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Country Inn & Suites By Carlson, Lexington

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875 North Lee Highway, Lexington, VA 24450
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Country Inn & Suites By Carlson, Lexington
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Country Inn & Suites By Carlson, Lexington
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144 reviews from our community

Traveler rating
    33
    56
    31
    14
    10
See reviews for
56
30
12
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (25)
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There are newer reviews for Country Inn & Suites By Carlson, Lexington
See the most recent reviews
charleston,WV
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2012

My wife and I have stayed here many times when visiting Lexington. Suites are fine, the place is very clean and breakfasts are good. The staff is polite and helpful as well.One of the best family resturants i have ever ate in is just across the road...the Redwood Resturant. home cookin' and great desserts This Country Inn is.just a good... More 

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Trinity, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 13, 2012

Stayed at the Country Inn and felt the room was a bit outdated. The price I was quoted online was $30.00 less than the actual price that I paid. I told the person at the front desk, and she only told me the price that they had, and did not know why it was lower online. The room was clean,... More 

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Waco, Texas, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 28, 2012 via mobile

The one bedroom king suite was perfect fit for family with kids. We were able to put our light sleeper 1 yr old in a pack-n-play in the living area and have door to bedroom shut. Having separate rooms is definitely a must for us.

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Senior Contributor
22 reviews 22 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 15, 2012

We stayed here when we came for a friend's wedding. She had blocked off rooms here at a reduced price for wedding guests. Our small refrigerator in our room did not work and it took until the next day to get it replaced. The rooms were smaller than expected. The pool had way too much chlorine in it. The hot... More 

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Westchester
Top Contributor
88 reviews 88 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 10, 2012

Was here for 4 ngihts due to Nationals Pony Club - I came in a day early and I was accomodated. My daughter and I had a room on the 4th floor, moved our stuff in took showers and then realized the refrigerator was not working, the Front Desk moved us to another room, as it was late and maintenance... More 

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Greensboro, NC
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 10, 2012

Had several problems on our three night stay: cable out two separate times; lobby, outside & breakfast area look new but hallway and room looked and smelled old/musty; carpet and comforter in room not clean; upon arrival had to request shower curtain be changed as it was quite mildewed, have never had to do this at any other hotel; also... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 9, 2012

We have had good experiences with this chain previously but were disappointed this time. Our room had very small bugs on the sheets, we had not unpacked yet and front desk person was able to move us to another room. He came and looked at the bugs and claimed they were not bedbugs but I was not convinced. The second... More 

Was this review helpful? Yes 1
Management response:

Thank you for your post. I apologize for the difficulties you experienced during your stay with us. The small bugs you reported were not bed bugs and we have had no bedbugs at our location during my employment with the hotel. The black out curtains are located closest to the window with pull rods hanging behind the sheers. The drapes... More 

Cleveland
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 24, 2012

Needed a place to stay enroute from NC to OH. Booked 2 rooms for family here. Both rooms smelled musty. Both rooms had duvet covers that were clearly soiled! Yuck. Need I say more? Look for place with clean beds for each guest! However, two other alternatives were booked up already. If you plan to stop over, book early and... More 

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Management response:

I apologize for the less than satisfactory conditions you encountered in your rooms. We are working to improve our operations and your feed back is greatly appreciated. More 

Atlanta, Georgia, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2012

We stayed here for a night during a road trip and used a coupon from the visitor center coupon booklet ($75/night in June). The room was clean and the beds were comfortable with down filled comforters. The staff was very friendly and helpful. The guy at check in recommended a local pizza place that delivered, and he gave us a... More 

Was this review helpful? Yes 1
Management response:

Thank you for your positive review. We will continue to work hard to provide our guets with the quality of service and facilities that exceed xpectations. More 

2 reviews
1 of 5 stars Reviewed June 14, 2012

We found bed bugs in the first room and stink bugs in the second. We will not be returning.

Was this review helpful? Yes
Management response:

I apologize for the problem you experienced during you recent stay with us. Please get in touch with me at the hotel so that we can discuss the issue, as it was not reported to the staff or myself prior to your posting. Thank you very much; Charles Haywood General Manager More 

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