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Courtyard by Marriott Lynchburg

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4640 Murray Place/Candlers Mountain Road, Lynchburg, VA 24502
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Courtyard by Marriott Lynchburg
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Courtyard by Marriott Lynchburg
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (33)
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Mechanicsville, Maryland
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This is the worst Marriott hotel I've ever stayed at. It should not be a Marriott. They also had a dirty room. They even double charged me. They made no attempt to call me back both times when I called them. They said I could have a free breakfast since we had a problem with the cleanliness of the room... More 

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello Valerie C, I apologize for the inconveniences you have experienced with our hotel. I have not heard anything regarding this situation would you please reach out to me directly at 434-477-9010 or via e-mail at Krysta.Pappas2@marriott.com so we can discuss a resolution to your stay in April? Krysta Pappas Director of Sales More 

Whitby, Ontario, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights. Staff are extremely pleasant and helpful. The only minor complaint was that the bottom bedsheet was on sideways and popped off when I sat on the bed. We had to remove the bedding and remake the bed properly. The room was clean and everything was in working order. We had breakfast included which was... More 

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello Ruth L, We want to thank you very much for your kind review and comments regarding our staff and your breakfast. I am sorry we were unable to accommodate your coffee needs while you were here I can understand having a personal preference to your coffee as I am the same way. Outside of the complimentary coffee in your... More 

Annandale
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We want to start off by saying that the employees that we encountered at this Courtyard were extremely friendly. Our dissatisfaction is NOT with the staff (for the most part) and we have been loyal Marriott customers for many years. Three of us arrived late in evening and were greeted by a very friendly and helpful front desk associate. We... More 

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello Sj3cbrittons, First I want to thank you for taking the time to review your recent stay with us at the Courtyard by Marriott Lynchburg. We thank you for your kind words regarding the guest service agent who you encounter; we have shared your comments regarding the service she provided you with her. I apologize for the inconvenience regarding your... More 

Salisbury
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean and the location is great. They do not have a continental breakfast. Coffee is $2.25 so we had to leave to go to breakfast each morning. I thought all Courtyard Marriott's had continental breakfast so I did not check this detail. The staff was friendly and helpful. Pool and hot tub are great. Wonderful outside area... More 

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Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello lmfields, First we want to say, thank you for your nice review. We are glad you were able to enjoy the indoor pool and hot tube while you stayed with us. As well as had some wonderful weather to enjoy the Courtyard seating outside. While we apologize that Courtyard by Marriott’s do not offer a continental breakfast they do... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel 6 times over the past few months. The staff are always very friendly, the rooms are clean and spacious and the fitness center is nicely equipped. The food is nice, a little pricey but still better than a fast food restaurant at 6:30am. I will be staying here again in the future.

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Thank you so much for your review as well as your repeated loyalty. We look forward to hosting your next stay with us and continued business. Please let us know when you're in town next we would love to say thank you personally. Have an excellent weekend and thank you again for your kind review. Krysta Pappas Director of Sales More 

Bonita Springs, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I unfortunately had a stay here on June 26 while in town to care of my ill mother. I had a stay the previous night at their competitor La Quinta Inn, literally a stones throw away. This night I was thinking the Courtyard would be an upgrade from La Quinta's very nice facility. Wow was I wrong. This place is... More 

Was this review helpful? Yes 1
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello Mr. Richieny70, I want to apologize on behalf of the entire team for your recent stay with us as we have very visibly let you down. While we do not have a soda tap system we do use Pepsi products per Marriott standard for the soda beverage carried in the hotel. We would like to discuss your recent stay... More 

Travelers are raving about these Lynchburg hotels

Charlotte, North Carolina
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A nicely maintained hotel for a little older product. Especially nice is the first floor where they have updated it to include their coffee and wine bar service. The food is prepared there and the kids really liked it. My wife loved getting a glass of wine before going to the pool. I liked not having to go out to... More 

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Lynchburg, Virginia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 20, 2015

I use this hotel for business travelers who are coming to town. SO close to LU you could walk. A great lil place for breakfast in the lobby with a pleasant place to meet and greet travelers. The rooms are great, not to posh but anything from basic. A good value.

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello S T, Thank you so much for your excellent review. We are pleased to hear that you place your business travelers at our location while they are visiting Lynchburg. Please let us know if there is anything we can do for your clients while they are visiting Lynchburg. We look forward to housing your future guests as well! Krysta... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2015

We just here for two nights for my cousin's wedding. We have stayed in many Courtyard by Marriott hotels. Was very disappointed with the upkeep of this facility. The room we were in was very run down. From cracked tiles and sink, rust stained bath tub, to overall drab decor. The hallway on the second floor had some issues with... More 

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello Jennefer L, Thank you for your feedback regarding your recent stay here at the Courtyard in Lynchburg. We are so sorry to hear about your recent stay with us. I have passed along the information in your review to each department to which your review applies to have them addressed. Although, we understand we are an older property we... More 

Mercer Island, Washington
Level Contributor
165 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 1, 2015

I will hand it to them. Mariott is usually dependable. And this one is no exception. Clean. Reasonably modern and well maintained. Low cost wifi. (Free for the slow one, $5 / day for the fast). Quiet. Well lit. On the other hand, it is completely without character. And the bathroom is tiny. And there is not a full restaurant---just... More 

Was this review helpful? Yes
Krysta P, Director of Sales at Courtyard by Marriott Lynchburg, responded to this review

Hello CWR01, Thank you for your review regarding your recent stay this June at the Courtyard by Marriott in Lynchburg, VA. I’m sorry you were displeased with our on property restaurant. We do serve breakfast and dinner however, lunch we are not open. I am quite fond of several of our menu options such as our flat breads, salads, and... More 

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