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All 17 Lexington hotels

Country Inn & Suites By Carlson, Lexington

2.0 of 5 Hotel   |   875 North Lee Highway, Lexington, VA 24450
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Ranked #10 of 17 Hotels in Lexington
A recent review
5 of 5 stars reviewed 1 week ago
278luannem Valley Stream, New York
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116 reviews from our community

Traveler rating
    29
    42
    25
    12
    8
See reviews for
42
23
12
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Disappointed would not stay again. Staff very nice but they can't fix old, dirty, stained hotel that desperately needs updating. Pool dirty, cable went out first then Internet. Front desk said they have problem with comcast and blamed them, said it's been going on a long time. Which sounds like the hotel has a problem they need to resolve and... More

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take the time to listen to your constructive comments so we can continually improve our services. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Valley Stream, New York
1 review
5 of 5 stars Reviewed 1 week ago

I was very happy with this hotel. New to the area my son is a Rat at VMI and this was the New Market weekend. When we took my son back to the hotel to sleep he told us he believed he had the rat plague...Pink Eye. My husband and I went back down to the desk after dropping my... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to Lexington as well as New Market. We look forward to seeing you again in the future! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, good breakfast options. Hotel was clean and staff were very friendly. We had stayed at a different Virginia hotel the night before and this hotel far exceeded our expectations for the same price paid.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit and we look forward to your next stay! More

Chattanooga, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 2 weeks ago

Don't come here and expect to have a pool that looks anything like the pictures. The pool was green and foamy...couldn't see the bottom of the pool. My children were devastated as this was what they had been looking forward to. Night staff not friendly, rooms not cleaned well. Not a typical Country Inn and Suites experience.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements. More

1 review
3 of 5 stars Reviewed 2 weeks ago

Furniture and overall style outdated, stains on carpet and ceiling. Had breakfast plates in my room for 3 consecutive days, which were not picked up by maids, and after complaining, no change. Pool water did not look inviting at all, so I didn't use it. Internet was out for one whole night, only 1 employee who did not know how... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. More

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed one night and found the check in process very quick. The registration clerk gave us directions to downtown and several recommendations for dinner. The bed was very comfortable. Breakfast was excellent with eggs and hot waffles.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We look forward to seeing you again in the future! More

Hagerstown, Maryland
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

the hotel is good for what you get. they do have a good breakfast and beds were comfy. you could hear the traffic but was not a big deal since I live in town on a main road. The elevator was a little scary so I took the steps instead.

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We take the time to listen to your constructive comments so we can continually improve our services. We look forward to seeing you again in the future! More

Chesapeake, United States
Senior Reviewer
6 reviews 6 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Already posted detailed review at Hotels dot com. To summarize: --Hotel-- Clean, slightly sparse rooms. Bathroom very clean. Decent wireless with no device limit. Breakfast and the little old lady attendant (didn't get name) was great. She was very sweet --Area-- Visited Safari park (little expensive, but do it), Natural Tunnel (recommend), Wax Museum (shuts down in Sep'14), and Stonewall... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We look forward to seeing you again in the future More

Chesapeake VA
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had a great experience staying at Country Inns and Suites. From an easy check in and a spacious room and spotless bathroom. I had a restful night. I was very surprised by the quality of the complimentary breakfast. So many choices. I was a satisfied customer. I will definatly come back.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time in Lexington. We look forward to your next stay! More

Cape Cod, United States
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel is in need of an update. Upon arrival we were given a room on the 4th floor. As soon as you got off the elevator it smelled like smoke in the hallway. Our room had a definite smoke smell. They insisted it wasn't smoke smell as the whole hotel is smoke-free - however, they were accommodating and we were... More

Was this review helpful? Yes
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. More

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Additional Information about Country Inn & Suites By Carlson, Lexington

Address: 875 North Lee Highway, Lexington, VA 24450
Phone Number:
Location: United States > Virginia > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites By Carlson, Lexington 2*
Number of rooms: 65
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Also Known As:
Country Inn And Suites By Carlson, Lexington
Country Inn & Suites By Carlson, Lexington Hotel Lexington
Country Inn Lexington
Lexington Country Inn

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