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All 20 Lynchburg hotels

University Inn

3320 Candlers Mountain Rd, Lynchburg, VA 24502 (Formerly Days Inn at River Ridge Mall - Lynchburg)
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University Inn
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37%
Ranked #15 of 20 hotels in Lynchburg
A recent review
4 of 5 stars Reviewed November 23, 2013
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16 people have reviewed this hotel

Traveler rating
    1
    5
    4
    4
    2
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7
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Boone, North Carolina
1 review
2 of 5 stars Reviewed January 20, 2014

First thing is that they said it was pet friendly, and there was no charge for pets, but they do charge you but don't show it on their reservation or confirmation and you don't find out till you get their with your pet, now what are you going to do when you are arriving late evening, secondly, the room service... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at University Inn, responded to this review

While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. We do charge a small fee for pets and we try to ensure this is made clear during the reservation... More

2 reviews
4 of 5 stars Reviewed November 23, 2013

Welcoming staff and clean rooms! I found the accommodations to be affordable and easy to book. According to the nice gentleman at the front desk, the Inn should be getting an upgrade very soon-- the look of the hotel will match the caliber of the staff.

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

Thank you for your delightful review! We were so pleased to hear that you enjoyed the staff and clean rooms and that you found the reservation process to an easy and affordable one. We are excited about the upcoming upgrades and believe that the caliber of the upgrades will indeed mirror the guest service you received. Please visit again soon! More

Chevy Chase, Maryland, USA
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 22, 2013

We stayed in this hotel as a last resort because we were traveling with our dog. Although staff were reasonably friendly, the halls and rooms were battered and did not seem clean. Moreover, the hotel is under construction for a badly-needed remodeling, which caused dust and noise. Non-smoking room smelled like it had been a smoking room at some time... More

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

Thank you for taking the time share your comments about your recent stay. While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. The hotel is undergoing renovations which we are very excited about but our goal during the renovations... More

Richmond, Virginia
1 review
5 of 5 stars Reviewed October 20, 2013

After a long road trip with the kids (you know what I'm talking about)... It was so nice to be able to check in with staff members that were friendly and helpful. We were exhausted but a smile can go a long way. The manager on duty (Linda) took the time to get us checked in and made us feel... More

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

We appreciate your sharing feedback with us regarding your recent stay in Lynchburg. As you mentioned, a smile certainly does go a long way - especially after a road trip with kids (been there, done that!). Our staff is very committed to taking care of our guests and making them feel welcome in our "home away from home". Thank you... More

Lynchburg, Virginia
1 review
4 of 5 stars Reviewed October 17, 2013

Our room was very clean and the beds were comfortable. The staff was friendly and professional and went the extra mile to accommodate our needs. Their breakfast offered a lot of variety - eggs, sausage, waffles, fruit, yogurt, cereal, pastries, juices and good coffee. We thoroughly enjoyed our stay.

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

Thank you for sharing your experience at our University Inn with the TripAdvisor community. We loved hearing that throughout your lengthy stay your room was very clean and that the staff was friendly, professional and "went the extra mile". We are very proud of our staff and their commitment to excellent service. The complimentary expanded breakfast buffet with all of... More

Columbus, Ohio
Top Contributor
163 reviews 163 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 2, 2013

A couple weeks ago I stayed four nights at University Inn with my guy and our dog. We ended up at this hotel after being turned away from like five places because they were full or didn't accommodate dogs. Then we left another place because we didn't want to pay $200 a night. So basically it was the last resort... More

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Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

Thank you for taking the time to write such an extensive review regarding your stay with us. We value feedback from our guests so that we are able to better serve future guests. As you mentioned, we are a very affordable option in the Lynchburg area and as a pet friendly hotel request a very modest fee. We appreciated hearing... More

Statesville, North Carolina, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2013

I loved the staff. It not a 5 star Hotel but then if it were I would have a different expectation. The rooms were a little small between the bed and the TV stand or desk. The TV in our room was the old box style but I suspect that they will be upgrading them soon. The carpet appeared new... More

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

Thank you for taking the time to write such a lovely review about your experience at our University Inn Lynchburg. It is especially gratifying to hear your comments about our staff. The staff there is very committed to taking care of their guests - thank you for the special mention of Dennis and Linda. As you noted, we do offer... More

1 review
3 of 5 stars Reviewed September 8, 2013 via mobile

It's hot in the halls, room clean, good water pressure and massage head in the shower. great deluxe breakfast, sausage, eggs, waffles, biscuits, and gravy. no wifi. fitness room with a nice tradmill and lift equipment. Easy access to local mall and restraunts Would definitely stay again.

Was this review helpful? Yes
Mid_AtlanticMichele, Public Relations Manager at University Inn, responded to this review

We appreciate your taking the time to post a review about your recent stay at our University Inn Lynchburg. We especially appreciated hearing your commitment to "definitely" stay again. As you mentioned, we do offer a very extensive complimentary breakfast buffet that includes both hot and cold items. The fitness room is a guest favorite as well. The hotel is... More

Williamsburg, Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 17, 2013

This was a last option for me but it was the only hotel available as I reserved it at last minute. I like the price and all and the short commute to Liberty University and other places was convenient, but the place smelled TERRIBLE, the free breakfast food was TERRIBLE and microwaved and heck, the pool cover was on too.... More

Was this review helpful? Yes 3
Mid_AtlanticMichele, Guest Relations Manager at University Inn, responded to this review

Thank you for your review of your recent stay at our hotel. We appreciate the high ratings that you gave us for Service, Cleanliness and Location. We are happy to hear that our location, just a short drive from Liberty University, was convenient for you. We are sorry to hear that you were disappointed with the quality of the foods... More

Va
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 16, 2013

Older property taken over by new owners. Building, grounds, rooms show signs of age. Pool was closed and had a cover over it in mid-August. Our room had a strip of wallpaper missing and the walls were dirty in some places. TV was a CRT (not flat screen). Very old, yellowed linoleum in bathroom. Breakfast was microwaved eggs, sausage, etc.;... More

Was this review helpful? Yes 2
Mid_AtlanticMichele, Guest Relations Manager at University Inn, responded to this review

Thank you for your review of your recent stay at our hotel. While it is never easy to get less than complimentary feedback, we appreciate all feedback as it helps us to continue to improve our hotel for future guests. As you mentioned in your response, the hotel is under new ownership and management and we are working diligently towards... More

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Additional Information about University Inn

Also Known As:
Days Inn At River Ridge Mall - Lynchburg Hotel Lynchburg
Days Inn At River Ridge Mall - Lynchburg Hotel
Days Inn Lynchburg
Lynchburg Days Inn
Address: 3320 Candlers Mountain Rd, Lynchburg, VA 24502 (Formerly Days Inn at River Ridge Mall - Lynchburg)
Location: United States > Virginia > Lynchburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 hotels in Lynchburg
Price Range (Based on Average Rates): $
Reservation Options:
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