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All 6 Martinsville hotels

Comfort Inn Martinsville

2.5 of 5 Hotel   |   1895 Virginia Ave, Martinsville, VA 24112
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Ranked #2 of 6 Hotels in Martinsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
desertcoy1982 Murrells Inlet, South Carolina
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95 reviews from our community

Traveler rating
    49
    28
    9
    6
    3
See reviews for
37
17
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tijeras, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We couldn't stay in first room due to poor air quality (musty) which got worse when we turned heater on (smelled like dead mice). Window was not openable, so no fresh air possible. We changed rooms but second room lwas also stale air with no way to get fresh air. We did get a refund and moved to another motel.

Was this review helpful? Yes
Murrells Inlet, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place turned out to be a real jewel considering the area, no offense to any from there. The front desk staff were a very pleasant surprise at the end of our very long day :) Considering that we stopped in first place we came to which was the Hampton Inn, next door and the front desk person made sure... More

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Denver, Colorado
Top Contributor
142 reviews 142 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel was a great deal at $79/room. The rooms were clean. The shower was good. The bed was really comfortable. Big TV. I had a non-smoking room and it did not stink. But all the hallways reek of smoke because they allow smoking in some rooms. This alone is reason enough to NOT stay here. Decent hot/cold breakfast. Very... More

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Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Dear Scott S., Thank you for your recent stay with us. I apologize for the unpleasant smell of smoke and we have addressed that issue to help with the odor. I hope you come back to visit us again and let us provide you with our exceptional service! Thank you and have a great day! More

Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 11, 2014

The Comfort Inn in Martinsville was not what I expected from a Choice Hotel. The room was okay but a little shabby around the edges. I can't say exactly why, but I worried about where to park my car -- i.e., I worried that it might get vandalized. Finally, and I know this seems minor, but when I went to... More

Was this review helpful? Yes 1
Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for taking the time to bring these issues to our attention. I have addressed the staff of these concerns and can ensure they are being fixed. We recently moved our ice machine to the first floor so it would be of more convenience for our guests. Our parking lot is safe and secured for our guests and I... More

Tel Aviv, Israel
Top Contributor
59 reviews 59 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 5, 2014

Sadly, this is a low quality hotel. The rooms are sometimes clean and sometimes not (I checked in and there was a used soap in the sink and wet used towels next to it). Breakfast is always missing multiple items (milk, cornflakes, etc). Eggs seem to be made from egg powder. The only reasonable thing was a bagel and yogurt.... More

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Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for choosing to stay at The Comfort Inn for your trip! As always we strive to provide excellent service and amenities for each and every guest and I greatly apologize for us failing to do so. I discussed the cleaning issues with our staff and can ensure that will not happen again in the future. If ever you... More

Wisconsin
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 8, 2014

I recommend this hotel. The customer service was outstanding. Even though it is a bit dates, the rooms are well maintained, clean and comfortable. Good prices on rooms and easy to get on to the main road.

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GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are in the process of updating our bedding and the rest of the room. Thank you for the understanding you kind words. Your satisfaction... More

los angeles
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

Excellent service! Sam, was exceptional with his service! He helped us understand the area and moved our baggage back and forth upon arrival and departure which was a bonus. The over all stay was very comforting.

Was this review helpful? Yes 1
GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for staying with us here at the Comfort Inn in Martinsville, We also thank you for taking your time to do a review of your stay with us. We are pleased to hear that Sam did what he could to see that you enjoyed your stay. As always, we want to make sure that every guest feels like... More

Ocala, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2014

My husband and I stayed at this Comfort Inn recently when we were in Martinsville for a job interview. We found it to be easily accessible to the places we needed to go in Martinsville. As other reviewers have stated the staff were very friendly and helpful. Our room was okay, but had the feeling of being a little dated.... More

Was this review helpful? Yes 1
GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for taking care of your lodging needs with us here at the Comfort Inn of Martinsville. We do appreciate the nice words of our staff. As stated before we try to make sure everyone enjoys their stay when they are here. We try to make it as best as possible for each and every guest. We apologize you... More

The Plains, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

My family and I recently reserved two rooms for an over night stay while visiting with family that live in the Martinsville area. This was our 3rd year in a row staying at this hotel. We've stayed at many places and I can honestly say, I don't think I've ever stayed at a hotel or resort that has had a... More

Was this review helpful? Yes 2
GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for reviewing the Comfort Inn of Martinsville. We also thank you for the lovely words of our staff members. We are proud to hear that you enjoyed your stay and that you plan on returning to us when you are back in the Martinsville area. As always, we will make sure you enjoy your next stay as much... More

Huntsville, Alabama
Top Contributor
185 reviews 185 reviews
22 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed January 25, 2014

The two of us spent five nights at the Comfort Inn. The staff was excellent (PARTICULARLY Jose, Dorothy, and Sam) in all respects. The rooms are very good, although there are some signs of aging. The breakfast was very good. Fruit and coffee are available at all times. Occasionally, fresh cookies are baked and placed in the reception area. We... More

Was this review helpful? Yes 2
GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for choosing the Comfort Inn of Martinsville for your lodging needs. We appreciate the very kind words of our staff. We all take pride in ensuring that all of our guests enjoy their stay. We apologize there were no free papers for you to enjoy but we are getting that service back soon. We hope to see you... More

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Additional Information about Comfort Inn Martinsville

Address: 1895 Virginia Ave, Martinsville, VA 24112
Phone Number:
Location: United States > Virginia > Henry County > Martinsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Martinsville 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Martinsville
Martinsville Holiday Inn

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