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BEST WESTERN Of Lynchburg

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2815 Candlers Mountain Road, Lynchburg, VA 24502
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BEST WESTERN Of Lynchburg
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BEST WESTERN Of Lynchburg
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62 reviews from our community

Traveler rating
    21
    12
    13
    8
    8
See reviews for
31
8
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (62)
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    (21)
  • Jun-Aug only
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Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good breakfast, I had to switch rooms because of pet allergies (they did not know because I neglected to tell them.) I had some other issues but staff promptly. I would stay there again. Nice location close shopping, restaurants and the college

Was this review helpful? Yes
Lovettsville, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This "hotel" is actually a motel with doors facing the parking lot. It is outdated and dirty. We stayed with a group and had several complaints among the group. I will speak only to our experience. When we returned after our first day our room had not been cleaned. They had simply removed our trash bag and wet towels (without... More 

Was this review helpful? Yes 1
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear Kristi G, Dear Julian Baet, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

This location was used as a block of rooms for a homeschool basketball event at Liberty University. All hotel/motels in area were booked. I would have chosen an indoor hallway hotel, but none were available at time of booking. Hotel staff very helpful and courteous. Night manager knew of need of improvement, but helpful just the same. Night staff stayed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear L7786YBjulie, I would like to personally thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

Danville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cannot complain about staff or cleanliness. Wish i could have watched my Netflix though. Overall i enjoyed the quiet environment and ease of being able to drive short distances to get to shopping and food

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear Erik M., I would like to thank you for being a part of our family during your most recent stay here at the BEST WESTERN Of Lynchburg. We really appreciate your patronage and hope your stay was a great and memorable one. I am however sorry that you miss out on Netflix during it. If you do have any... More 

Weymouth, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed at Best Western for 6 nights when it was my first time visiting Lynchburg for LU intensive week in Fall 2012. I shared the room with my classmate for saving money as it was not cheap, but the room is small and dark. The bathroom is small and the breakfast is very simple but the staff was polite... More 

Was this review helpful? Yes 1
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear AgnesYSMan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to personally apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed in Lynchburg the past 2 years... we stayed at another hotel there last year, and stayed at Best Western this year. We were pleasantly surprised at how wonderful our stay was. Very clean, smelled great, clean/comfy beds, great customer service, great continental breakfast... we had made plans to eat out for breakfast, assuming that it would be... More 

Was this review helpful? Yes
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear Vanessa H. On behalf of the BEST WESTERN Of Lynchburg I would like to personally thank you for your kind words. I will be passing this along to all of my staff to let them know what a great job they are doing. This will also help inspire them to continue providing our guest with the superior customer service... More 

1 review
4 of 5 stars Reviewed February 20, 2015

BEST CUSTOMER SERVICE IVE EVER HAD AT ANY HOTEL!! Customer service was exceptional - assisted with travel changes due to inclement weather, returned leather jacket left in room after checkout, offered bottled water for entire party for trip home. Smooth checkin / checkout. Room was clean, no issues. Breakfast was very good, lots of options. Would definitely stay here again!

Was this review helpful? Yes
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear Sherri W. Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts and hard work to maintain a nice clean room with top notch customer service all the while giving you... More 

Maryland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

If you're looking for a nice, comfortable and affordable place to stay, this is your place. The manager, David goes out of his way to make sure everything is in tack. I don't know how he covers so much ground. The beds are comfortable, breakfast is good. It's conveniently located to the mall, restaurants, fast foods and K-Marts. It's my... More 

Was this review helpful? Yes 1
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear Jackieblue1 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2015 via mobile

Me and my wife drive cross country for a living, (tractor trailer) my truck broke in this city, we came to this best western from a referal, the place is clean, rooms are nice, but David is a very rude and nasty person,that likes and starts drama, very unprofessional, and should not have any dealings with the public, we will... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2015

There was a Tv on in the next room on all night and it was very loud. Hear very loud traffic in and around the hotel. The bed was comfortable. The breakfast was terrible. Stale muffins, did not use half and half. Had to put milk in my coffee. Very limited on their choices.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BEST WESTERN O, Manager at BEST WESTERN Of Lynchburg, responded to this review

Dear bob4767, Thank you for your comments concerning your stay at the BEST WESTERN Of Lynchburg. I appreciate you taking the time to write and hope you will accept my apologies for any inconvenience you experienced. I have investigated your comments and will take the proper steps to ensure that the problems you experienced do not happen again. I will... More 

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