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BEST WESTERN Lexington Inn

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850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
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BEST WESTERN Lexington Inn
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (59)
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There are newer reviews for BEST WESTERN Lexington Inn
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Level Contributor
1 review
5 of 5 stars Reviewed January 12, 2015

In my many years traveling I have had the same problem, unfortunately. My Problem is being in a wheelchair, I need accessible rooms for me. Most hotels don't know the definition of ACCESSIBLE. Even Hotels such as the Trump Hotel in Atlantic City do not know the meaning of Accessible. Most think that wider doors means accessible. Your hotel is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks so much for your comments. I'm pleased to see we are doing a good job of accommodating your needs but I want to a better job than anyone else, so I am going to visit the property myself and work with the manager and maintenance staff to add more grab bars for your convenience. If you have any suggestions... More 

1 review
4 of 5 stars Reviewed January 6, 2015

Room and bath clean. Bath very spacious. Good, free continental breakfast. Hostess kept everything clean and we'll stocked. Included sausage, eggs (might have been powdered),waffles as well as the other usual items. Close to I-81 and cheaper than the other hotels in this area.

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, Thomas Newberry CHA, General Manager Best Western Lexington Inn. We are very pleased you found out Hotel clean, spacious, and had a great stay. We do have one of the areas best Hot Breakfast. As you can tell our Breakfast and lobby were just remodeled and look great. Thank you for being... More 

new york
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 2, 2015

The Best Western Lexington Inn was exactly what I hope to find when looking for an overnight stay close to a highway when I am just passing through the area. The motel although an older 2 level establishment, with exterior accessible rooms and balconies, has been upgraded and was very clean, the room was full of available outlets to recharge... More 

Review collected in partnership with Best Western

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bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, Thomas Newberry CHA, General Manager Best Western Lexington Inn. Thank you for being our Guest at the Best Western Lexington Inn. We are very proud that you find us a great value, clean and a great value, And close to all area attractions, and the Interstate I-81 / I-64. The Applebee’s next... More 

Bellows Falls, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

Staff were OK. Not overly friendly. Room had only one bar of soap and one combo shampoo/conditioner. WiFi worked on iPad but would not stay connected on laptop. Had to unplug refrigerator because it was noisy. At least it was clean and in a good area.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, Thomas Newberry CHA, General Manager Best Western Lexington Inn. Thank you for being our Guest at the Best Western Lexington Inn. I am glad you found everything clean. I have checked our Wi-Fi and it is working great We take great pride in offering our guest great accommodations and clean room at... More 

Charleston, United States
1 review
5 of 5 stars Reviewed December 27, 2014

I would recommend staying at the Best Western in Lexington, Va. anytime. I is very nice and the staff is very accomodating and convienent to resturants. I stay here every Christmas and always look forward to it each year.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for visiting us over Christmas. I assume you have family in the area. I once saw a billboard for a hotel that said..."You have to visit family over the Holidays, but you don't have to stay with them." I always think of that during this time of year. Whatever your reason was for being in Lexington, I'm glad you... More 

Alpharetta, United States
1 review
5 of 5 stars Reviewed December 22, 2014

Great hotel. It was our first hotel stay with our dog. The accommodations were excellent for the price, which allowed us to have two adjoining rooms--one for my husband and I and one for our two kids. Very comfortable! Very convenient! Close to the major roads and Applebees, so we could eat in.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

So as I'm reading your review and I read where you got two rooms, one for you and your husband and one for.....I'm expecting it to say for the dog. I'm thinking, man, that dog is living the good life! But I guess the kids might deserve their own room as well. So who did the dog get to bunk... More 

Central NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

Other than the GPS sent us in the wrong direction off the highway everything about our short stay was very good. Room was very clean, quiet and easy to control the tempertature. Internet speed was very good and the breaskfast covered all of our needs.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

I'm sorry you had difficulty with the GPS routing. That is an issue we haven't heard about from previous guests. I'll have to pull mine out of the glove box and give the address a quick check. Thanks for your pleasant comments and I do hope you will visit us again. Lexington is a great small, yet very historical town.... More 

Meadows Of Dan
Level Contributor
122 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed December 14, 2014

Excellent Best Western at its absolute best. Check in and check out was quick and efficient. Very nice and efficient staff. Good rates and a good location. Clean being my big deal; my room was super clean, clean sheets and towels, bathroom was super clean also. My bed was very comfortable, slept good. This Best Western would be the first... More 

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for the wonderful comments. I'm glad we meet the mark on all of your expectations. You mentioned the things we strive for daily and take pride in accomplishing. Those being a clean and comfortable room and a helpful staff. I do hope you visit us again when in the area. Thanks again for being our guest. Gary Purvis VP... More 

Denver
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 9, 2014

This is the average of what I would expect from a mid-level chain hotel. The only problems I encountered were not with the hotel itself, but with Best Western's reservation system prior to arriving. The rooms were clean and comfortable and service was good. It is an older hotel with exterior entrances, so it tended to be a little louder... More 

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for sharing your comments. I appreciate your comments and honesty. I'm sorry for the noise outside your room from the nearby trucks. I'm sorry you had a difficult time with the central reservation system. If I can help with any questions or future reservations, please contact me at cia@rbnet.com or 540-992-4077 Thanks! Gary Purvis VP of Operations Dominion Lodging,... More 

south carolina
1 review
5 of 5 stars Reviewed December 5, 2014

This motel was an extremely good value. The room was very clean and the bed was comfortable. We were on the 2nd floor which was very quiet. The rooms open outside, but the walkways are covered and carpeted. There is no elevator, however. The motel is very close to restaurants and the interstates. The breakfast was well organized and surroundings... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for your review. I'm pleased you enjoyed your stay. We are a limited service brand, however we pride ourselves in offering our guests a clean and comfortable room with excellent customer service from our staff. I hope you will visit us again. If I can assist with future reservations, please feel free to contact me at cia@rbnet.com or 540-992-4077.... More 

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