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BEST WESTERN PLUS Inn at Hunt Ridge

Certificate of Excellence
2.5 of 5
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25 Willow Springs Road, PO Box 37, Lexington, VA 24450-2949
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BEST WESTERN PLUS Inn at Hunt Ridge
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Ranked #2 of 16 Hotels in Lexington
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Geoffrey K Pittsburgh
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely a nice surprise! I hotwired the reservation and was pleasantly surprised when the Best Western turned out to be worthy of the plus designation. The staff was very friendly and competent. The room was very good and very quiet as it was on an upper floor and to the rear. Breakfast was just ok. All in all very good.

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

I am so happy we were able to surprise you during your visit. We aim to please and offer top notch service and experience in every stay. I am sorry about the breakfast just being ok. Are there any items you would like to see us add or is there something else we can change? We want as much feedback... More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I expect better decor and cleanliness for the prices charged at this location. Maybe it is the word "Plus" in the hotel name that raised my expectations. One positive aspect was the friendly front desk staff. The breakfast is typical - nothing special. I would not choose this location again.

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Thank you for letting us know about your stay with us. I want to apologize that your stay was anything less than perfect. We strive to offer each and every guest the best stay possible and I am sorry that wasn’t the case. We work hard to make sure our rates are competitive with other hotels in the area. If... More 

Pearland, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After staying three days in a crappy hotel in Stamford CT, we enjoyed this hotel in Lexington VA on our drive back home to Pearland, TX. The room was very welcoming, no stink and the beds were comfortable. There is another Best Western Inn nearby but this is the PLUS, so please be careful while booking your hotel. The breakfast... More 

Was this review helpful? Yes 1
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Want a wonderful review, I am so happy you enjoyed your time with us. Lexington has many wonderful attractions and events. The Safari Park, drive in theater, many historical attractions in downtown just to name a few. We also have a wonderful July 4th event with hot air balloon rides, parade and fireworks and we are located just down the... More 

Virginia Beach, Virginia
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I really enjoyed our stay here. The hotel itself was super clean and the bed and pillows were extra comfortable! We stayed in a king balcony room, and the only complaint I have is that it seems like the balcony gets overlooked when it comes to house keeping. The glass door that led to the balcony was... More 

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Thank you for choosing to stay with us on your recent visit to the area. We strive for every aspect of your stay to be perfect, I apologize that the balcony was overlooked and in need of cleaning. I am happy though the rest of the stay was great. Customer service seems to be lacking in many places these days... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for a week. Room was immaculate, pool was clean (indoor-outdoor) and breakfast had a nice selection . The staff at this hotel is very caring. The manager , housekeeping staff and front desk staff(Deborah and others) were very friendly, helpful and compassionate. The hotel is conveniently located to the Virginia horse center... More 

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

It was a true pleasure meeting you and your wife, we were so happy to have you. Our staff truly cares about our guests and we try to go above and beyond to accommodate every need that arises. We were so relieved that your wife was feeling better by the afternoon. We have finished our renovated rooms on our 1st... More 

The Villages, Florida
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Read many reviews on line about this hotel and was pleased to see they were true. Room we had was a 2 bed balcony room on the 3rd floor facing the mountains. Room was clean and comfortable bed. They had a decent breakfast but ran out of eggs and took awhile for them to replenish, otherwise was good. Breakfast area... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Thank you for staying with us on your recent stay. I am happy you enjoyed your time with us. We stand by our product which is a wonderful hotel with excellent staff. We strive for the best stay each and every time and when that doesn’t happen we make it right that is our commitment to our customers. I apologize... More 

Chesterfield
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a visit to VMI with our son. We were scheduled to stay at the "other" Best Western in Lexington but that had more of a motel feel vs. hotel. The person on duty that night let us view several rooms before we committed to the change. The hotel had some renovations in the halls but the hotel was... More 

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

I am happy that you were able to stay with us on your visit to VMI. If your son goes there please contact me and I can help with all of those hard to get dates. I do apologize for the dust in the hallways with the renovation going on we tried to keep everything clean as possible but there... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My family and I stopped at the Best Western Plus Inn at Hunt Ridge on a road trip. We chose this hotel because it was rated number 2 on TripAdvisor. We checked into room 202 and as soon as we opened the door, I was overwhelmed with an old, musty smell. The room was terribly outdated, and there were crumbs... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed in many motels in the Lexinton VA area, but we'll probably stay at this one the most. Recent renovations mean clean, competent staff and a good buffet breakfast. They have a restaurant which is a plus, but they were short staffed and very slow the night we were there. Food and service were better at breakfast.

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Thank you so much for staying with us on your recent visit to the area. I am so happy you enjoy our new rooms and features. We have also just upgraded our breakfast adding bacon, Greek yogurt, several fresh fruits, fruit salad, flavored syrup and more. I do apologize for the problems with dinner our restaurant is owner separately but... More 

Oakhurst, California
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was just looking for a night to relax while on vacation. Nice to have a real restaurant attached. Another plus to have a staff with a sense of humor and friendliness. Entering, you find mini rubber ducks on the desk, and in your room. There are posted photos of guests with their mini-ducks taken around the world. And you are... More 

Was this review helpful? Yes
HuntRidgePlus, General Manager at BEST WESTERN PLUS Inn at Hunt Ridge, responded to this review

Thank you so much for your kind words, hearing such great feedback is a true reward to us. We strive to make sure each and every guest feels at home while with us, treating each and every guest like family. Guests love our ducks and it is so much fun to see all the places they go. If I can... More 

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