... More 

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

I’ve received your review of La Quinta Richmond - Chesterfield. Looks like we totally dropped the ball on meeting your expectations and I apologize to you for that. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us. It is certainly not up to our standards as a Trip Advisor Certificate... More 

Brookneal, United States
1 review
3 of 5 stars Reviewed June 12, 2015

I liked that this hotel was in the mall parking lot and close to everything I needed. This hotel needs to pay more attention to the cleanliness of its floors. Also the hallway traffic was loud. I have no clue why staff and people staying think its appropriate to shout in the hallways. The pillows could be nicer, but overall... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Gregory H, General Manager at La Quinta Inn & Suites Richmond-Chesterfield, responded to this review

Thanks for your feedback! Sounds like we didn't quite meet your expectations and I apologize for that. We want every stay for every guest to be perfect and will use your input to do our best to make that happen. I am pleased to hear that you had a comfortable night's sleep and enjoyed our convenient location. I hope that... More 

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