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Comfort Inn Virginia Horse Center

Certificate of Excellence
2.5 of 5
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62 Comfort Way, Lexington, VA 24450
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Comfort Inn Virginia Horse Center
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Ranked #5 of 16 Hotels in Lexington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
nach09 New York
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117 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived here on a trip from North Carolina returning to New York. Having gotten a late start hitting the road, we needed to get some sleep. we arrived at about 1:00 am with our 14 year old terrier in tow. We were offered a room at a nice discount from the young lady at the front desk without even... More 

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Maryland
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Quite, clean, comfortable and friendly. The desk staff was welcoming. The room was very clean. While the building and fixtures may be a little out of date (no granite in the bathroom although there was in the room) everything worked and was comfortable. There was plenty of hot water (I had been concerned about this reading other reviews). As a... More 

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Lorton, VA
Top Contributor
118 reviews 118 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Comfort inn in Lexington is a very decent what-you-expect-of-it Comfort Inn. It's located is close to everything in Lexington: The VA horse center, I-64 (& I-81), Washington and Lee University and VMI are all within minutes driving. The hotel itself is friendly, and breakfast is well stocked. We were there with a lot of high-schoolers and staff was able... More 

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for taking time to give us a review. We are glad you approved of us and the service we gave you. Please come back to see us again soon. Thank you Nellie Benson Gm. More 

Mountain Park, NC
Top Contributor
61 reviews 61 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pros: staff were polite and efficient; free wifi; clean and quiet room on the third floor Cons: Heat/AC unit is so loud it will wake you through the night turning on and abruptly shutting off. Only solution was to run it on Fan Only all night. Room got a little stuff but I was able to sleep; water temp for... More 

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for giving us a good review about your stay here at Comfort Inn Lexington, VA. I am sorry for the mishaps about you phone and hot water. Our ac units do tend to be loud. Thank you for understanding and being very kind and honest on your review. Please accept my apology and come back to see us... More 

Miami, Florida
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Depending on your expectations....... a good hotel in a rural area. The room was clean, front desk staff is friendly, and the basic "free" breakfast is ok. We did have issues with hot water ( took a bit of time to warm up), tv reception went in and out. If you just need a good nights sleep and a quick... More 

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you very much for sharing your opinion of our property as well as our service. I really wish it could have been better than OK. But this review at least gives us something to improve on. We surely will work on your remarks and hopefully the next time you visit with us we will get an excellent from you.... More 

Roanoke Rapids, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The property and room are clean and well-kept, except that the phone in the room had a thin layer of dust on it. The staff was very friendly and accommodating There is a very small indoor pool that is about the size of a king-sized bed. Coffee is kept in the lobby, but not all night . They do serve... More 

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you very much for taking time to answer our request for your opinion of our hotel. The night light could have been fixed if you had called front desk. I have not noticed that the ceiling in our bathrooms are low. Some of the comments are things we can not change but we do appreciate you bringing them to... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

We weren't expecting much - just a clean place to stay for one night of a family road trip, but even so we were underwhelmed. Our room was quiet, but that is about the only positive thing I can say. The hallway smelled of cigarette smoke, the room was small and dingy and the television didn't work properly. Both the... More 

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for taking time to tell us about your stay here at Comfort Inn Lexington Va. I am sorry we did not please you. Some of the things you did not like there is nothing we can do about, such as size of pool and breakfast bar. You did not say what floor you stayed on but it seems... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

I really enjoyed staying at this hotel, was clean and the rate for the room was good as well. The only thing I did not care for was the front staff did not seem very friendly. They looked tired every time I walked passed

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for your input on your stay here at Comfort Inn Lexington Va. We look forward to hearing your opinion of us. It helps us try to keep our property up to your expectations and if you have a problem we get a chance to work on fixing it before someone else has the same problem and may not... More 

Memphis, Tennessee
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

Found this hotel on internet as we had never been to Lexington before. About 2 miles from VMI and W and L. Good value. Hotel is a little dated. Hot water in shower was barely hot enough. Other than that, Hotel was fine as we were on college visits and it suited our needs.

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gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

I thank you very much for staying with us at Comfort Inn ,Lexington Va. and for responding to our survey. Our guest responses are how we know what we need to work on to help make you a return happy guest. I hope you young adult does decide to attend one of our fine colleges here in Lexington. Please make... More 

Troy, New York
Top Contributor
107 reviews 107 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 6, 2015

Not luxurious, but a decent place to spend a night. Bed was comfortable, towels were soft, room was quiet, breakfast was very good. Front desk wasn't particularly friendly, but was professional. Room was a little tired, but decently clean. Might try a different hotel in the area, if we travel through again.

Was this review helpful? Yes
gmva428, Manager at Comfort Inn Virginia Horse Center, responded to this review

Thank you for responding to our survey. Thank you for staying with us at Comfort Inn Lexington. I am glad you were happy with your stay with us. Please come back to see us again when you are in this area. We look forward to return visitors. That means we did ok with your last stay. Have a blessed day... More 

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