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BEST WESTERN Lexington Inn

850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
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BEST WESTERN Lexington Inn
Ranked #8 of 17 hotels in Lexington
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57 reviews from our community

    Trip type
Traveler rating
    18
    17
    11
    6
    5
Date Rating
Allentown, New Jersey
1 review
5 of 5 stars Reviewed February 9, 2013

I stayed at this hotel for four nights while on a business trip. The staff was so accommodating... The rooms were always clean and the continental breakfast a great way to start the day. I am headed back to Lexington this week and I will be staying at The Best Western Lexington Inn.

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review
February 11, 2013

Thanks for your kind words and for letting us know your appreciation for the service we offered. We treat each guests as if they were a guest in our own homes and we strive to offer clean and comfortable guest rooms. We look forward to having you return to our hotel on your next visit to Lexington. Sincerely, Gary Purvis... More

Lake Montezuma, Arizona
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 26, 2012

This was an unexpected stop due to inclement weather. We were able to check in earlier than the advertised check in time and the woman at the front desk was very courteous and understanding. The room was clean and warm (it was only 29 degrees outside and storming), and right next door is an Applebee's restaurant. A $5.00 off on... More

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garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review
December 27, 2012

Patricia, Thanks for sharing your comments of your visit to the Best Western Lexington Inn. I am sorry your visit was due to poor weather conditions as the Lexington area has lots of history to offer for our visitors. I am pleased all aspects of your stay were enjoyable including your clean and warm room, location of hotel and Applebee's... More

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2012

I found the hotel perfect for what we wanted. The room was clean and comfortable. The bed excellent and the water in the shower hot. The continental breakfast was good along with a good food selection. The staff was pleasant and helpful. Applebee restaurant is right next door along with shopping establishments. Other hotels are in the immediate area, but... More

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North Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed November 26, 2012

Two adults and one large Golden Retriever recently spent the night here. From the registration with Kara to the checkout with Tasha, we spent the best night in a hotel we have had in a long time. The dsk personnel were courteous and efficient as well as friendly. The room was exceptionaly clean and all appliances worked well. Hot breakfast... More

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garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review
December 19, 2012

Margaret Thanks for sharing your comments of your recent visit to the Comfort Inn. I am pleased your stay was enjoyable. Thanks in advance for recommending our hotel. We look forward to serving you in the future. Sincerely, Gary Purvis VP of Operations Dominion Lodging, Inc. More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2012 via mobile

This hotel was clean but the front desk personnel were on the rude side, they have a hidden safe charge per day you need to request to have removed, and the Wifi signal strength was poor quality. Breakfast was typical continental style although no Belgium waffles.

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See 2 more reviews by BradHD for Lexington
DomSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review
October 4, 2012

We are very sorry our front desk staff did not treat you with the kindest respect. We will certainly look in to doing more training with them on staff service. We do offer safes in the room and there is an additional charge for it. The reason it is automatically added on is because we cannot asked at check in... More

Fredericksburg, Virginia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 4, 2012

It's been a while since I experienced this level of "sub-prime" organization in a motel with excellent location. Near the historic district and the VMI campus this hotel must be the last to fill for special events weekends. While check-in and check-out went very smoothly, the rooms are "minimally adequate." While clean, there could be some extra attention to detail.... More

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See 7 more reviews by Byron H for Lexington
DomSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review
September 10, 2012

I really would like to thank you for this review. You went above and beyond explaining your stay and also gave suggestions that we are taking very seriously. I am disappointed that you felt our hotel was sub-prime. We have taken your suggestions to management and are looking for ways to rework the breakfast and computer area. I am very... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed September 1, 2012

I stayed at this Best Western on my way through Virginia. I was looking for a good value and I sure found it here...Check In was a breeze and the front desk staff was very helpful. I got to my room and everything was spotless. If I am even remotely in the vicinity and need a room again, I will... More

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Manchester
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 29, 2012

We stayed here on a busy Friday evening when it seemed the whole of the horse world had descended on Lexington for some event or other. Many surrounding hotels were charging astronomical prices for what rooms they had left, but here at the Best Western Lexington Inn we were even allowed to use a coupon for one of their few... More

Was this review helpful? Yes 2
Trenton, Michigan
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 21, 2012

We found this Best Western in a rest stop coupon travel book. We called that night on the road (which you have to do when using the coupon book) and got a room. With the coupon the rate was $65 + tax. The room was clean and had no bed bugs, but it did have a few flies, a spider... More

Was this review helpful? Yes 1
DomSales, Director of Sales at BEST WESTERN Lexington Inn, responded to this review
July 23, 2012

I would like to first personally thank you for your review. We do appreciate the feedback we receive. We are happy to hear you found our hotel through one of the coupon books. We are very sorry you didn’t have a bug free room. We do try our hardest to keep unwanted pest out by have a pest control company... More

Lexington, Virginia
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 1, 2012

We are actually still currently staying in this property due to a very violent storm on June 29th that caused millions to lose power. We packed up our doggie and I reserved a room online very early the morning following the storm. We stopped by to make sure the reservation went through because the hotels phone lines were down. Tasha... More

Was this review helpful? Yes 2
See 11 more reviews by holleyb3 for Lexington
Management response:
July 5, 2012

Thank you so much for your review. We are excited we could help you in a time of need. It is not to offten we get to help our fellow neighbors but we are here if they need anything. We are glad you have enjoyed all the different admenities we have to offer including our workout room. We hope you... More

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Additional Information about BEST WESTERN Lexington Inn

Also Known As:
Best Western Lexington Hotel Lexington
Best Western Lexington
Lexington Best Western
Address: 850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
Phone Number:
Region: United States > Virginia > Lexington
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #8 of 17 hotels in Lexington
Price Range: $
Official Description (provided by the hotel):
Go back in time to the civil war era while staying at this new and unique Virginia hotel! The Best Western Lexington Inn is a great setting for vacationers and those traveling on business. Full-service accommodations are provided at a great value. All guest rooms are clean, spacious, up-to-date and equipped with free high-speed Internet access. Other amenities include an on-site exercise center, continental breakfast and a business center. ... more   less 
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BEST WESTERN Lexington Inn
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