Booked two rooms for one night. Hotel smells of cigarette smoke upon entering and throughout the hotel. Our non-smoking rooms were directly across from smoking rooms so was hard to escape the smell. Both rooms had visible mold and mildew on the outside wall from an apparent leak. Drywall was pulling away from the window and was black with mold... more

we had a great stay at this hotel. it is very clean and the staff attended to every my every need. the breakfast was phenominal!!! we were there to visit family and this hotel is our home away from home. we will definitely be back!! more

I had a wonderful experience at this hotel. I travel for business, and spend about 5 nights a week in hotels, and this facility was one of the most exceptional. The staff was very polite and helpful. more

I stayed at this hotel while traveling in business and found it to be very nice. Rooms were clean, staff was helpful and pleasant and the breakfast was very good. I will definitely stay there if I am back in the area. more

Stayed in the HI Express Kilmarnock for an overnight. This HI Express went the extra step in presenting me w/a bag of snacks upon arrival. Not sure if that is because I'm a member of the Priority Club or not but it was a pleasant surprise. No other HI Express did this and it made me feel special. Check in... more

I stayed here last week while visiting a friend in Kilmarnock. I had stayed here once last year and found it to be clean, quiet and the staff to be helpful and friendly. This had not changed at all. This time I tried the free breakfast and it was pretty good, even having warm biscuits, little omelets, and sausage(?) gravy.... more

Recently I had the opportunity to stay at the Holiday Inn Express in Kilmarnock. Not only was the staff friendly and accomodating but the hotel was extremely clean, and the breakfast was very good. We left feeling that it was an excellent value for the price we paid. more

Hotel is a two-story HI Express, built in 2001. The big plus is the staff: this is a friendly hotel with a staff that likes to please. Rooms are average. We booked late and rare for us we had to stay in two smoking rooms; despite allergies, the rooms were nice and got the job done. This property is well-maintained.... more

I recently booked a stay at the Holiday Inn Express in Kilmarnock based on Trip Advisor reviews. What a disappointment. The room I was given was dirty, the bathroom wasn't very clean, there were plastic bottle caps on the floor, it smelled of smoke and the TV had something smeared all over the screen. Sarah, the manager on duty did... more