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Courtyard by Marriott Lynchburg

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4640 Murray Place/Candlers Mountain Road, Lynchburg, VA 24502
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Courtyard by Marriott Lynchburg
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Courtyard by Marriott Lynchburg
Courtyard by Marriott Lynchburg
Courtyard by Marriott Lynchburg
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129 reviews from our community

Traveler rating
    36
    48
    24
    16
    5
See reviews for
36
24
9
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (26)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (25)
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2 reviews
3 of 5 stars Reviewed February 9, 2015

I have been staying at this hotel monthly for almost three years. The staff here are always so nice and know most all guests. The customer service is the only reason I stay here! This hotel needs renovations. Today was the last draw when the Ac was noisy all night and smelled like something died. Moving rooms didn't help either.... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear Ottonation, We appreciate your patronage and your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear that you find our service consistently friendly. Thank you for your feedback regarding the HVAC unit and hotel condition; I have taken note.... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

We have made several trips to Lynchburg recently to visit family. I am a Marriott fan so on our last trip we tried the Courtyard by Marriott in Lynchburg. The hotel has had conceptual updates and some are hits and some are misses. The lobby/lounge/restaurant probably now serves guests better. It is well appointed with big screen tvs and comfortable... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear lakat18, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding the orientation of the TV and linen quality; I have taken note. On... More 

Connecticut
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed over the Christmas holiday while visiting friends. The staff was very pleasant. The hotel was clean. There was limited maid service on Christmas Day but the was announced ahead of time. That was just fine by me. The lobby has been updated to the new Courtyard look. The rooms could do with s little freshening up . I... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear ctjustdoit, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Philadelphia, Pennsylvania
Top Contributor
58 reviews 58 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 1, 2015

Just completed my second stay at this hotel, the first being almost two years ago in April 2012. The first time I was a guest here I thought the hotel was nice but a little overpriced. This trip I learned to appreciate how convenient it is to Liberty University. It's only a few minutes off-campus, also very close to Wards... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear mmbbg17, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a truly fantastic experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Debbie Heming General Manager More 

Powhatan, Virginia
Top Contributor
145 reviews 145 reviews
36 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 18, 2014

I am a Marriott Lifetime Platinum member and have stayed at my share of Courtyards both nationwide and worldwide so I have a solid base for comparison. This is a smaller Courtayrd then most that offers clean quiet and well-appointed rooms. The restaurant area has been updated with the new cafė concept however the rooms have not been recently updated... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear Terry B, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. My sincere apology that inconsiderate guests interrupted... More 

Virginia
Top Contributor
100 reviews 100 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 15, 2014

First time staying at the Courtyard in Lynchburg. First thing - the local touches of Lynchburg in the artwork and the decor make the hotel very unique for a Courtyard. One thing I love about Marriotts are that you know what you are getting. This one had a little twist for the positive when it added in some artwork and... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear jjcoop, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

Charlotte, North Carolina
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed December 1, 2014

Unlike previous hotels we stayed at, the room layout at this hotel was all wrong. The bed instead of facing the TV was facing the window. The TV was to the left of the bed. If you wanted to watch a movie while laying on the bed you would need to look to your left which is quite uncomfortable after... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear TRafter, Thank you for taking the time to write. I appreciate you noting our kind associates. I'm sorry to hear that the layout of our rooms was not to your liking. Your valuable feedback is of great importance to us and allows us to monitor and continually improve our property. Thank you for staying with us. Sincerely, Debbie Heming... More 

Top Contributor
179 reviews 179 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 16, 2014

Starbucks barista was below average. This was our second stay at this hotel; the first time, the staff in Starbucks in the hotel lobby didn't wash their hands after handling the garbage in front of the customers. We notified management. This time, the Barista said she will prepare our order while we go and checkout, and instead took care of... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear C13driver, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding the service you received in our Bistro; I have taken note. I'm sorry... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed November 16, 2014

The staff at this hotel is exceptionally friendly and customer oriented. Michael checked us in and when we asked about place to play indoor tennis that night, he went out of his way to find a place, call and check availability, and print us directions while we went up to our room and got settled. We came down a few... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear Nancy431, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and comfortable accommodations. I look forward to sharing your feedback with Michael. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Debbie Heming General Manager More 

Virginia
Top Contributor
167 reviews 167 reviews
37 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

This is an older Courtyard Marriott but in very good shape. Very good breakfast, nice rooms in the older Marriott style. Small exercise room and business center and parking is tight. But good access to US-460 and US-29 and very friendly staff.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lynchburg, responded to this review

Dear Don M, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Debbie Heming General Manager More 

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