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Comfort Inn Virginia Horse Center

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62 Comfort Way, Lexington, VA 24450
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Comfort Inn Virginia Horse Center
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Ranked #5 of 16 Hotels in Lexington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Kim G Roanoke Rapids, North Carolina
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112 reviews from our community

Traveler rating
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    21
    4
    8
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45
27
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Roanoke Rapids, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The property and room are clean and well-kept, except that the phone in the room had a thin layer of dust on it. The staff was very friendly and accommodating There is a very small indoor pool that is about the size of a king-sized bed. Coffee is kept in the lobby, but not all night . They do serve... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

We weren't expecting much - just a clean place to stay for one night of a family road trip, but even so we were underwhelmed. Our room was quiet, but that is about the only positive thing I can say. The hallway smelled of cigarette smoke, the room was small and dingy and the television didn't work properly. Both the... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at this hotel, was clean and the rate for the room was good as well. The only thing I did not care for was the front staff did not seem very friendly. They looked tired every time I walked passed

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Memphis, Tennessee
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Found this hotel on internet as we had never been to Lexington before. About 2 miles from VMI and W and L. Good value. Hotel is a little dated. Hot water in shower was barely hot enough. Other than that, Hotel was fine as we were on college visits and it suited our needs.

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

I thank you very much for staying with us at Comfort Inn ,Lexington Va. and for responding to our survey. Our guest responses are how we know what we need to work on to help make you a return happy guest. I hope you young adult does decide to attend one of our fine colleges here in Lexington. Please make... More 

Troy, New York
Top Contributor
104 reviews 104 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not luxurious, but a decent place to spend a night. Bed was comfortable, towels were soft, room was quiet, breakfast was very good. Front desk wasn't particularly friendly, but was professional. Room was a little tired, but decently clean. Might try a different hotel in the area, if we travel through again.

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for responding to our survey. Thank you for staying with us at Comfort Inn Lexington. I am glad you were happy with your stay with us. Please come back to see us again when you are in this area. We look forward to return visitors. That means we did ok with your last stay. Have a blessed day... More 

Floyd, Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 4, 2015

When I entered the lobby of this hotel, the first thing I saw was a sign "pool closed". No, I thought, that was one of the reasons I chose this location! The woman at the desk confirmed that the pool was closed while waiting on a replacement part. She graciously offered to book me at another Lexington hotel, asking for... More 

Was this review helpful? Yes 3
gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you very much for the kind review you gave us . We put our guest comfort and wishes above the money value here. Please come back to see us again and hopefully our pool will be repaired by then. I hope you enjoyed your stay at the hotel we sent you to. Thank you Nellie Benson GM More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

Stopped at this hotel while traveling on business. Nice rooms and quiet. AC and Heat could be upgraded but they are ok. Got my room a little to warm. Beds are pretty comfortable and overall had a good nights rest. I will stop at this hotel again when I'm in the area.

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gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

I am so glad to hear that we were able to offer you refuge from your busy work schedule.Thank you for your positive review and for chosing our hotel.I appreciate your business and trust in us.I look forward to welcoming you back next time you have business in the area. Best Regards Nellie Benson General Manager More 

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Stayed at the Comfort Inn after watching The Citadel defeat VMI Hotel was nice and room was comfortable. Family ate breakfast which was fresh waffles and juice/ Rooms had soft towels and beds with multiple pillows was comfortable. Parking lot is close to the hotel entrance and well lit with lights

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gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you so much for taking the time to fill out such a fantastic review.I have shared your comments with my staff and they join me in thanking you for your kind words.I am so glad we could provide you with pleasant stay while you were at the big football game.We are looking forward to providing you with the same... More 

Lakeland, FL
Top Contributor
55 reviews 55 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 19, 2014

We enjoyed a pleasant night's stay at the Comfort Inn Virginia Horse Center. We enjoyed our free breakfast and chose this hotel because it was pet-friendly. Everything was very clean and conveniently located to downtown attractions. It was directly behind the Country Cookin which we easily walked to for dinner from our hotel. We would definitely stay here again!

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gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for taking the time to review your stay on trip advisor.We appreciate all of your positive comments.I am glad to hear that our staff made your stay a pleasant one. We take pride in catering to our guests' needs the best way we can.If you are traveling to our area soon please dont hesitate to call us at... More 

Columbus, Ohio
Top Contributor
65 reviews 65 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 25, 2014

We selected the hotel based on other reviewers' generally positive reviews. Lexington was a stopover on a trip home so we arrived late in the evening with plans to get a good night's sleep get up in the morning, grab breakfast, and head out. Overall it was a frustrating and disappointing experience. The room design, furniture and decor are outdated... More 

Was this review helpful? Yes 1
gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for taking the time to write such an honest and open review on tripadvisor. I am very concerned with the comments you made with the condition of your room. Our rooms have been recently been rennovated with the new furniture, bedding, microfridges, and flat sreen televisions.Our breakfast is set up per the guidelines of choice hotels. Please accept... More 

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