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Country Inn & Suites By Carlson, Lexington

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875 North Lee Highway, Lexington, VA 24450
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Best prices for: 1 room 1 guest
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Country Inn & Suites By Carlson, Lexington
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171 Reviews from our TripAdvisor Community

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Traveler rating
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    62
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (33)
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Concord, North Carolina
1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

First stay at a Country Inn and hope this isn't typical. Mold in bathroom tile floor, stained carpets, strong musty smell in hallways and rooms, and broken light in bathroom (was fixed). All of the hotel's carpets smelled like they had gotten wet and never fully dried out. Rates are very high given the low quality.

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. More 

2 of 5 stars Reviewed 2 weeks ago

we should have stayed at the Country Inn & Suites By Carlson in Winchester. That one is much better. I saw mold in the bathroom and the place had a musty smell even after the air was turned on. I looked at the mini-fridge and would not use it. Lucily we were only there one night.

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future when conducting another renovation. More 

Travelers are raving about these Lexington hotels

Level Contributor
121 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My DH was teaching a summer course at Washington and Lee University. We went to a dumpy Comfort Inn in Ravine Va and had to find another place to stay. I have to say that even though the Comfort Inn was smelly their staff was friendly. The Country Inn and Suites was clean and the room comfortable but the staff... More 

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I will discuss the situation regarding the front desk staff with them directly. Thank you for bringing that to my attention. More 

Fairfax, VA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was an adequate place to stay. Reasonably clean. Breakfast ok. A Sweet Frog/7-11 is next door and a DQ is across the street. The beds were better than some similar hotels that I have visited. The only negative was that the indoor pool was really dark and cloudy. The kids did not want to even try it.

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We look forward to seeing you again in the future! More 

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