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Hampton Inn Richmond Mechanicsville

2.5 of 5 7433 Bell Creek Road, Mechanicsville, VA 23111-3542
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Certificate of Excellence 2014
Hampton Inn Richmond Mechanicsville
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Hampton Inn Richmond Mechanicsville
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213 reviews from our community

Traveler rating
    123
    55
    27
    7
    1
See reviews for
90
49
11
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Kittrell, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The customer service was great. The first shower we took started warm but quickly went to cold. They offered to move us to another room if they could not fix the problem. That evening we had a hot shower. Don't know what they did to fix it, but it worked!

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are so happy to hear that you enjoyed the customer service you received and that we were able to correct the challenges we briefly experienced with our hot water. Thank you for taking the time to review your stay with us at the Hampton Inn Mechanicsville. We look forward to seeing you again next time! More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was clean, comfortable and quiet. The front desk staff was courtious and very helpful. We showed up without a reservation on a Friday afternoon. The hotel was obviously full and the clerk did everything he could to get us in a room and one that accommodated our needs. We had an amazingly restful and pleasant stay. I would... More 

Review collected in partnership with Hampton

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Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are very happy to hear that we were able to get you a room on such a busy night, and its wonderful to hear how much you enjoyed the hotel and our service. It is our goal to exceed all our guests' expectations and we're happy to see that we succeeded with you. Thank you for staying with us... More 

Stuarts Draft, Virginia
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Usually, I have nothing but great experiences. However, here in Mechanicsville, they couldn't keep food on the breakfast bar in the morning, and my wife and I were forced to take cold showers. Small things like that turns a great stay into a completely miserable experience. We will never stay at this particular Hampton Inn again!!

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I'm so sorry to hear that you did not enjoy your experience at the Hampton Inn Mechanicsville. I am shocked to hear that you did not have hot water in the morning and that our breakfast hostess was falling behind in stocking the breakfast bar. It is our goal to exceed all our guests' expectations and I'm so sorry to... More 

Heathsville, VA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Mechanicsville, VA Hampton was excellent in every way. The newly upgraded and remodeled lobby is very well done and inviting. The staff was friendly , helpful and professional. I highly recommend this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay and found the new renovations to be well done. Thank you also for the compliments to our staff. I look forward to sharing your review with them. We look forward to seeing you again soon! More 

Moneta, Virginia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for a function going on at the speedway. Conveniently located. IHOP is right next to the hotel. As well as The Waffle House (don't go there) and Cracker Barrel is across the street. Convenience store across the street (very high priced so bring milk (a gallon was almost $6), water, etc with... More 

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for reviewing your stay with us at the Hampton Inn Mechanicsville. We're happy to hear that you, overall, enjoyed your stay with us. I'm very sorry to hear about the challenges you experienced with our housekeeping staff and the cleanliness of the shower. Please understand that this is a very atypical experience with our housekeeping staff... More 

Ithaca, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Mistakenly called Hampton Inn instead of Holiday Inn. Our experiences from check in to check out, including a wonderful hot breakfast were excellent. Definitely the best mistake we ever made and will choose Hampton again!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are so happy to hear that you enjoyed your stay with us despite the fact that you intended to stay with our next door neighbors. Thank you for staying with us and for your wonderful review of your experience. We are glad that everything from check in to check out were just what you were looking for in a... More 

Top Contributor
59 reviews 59 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here several times in the past on business. The rooms seem to be showing a bit more wear and tear. I complained this time about overwhelming smoke smell on the the 3rd floor but the staff were unable or unwilling to do anything about it. The greatest detriment is the highway noise, trucks and cars seemingly all night... More 

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I'm so sorry to hear that you had such an atypical experience with us at the Hampton Inn Mechanicsville. I'm also sorry to hear that the Front Desk Staff did nothing when you brought the smoke smell on the 3rd floor to their attention. While we do still have 4 smoking rooms, and they are located on the 3rd floor,... More 

Lynchburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay! People are great and hotel is clean and beds are comfortable, the water pressure was good, the breakfast is always nice, great internet access I would recommend this hotel to anyone traveling in the Mechanicsville area in Richmond Va.

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for choosing to stay with us at the Hampton Inn Mechanicsville. We are so happy to hear that you enjoyed your stay and found everything from the service, to the cleanliness, to the breakfast was exactly what you were looking for. We can't wait to see you next time! More 

South Bend, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My stay in this Mechanicsville property was nice! Pleasant and professional, clean and comfortable. Will definitely choose this property again for future business. While it is not in the heart of the city, it's location was close to major arteries. And the experience was a good one!

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy to hear that you had a good experience with us here at the Hampton Inn Mechanicsville. Thank you so much for sharing your feedback online, and we will look forward to seeing you again the next time future business brings you to our area! More 

Islip Terrace, NY
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

nice place to stay with a variety of restaurants and places to shop. Friendly staff and nice breakfast. Rooms are large enough, but be sure to ask for a room far from the elevator, as the beeping sound will keep you awake.

Review collected in partnership with Hampton

Was this review helpful? Yes
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay with us. We apologize for the noise caused by our elevator, but we are glad that you enjoyed the service provided by our staff and found our location to be convenient for your needs. We look forward to seeing... More 

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Additional Information about Hampton Inn Richmond Mechanicsville

Address: 7433 Bell Creek Road, Mechanicsville, VA 23111-3542
Phone Number:
Location: United States > Virginia > Mechanicsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Richmond Mechanicsville 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Richmond Mechanicsville Hotel Mechanicsville
Hampton Inn Mechanicsville
Mechanicsville Hampton Inn

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