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BEST WESTERN Lexington Inn

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850 N Lee Hwy, 11N at I-64, Lexington, VA 24450
Best prices for: 1 room 1 guest
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BEST WESTERN Lexington Inn
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BEST WESTERN Lexington Inn
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196 reviews from our community

Traveler rating
    67
    70
    40
    10
    9
See reviews for
66
60
18
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (52)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (31)
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There are newer reviews for BEST WESTERN Lexington Inn
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Glenmoore PA, United States
1 review
4 of 5 stars Reviewed April 20, 2015

This is a great option if you are staying in the Lexington area and do not want to be close to the downtown. Our GPS does not get us to the hotel in an efficient manner so that is always an issue but other than that it is easy to find once you are off of the highway. We like... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your trip to Lexington, and any future visits to Lexington, VHI, W&L University, and the Virginia Horse Canter I agree that once you have arrived you will like our super staff and clean rooms Hope you enjoyed our new Breakfast Bar.... More 

Harrisonburg, VA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

Check-in was fast. Staff very helpful and friendly. They were kind enough to allow late check out since our daughter was a flower girl in a wedding and didn't need to be at the location until later in the afternoon. Room was clean. Only issues were the floor in room 122 was damp between the air conditioner in the wall... More 

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your trip to Lexington, and any future visits to Lexington, VHI, W&L University, and the Virginia Horse Canter I am very happy you felt our room were very clean and out staff were Great.agree that once you have arrived you will... More 

Kenilworth, New Jersey
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 10, 2015

Stayed here for one night while on our way to Tennessee. Came to the hotel late (1130pm) and needed to crash for the night on our way to our destination. It was clean and comfortable and my daughter loved the duck. Also I thought the towels were great, very plush. The complimentary breakfast was also very nice with many options.... More 

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your trip to Lexington, and any future visits to Lexington, VHI, W&L University, and the Virginia Horse Canter I am very happy you felt our room were very clean and out staff were great. You only stayed one night but, maybe... More 

Winchester, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 6, 2015

The maid went through my luggage and took a blouse, eyeliner and makeup brush. The manager accused me of misplacing them. If you do stay here I suggest locking up your belongings or keeping them in your car.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your trip to Lexington, I am very sorry you felt that one of my employees took a blouse and make up pen out of you suite case. I am the employee you spoke to when checking out and demanded that someone... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 2, 2015

We stayed two nights so we could visit friends and take in some historical sites. The Rooms were well kept. We had refrigerator as requested. Wifi we did not use as we used data plan. Faster!! Continental breakfast was limited but that could be because of the construction workers that were staying there as well and of course were up... More 

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your Vacation trip, and I hope you enjoyed our new Breakfast Bar.We are very well located to I-81, andI-64 and a easy access to both highways We offer great rooms, clean rooms, and service.We hope to see you on your next... More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 30, 2015

Service at the desk was very friendly, albeit a little slow (especially since I was the only one there). But when I got to my room I was really disappointed. Linens were way past the use-by date, a filthy rubber duck sat next to a sign on the sink counter. Thermostat blew irregularly all night. The only redeeming thing I... More 

Was this review helpful? Yes
bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Best Western Lexington, General Manager at Best Western Lexington Inn We are very happy you stayed with us during your trip, and I hope your pet enjoyed himself as well. This hotel has been under a remodel for over a year and hope to finish soon. It is concerning that you felt our Linens were out of date! We use... More 

Harrisonburg, Virginia
Top Contributor
72 reviews 72 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 23, 2015

Unfortunately my granddaughter and I were caught in Lexington during the snowstorm on Saturday. I was pleased that I was able to get to the hotel about 1pm and they had an available room (+). Check-in was quick and efficient as I had called a few minutes before we left the tennis tournament at W & L (+) the clerk... More 

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bwlexingtoninn, General Manager at BEST WESTERN Lexington Inn, responded to this review

Bwlexingtoninn, General Manager at the BEST WESTERN Lexington Inn, Thomas Newberry CHA, General Manager, at Best Western Lexington Inn Thanks for your review and being our guest during the big snow storm of 2015. We are grateful you made it home to Harrisonburg. We do have many snow shovels and they must have been in use by our hotel staff... More 

West Yorkshire
Top Contributor
70 reviews 70 reviews
33 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 5, 2015

On arrival the lady on the desk was not very helpful and forthcoming with information. Our room was clean and tidy, although only one blanket was provided and we were very cold the first night. We tried to get extra blankets but were not successful. We ended up covering the bed with jumpers and coats for more warmth.We did manage... More 

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garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for your review, I'm sorry it sounds as though you really didn't enjoy your stay with us. Our bedding is like most other hotel chains, no more heavy blankets or bed spreads. I'm glad you asked for and received extra covers for the second night. The outside corridor builds can be a challenge. Guests either love them or hate... More 

1 review
3 of 5 stars Reviewed January 26, 2015

It was an average stay for 1 night in Lexington. Stayed because the price was reasonable. Was fine for one night. I was disappointed when the room was supposed to have a refrigerator and did not. Other than that I didn't really have any problems. The bed was standard for a hotel, pretty firm. Wish there were more blankets or... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Average Stay....OUCH! That's OK. We'll build on it and do better next time. I agree with the comforter remark. Unfortunately all of the hotel chains have changed the rules and no longer allow them. They like the fresh look of triple sheeting and duvets. I'm sure in a few more years the comforters will be back. If you visit us... More 

essex, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

This is a perfect layover for my trip to south carolina. Unfortunate that this site requires that I type a minimum of 200 characters so I will keep typing nonsense with hopes that they will read this a relive the requirement as there is nothing more I wish to add to the survey.

Review collected in partnership with Best Western

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN Lexington Inn, responded to this review

Thanks for being short and to the point. You could go on about our great location, or friendly staff, or yummy breakfast, or clean rooms, or great value, or.........Oh, wait.....you kind of did say that. Seriously, I'm glad you enjoyed your stay and hope you will visit us again soon. Thanks for your comments. Gary Purvis VP of Operations Dominion... More 

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