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BEST WESTERN Leesburg Hotel & Conference Center

Certificate of Excellence
2.5 of 5
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726 East Market Street, Leesburg, VA 20176
BEST WESTERN Leesburg Hotel & Conference Center
Best prices for: 1 room 1 guest
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Ranked #3 of 7 Hotels in Leesburg
Certificate of Excellence
A recent review
4 of 5 stars Reviewed May 23, 2014
travel_lovers72 Austin, Texas
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200 reviews from our community

Traveler rating
    84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Leesburg Hotel & Conference Center
See the most recent reviews
Barboursville, United States
1 review
2 of 5 stars Reviewed May 30, 2014

This hotel allows tractor trailer refrigerator trucks to idle engine and compressors during the evening/night hours. Very noisy. Would give it higher rating as staff and breakfast are a notch above. Also, some non-smoking rooms get the drift from the smoking rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

Thank you for your feedback regarding your recent stay. We are glad to hear that you found our staff’s service and complimentary breakfast buffet to be “a notch above”. We would like to apologize for the noise from idling trucks that disrupted your stay. I am happy to share that, as a result of feedback such as yours, that our... More 

Austin, Texas
1 review
4 of 5 stars Reviewed May 23, 2014

My husband and I stayed here for one night in our travels and it was great. The room was clean, breakfast was great and the front desk person was one of the friendliest young ladies we have met. She was very helpful and told us about a great local restaurant to try. If we are back this way we will... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

Thank you for trusting the Best Western Leesburg for your hotel needs while in our area. It was our pleasure to have you as our guests and we are pleased to hear that you enjoyed your stay with us. We genuinely appreciate your comments on the cleanliness of your room, our great complimentary breakfast buffet and our friendly staff. We... More 

Arlington, Virginia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 22, 2014

When we arrived to lobby was full of bikes and their riders - some sort of rally I assumed. Bikes everywhere with a path to the desk and the hallway. After checking in I wanted to store our passports and some extra cash in the room safe. It was locked. I assumed it was a previous guest, but the front... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

Thank you for being our guest and for taking the time to share your experience. We are very glad to hear that you were comfortable during your stay and enjoyed our complimentary breakfast buffet in the morning. It is important to us to get our guests’ days started off great! Please accept our apologies for the inconvenience you experienced as... More 

NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 22, 2014

Power outage, broken coffee maker, rude check-in person. Accommodations were average but $$$. I have stayed at other Best Westerns that were less $$$, with nicer staff and nicer in general. I am a loyal Best Western customer and was very disappointed with this stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

It’s never easy to hear that we are just “average” as our goal is to consistently not only meet but to exceed guest expectations. Please accept our sincere apologies for the disappointments that occurred during your stay. We have taken your comments to heart and we sincerely hope that you will consider staying with us again the next time you... More 

National Park, New Jersey
Top Contributor
228 reviews 228 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed May 4, 2014

MY wife & I stayed at the Best Western Leesburg, Va for a weekend get away. It was a terrific hotel. The staff was very friendly & knowable about the area. We had an easy check in. The room was clean. The beds were comfortable. The room had a nice size bathroom. A very good tv with lots of channels.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

We are honored that you chose our hotel for your weekend getaway and we are thrilled that you enjoyed your stay. We truly appreciate your comments on our friendly staff and our clean, comfortable rooms. It is great to hear that you enjoyed your breakfast in the morning – we get lots of great compliments from our guests about the... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

The staff are incompetent and no help whatsoever! On top of that I discovered several days into my week long stay that my room was infected with bed bugs.....resulting in horrible rash like bites all over my arms and several on my chin/neck as well. Also the housekeeper assigned to my room kept moving my personal items, things I know... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. We apologize that our staff did not effectively communicate how seriously we take any report of a potential pest issue in a guest room – particularly bed bugs. We have a professional pest extermination company that comes to the hotel on a... More 

PARRISH, United States
1 review
5 of 5 stars Reviewed April 1, 2014

Our experience at the Leesburg Best Weestern Hotel was excellent, the only negative time was when an alarm was going off in the middle of the night during a couple days of our stay. Other than that everything was fine and we would stay here again.. Also the breakfast was actually a REAL breakfast and not just a prepackaged danish... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

On behalf of the entire Leesburg Best Western team, thank you for being our guest and for taking the time to share your experience with other travelers. It is such a pleasure to read that your stay was "excellent" and we are thrilled to hear you enjoyed our complimentary full breakfast buffet. It is so important to us to start... More 

Harrisonburg, Virginia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2014

accurate reservations, polite friendly staff, they were very nice when we called enroute to get help to find it.. Hotel was clean. We came in late and left before 7AM. I could have used the coffee maker in the room but would have Loved it if I could have grabbed a big "to go" cup of coffee as I left... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

On behalf of our entire team, thank you for taking the time to provide us with feedback on your (albeit short) stay with us. I am pleased to read your comments on our friendly, efficient staff and cleanliness of the hotel. Your feedback is very important to us and we will utilize it as we continuously work to improve our... More 

Stafford, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

Have stayed 3 times at this hotel and it has always been an enjoyable stay. The conference room is perfect for us scrapbookers. The staff has always been friendly and helped us out when needed. The breakfasts were always hot offered different choices. There was always coffee in the lobby to keep us awake.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

Thank you for this very kind 5-star review! It was such a pleasure to have you with us again. I have shared your compliments with the staff and they join me in thanking you for them. We look forward to welcoming you back to the Leesburg Best Western on your next Scrapbooking retreat or anytime your travels bring you to... More 

Maryland
Top Contributor
50 reviews 50 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 12, 2014

Stayed here the weekend of March 7-9, 2014 for a Weekend Memories Scrapbooking Event. With my sister, mom, & daughter. From the moment of arrival until we departed everything was great. Check in was very friendly & efficient. Our room was very nice & clean. Had frig & micro which we used. Bathroom was extremely clean...Only CON here was there... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review

Thank you so much for being our guest and for taking the time to write a detailed review of your stay! We truly value such feedback as it allows us to see how we are doing from the perspective of our guests. We have high standards for product, service, and cleanliness and it is very gratifying to hear that we... More 

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