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Comfort Inn Martinsville

2.5 of 5
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1895 Virginia Ave, Martinsville, VA 24112
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Comfort Inn Martinsville
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Ranked #2 of 6 Hotels in Martinsville
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97 reviews from our community

Traveler rating
    51
    29
    8
    6
    3
See reviews for
37
17
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (19)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (14)
All months
Top Contributor
99 reviews 99 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Used to be the Dutch Inn. Nice amenities. They have a small night club that does a great business, an excellent restaurant with very good food and excellent meeting facilities here. Although the hotel is getting a little old it has been very well maintained and the furnishings are excellent. Highly recommend if you are passing through Martinsville.

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London
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2015

This is a modest but very nice hotel. The room was clean and comfortable. The staff was friendly. There were no problems with the reservation and the staff was friendly. The hot breakfast was about average for a free hotel breakfast with a nice selection and several hot items. I plan to return to this area in the future and... More 

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North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

very comfortable, great bed quite. breakfast was great.... waffles, biscuits and gravy, eggs, bacon, sausage, cut potatoes, milks, juices..... breakfast was worth the stay. this place is located near everything you need, shopping and restaurants.

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Tijeras, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed September 14, 2014 via mobile

We couldn't stay in first room due to poor air quality (musty) which got worse when we turned heater on (smelled like dead mice). Window was not openable, so no fresh air possible. We changed rooms but second room lwas also stale air with no way to get fresh air. We did get a refund and moved to another motel.

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Murrells Inlet, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2014

This place turned out to be a real jewel considering the area, no offense to any from there. The front desk staff were a very pleasant surprise at the end of our very long day :) Considering that we stopped in first place we came to which was the Hampton Inn, next door and the front desk person made sure... More 

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Denver, Colorado
Top Contributor
180 reviews 180 reviews
30 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed August 20, 2014

This hotel was a great deal at $79/room. The rooms were clean. The shower was good. The bed was really comfortable. Big TV. I had a non-smoking room and it did not stink. But all the hallways reek of smoke because they allow smoking in some rooms. This alone is reason enough to NOT stay here. Decent hot/cold breakfast. Very... More 

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Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Dear Scott S., Thank you for your recent stay with us. I apologize for the unpleasant smell of smoke and we have addressed that issue to help with the odor. I hope you come back to visit us again and let us provide you with our exceptional service! Thank you and have a great day! More 

Charlotte, North Carolina
Top Contributor
88 reviews 88 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 11, 2014

The Comfort Inn in Martinsville was not what I expected from a Choice Hotel. The room was okay but a little shabby around the edges. I can't say exactly why, but I worried about where to park my car -- i.e., I worried that it might get vandalized. Finally, and I know this seems minor, but when I went to... More 

Was this review helpful? Yes 2
Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for taking the time to bring these issues to our attention. I have addressed the staff of these concerns and can ensure they are being fixed. We recently moved our ice machine to the first floor so it would be of more convenience for our guests. Our parking lot is safe and secured for our guests and I... More 

Tel Aviv, Israel
Top Contributor
60 reviews 60 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed August 5, 2014

Sadly, this is a low quality hotel. The rooms are sometimes clean and sometimes not (I checked in and there was a used soap in the sink and wet used towels next to it). Breakfast is always missing multiple items (milk, cornflakes, etc). Eggs seem to be made from egg powder. The only reasonable thing was a bagel and yogurt.... More 

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Heather L, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for choosing to stay at The Comfort Inn for your trip! As always we strive to provide excellent service and amenities for each and every guest and I greatly apologize for us failing to do so. I discussed the cleaning issues with our staff and can ensure that will not happen again in the future. If ever you... More 

Wisconsin
Top Contributor
58 reviews 58 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 8, 2014

I recommend this hotel. The customer service was outstanding. Even though it is a bit dates, the rooms are well maintained, clean and comfortable. Good prices on rooms and easy to get on to the main road.

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GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are in the process of updating our bedding and the rest of the room. Thank you for the understanding you kind words. Your satisfaction... More 

los angeles
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

Excellent service! Sam, was exceptional with his service! He helped us understand the area and moved our baggage back and forth upon arrival and departure which was a bonus. The over all stay was very comforting.

Was this review helpful? Yes 1
GMComfortinn612, General Manager at Comfort Inn Martinsville, responded to this review

Thank you for staying with us here at the Comfort Inn in Martinsville, We also thank you for taking your time to do a review of your stay with us. We are pleased to hear that Sam did what he could to see that you enjoyed your stay. As always, we want to make sure that every guest feels like... More 

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