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Comfort Inn Virginia Horse Center

2.5 of 5
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62 Comfort Way, Lexington, VA 24450
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1 room 1 guest
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Comfort Inn Virginia Horse Center
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My and was teaching a course at W and L and we wanted to visit for two days. Looked this hotel up and it is a winner. Coffee and water offered at all time. The staff was friendly as we checked in. The rooms were clean with comfortable beds. We asked for a roll away and immediately one was brought... More 

Was this review helpful? Yes
Parker, Colorado
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a reservation for 5 nights in a non smoking room. When I go there, they sent me to one of the worst smelling rooms I've ever been in, and there on the table was an ashtray. I called to change rooms, the hotel was basically empty. At first I was told that I could have one, but when... More 

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

I am so sorry about this problem. I have responded to you on email and tried to explain this problem. I also tried to explain when you were here. You made this resv on line and we would have changed your room but as I tried to explain at check in we were full and had nothing to change you... More 

Richmond, Virginia
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Comfort Inn is located directly off the interstate, but it's behind a few building so a bit difficult to spot. The decor is a bit tired and some upgrading is necessary to meet today's standards; lighting is poor and the bathroom is a bit out of date. The breakfast was OK with a wide assortment of typical processed food,... More 

Was this review helpful? Yes
gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for responding to our survey. I am so sorry to hear you were not as pleased with us as we would have liked you to be. We are an older hotel but with choice they make us stay updated all the time. I am glad to hear you noticed that we were clean and had a pleasant staff.... More 

Easley, South Carolina
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here to break up a long roadtrip. This hotel was clean, quiet, comfortable and the personnel were helpful during our short stay. It was a short drive away from downtown Lexington. The breakfast was good, enough to get us started for another day of driving.

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for responding to our survey for our property. Thank you for stopping in even if we were hard to find. I am glad your stay was pleasant and that you enjoyed your breakfast. We do appreciate the comments because we do use them to help train our staff so we won't make the same mistake again. Thank you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was a two queen size ,non smoking room. It was very clean, the staff were very friendly and ready and willing to help. We were welcomed with a tray of cookies at the check in desk. The indoor pool was very enjoyable, clean and well kept.

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for you very nice comments on our property. We do use these comments to show the staff where we need to improve. :Thank you for being a choice privileges member. Please some back to visit us again soon. I hope you have a safe and happy year. Nellie Benson General manager More 

DeLand, Florida
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Friendly people! Our room was clean & appeared to have been recently renovated! Loved the furniture style & it was user friendly. Great restaurant located directly in front of the hotel called, "Country Cookin". Good food & friendly people.

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

I am so glad you had a pleasant stay with us. It helps to know the staff is doing what they have been trained to do. Thank you for being a choice privileges member. Please come back to see us again soon. We love to have returning visitors. I hope you have a safe and happy summer. Thank you again... More 

Salisbury
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Rooms had been updated since we were there in 2013. Very clean. Staff very friendly and accomodating. Stayed here while visiting Natural Bridge and Virginia Safari Park. Continental breakfast is very good. Breakfast area is small. Pool is small but clean. I will stay here each time I am in the Lexington area.

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you so very much for responding to our survey. I do appreciate the high ratings you gave us. This is what we work for to see that you have a pleasant stay with us. Please come back to see us soon . I hope you and your family have a safe and happy summer. When you come to see... More 

Virginia Beach, Virginia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2015

The location of this facility to the Interstate as well as past experience led us to choose this hotel. We arrived late in the evening looking forward to a good night's rest as we had encountered on previous occasions. However, we found the room had a "musty" smell as if there had been water (dampness) in the room. Unfortunately there... More 

Was this review helpful? Yes
gmva428, General Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for taking the time to review your stay with us . We are always glad to welcome return guests. I am sorry you were dissatisfied with the cleanliness of your room. I appreciate your feed back and have discussed this issues with our head housekeeper. We are committed to ensuring we find the reason for the odors and... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015

Stopped here on our way to the beach. This was an unplanned stop.Rooms were clean and comfortable. Staff very friendly. Pool was small but we still got wet and splashed around a bit. Breakfast was good but the eating area was small - bumping into each other. This place is very convenient to the historic sites in Lexington and is... More 

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you very much for taking time from your vacation to answer our survey. Thanks also for all the good comments you gave on our property. We do appreciate these comments since we use them to check our performance as a property. I do hope you had a wonderful vacation at the beach. Please be safe and I hope you... More 

Cary, North Carolina
Level Contributor
10 reviews
4 of 5 stars Reviewed July 5, 2015

I'm giving the hotel a 4 as an average of a 3-star hotel experience (clean room, a little dated, decent but not amazing mattress, decent but not great TV, etc.) and a 5-star staff experience. Three stars isn't meant to be a ding - it is a decent hotel, but not a really nice one. It is new enough and... More 

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you very much for taking time to respond to our survey. Thank you for the kind opinion you gave us. We are not a fancy hotel as you stated but we do try to be helpful and kind to our guests. I am glad you noticed these traits here. Please come back to see us soon. I hope you... More 

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