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Holiday Inn Express Lexington

2.5 of 5 880 North Lee Highway, PO Box 37, Lexington, VA 24450
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Holiday Inn Express Lexington
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Holiday Inn Express Lexington
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151 reviews from our community

Traveler rating
    48
    54
    27
    9
    13
See reviews for
61
38
9
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Ewing, New Jersey
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So when I was going to book this hotel, I started my search in Lexington, Va, but somehow while jumping between multiple browser tabs I ended up accidentally booking a room at the Holiday Inn Express in Lexington, KENTUCKY and did not realize it until I showed up to check in on the 4th of July. And as I discovered... More 

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear ErikaS40, Thank you for taking the time to share your experience with us. It is more common than you think for reservations to be confused between the many "Lexingtons" in our country. I am glad that our front desk team was able to respond quickly to your challenging situation and relieve some of the stress you were experiencing. We... More 

Virginia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I checked in and took one look at my room and checked out. Yuk! The elevator up to my room had dirt and dust bunnies. The room had some trim loose around one fixture. The furniture was old and dated. All of it had dings or marks or scratches. It was old and not up to date. The headboards were... More 

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear Vatravler20, Thank you for taking the time to post your experience despite not staying the night with us. I sincerely agree that our property is in need of updating and plans are under way to accomplish this in 2015. I am sorry that you have yet to find a property in our city that meets your lodging expectations. It... More 

Grayson, Kentucky
Top Contributor
91 reviews 91 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 21, 2014

I'm impressed with the service and staff. They have gone out their way to be helpful and see that I was well taken care of. Stayed in one of the suites, it was clean and comfortable with a fast WiFi. Breakfast was good with hot food and good choices. Glad I stopped here.

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear kevprichard, Thank you for sharing your nice comments. It sounds as if we provided everything you were looking for in a hotel. We're gald you stopped here as well. Thank you for your business. We hope to get the opportunity to serve you again in the future. If there is anything I can do for you prior to a... More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 6, 2014

The hotel didn't have that freshly updated looked nor did the room. It was clean but didn't have that "fresh, clean feeling". It was really dated. Personally, it just felt less than fresh but after thoroughly checking the bed & room, we stayed because we had been driving for 12 hours. The upside was that the staff was very friendly... More 

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear JeriWinstead, Thank you for your honest comments. I am sorry that you were disappointed. My honest response is that yes, we do need updating. We should be starting our renovation this winter. We look forward to adding the new design elements that Holiday Inn Express has been developing. We are excited that we will be able to offer an... More 

Richmond, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 1, 2014

Wife and I took a fall overnight trip to the Blue Ridge Mountains to explore and see the fall leaves. Stayed here and found the place clean, bed comfy, and breakfast filling. We had stopped at a State of VA rest area and had picked up some guide/info pamphlets and used a coupon for a cheaper stay. All in all... More 

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear curtreich, Thank you for posting a review following your stay. We are glad you could get away for a weekend to enjoy our area's beautiful scenery. I am glad that our property fit the bill for your getaway as well. We hope to get the opportunity to serve you next time you take a getaway to our area. Tom... More 

Port Townsend, Washington, United States
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 26, 2014

Good service, clean room and clean laundry room, too, Basic self-serve breakfast, and that’s OK. Nearby to restaurants and we arrived in town late, so that was handy. We learned that if there is a big function at nearby VMI the hotel can fill up, so the good advice is, plan ahead.

Was this review helpful? Yes
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear GoinThere77, Thank you for taking the time to post your comments. We are glad that you were pleased with the service, cleanliness, and convenience of our property. The advice you offer about planning ahead is great as our area has many events that fill up all the hotel rooms in Lexington. We hope to get the opportunity to serve... More 

Harpenden, UK
Top Contributor
187 reviews 187 reviews
174 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed September 30, 2014

This is a really nice hotel, though I didn't have a good start at the front desk. Told that I had no reservation, I produced my confirmation. "You do have a reservation," she told me, "At the HIE in Lexington, Nebraska." Apparently, it happens quite a lot. But she found us a good large room looking out over lawns and... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

Wonderful stay at this hotel. Thanks to front desk person Shavon, when an online booker messed up our booking and all the rooms in town were full, she somehow made a special arrangement to accommodate us. She was very friendly, professional, concerned for our needs and worked everything out. We were so thankful and thoroughly enjoyed our stay. The other... More 

Was this review helpful? Yes 1
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Thank you for taking time to share your experience. Thanks for recognizing Shavon's hospitality. She is a great asset to our team. We recognized her as well at a whole team meeting as an example of turning a guests difficult experience into a positive one. We hope you will stay with us again in the future. If I can help... More 

Top Contributor
82 reviews 82 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 26, 2014 via mobile

as usual the holiday inn express at Lexington did not disappoint the staff are helpful and polite, the hotel fresh and the room,(we had a king non smoking) nicely cleaned and comfortable. We have noticed lately that there are no windows to open which can make the rooms stuffy if like us you don't like a/c. Always a pleasure to... More 

Was this review helpful? Yes 1
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Thank you for taking the time to post a review. We are glad that your stay met your expectations. As a helpful hint for you and other guests that prefer some outside air, our suites do have a vent that allows this. Thank you for your business, we hope to see you again. Tom Osella, General Manager 540-463-7351 More 

Scotland
Top Contributor
62 reviews 62 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 24, 2014

Only stayed for one night. Check-in and check-out were both easy and friendly. The room was comfortable, clean and generally quiet. The free breakfast was fine. Nothing stunning but there was a good selection of pastries and bread. Hot selection wasn't bad. Coffee wasn't stunning but better than some up market hotels. Saves time looking for a place to eat... More 

Was this review helpful? Yes 2
Tom O, General Manager at Holiday Inn Express Lexington, responded to this review

Dear Glen&Isobel, Thank you for your nice comments. I am glad you were pleased with the efficiency of checking in and out as well as the breakfast. We just rolled out a new bolder coffee selection this month. I hope it is more to your liking. Tom Osella, General Manager More 

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Additional Information about Holiday Inn Express Lexington

Address: 880 North Lee Highway, PO Box 37, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lexington 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Lexington Hotel Lexington
Holiday Inn Lexington
Hotel Style:
#4 Business Hotel in Lexington

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