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Quality Inn at Fort Lee

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4911 Oaklawn Boulevard, Hopewell, VA 23860
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1 room 1 adult
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Quality Inn at Fort Lee
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49 Reviews from our TripAdvisor Community

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Staunton, Virginia, United States
Level Contributor
4 reviews
3 of 5 stars Reviewed December 22, 2015

This motel had a friendly staff and they were very accommodating, also. Room was clean, but needs a remodel. Bathroom, especially. Easy access to rooms on 1st floor, as you drive up to the door. The room we stayed in was dangerously close to the highway, with no fencing, so if you have small ones, be aware of where they... More 

Helpful?
Thank Kelly K
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback. We are pleased that you felt welcomed and accommodated by our friendly staff. Our goal is to provide our guest with great service and clean rooms, we are most pleased that you had an opportunity to experience this during your visit to Hopewell. With warm Holiday Wishes, Sincerely, Nisha Simon, General Manager. More 

Forestville
Level Contributor
3 reviews
3 of 5 stars Reviewed October 20, 2015

Last minute trip extension and I chose the Quality Inn. Minor issues like being assigned to a room and then being asked to move because a computer "glitch" showed someone still staying in the first room despite the fact that it was clear whoever had been staying there had departed. Also, remote for the tv didn't work well and the... More 

Helpful?
Thank Bishop R
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback. We are always looking for ways in which we can improve our overall guest experience. We will take your feedback and use it as a training opportunity to insure we handle these types of infractions differently. Thank you for bringing them to our attention. Please know that we have corrected all issue, insuring that the... More 

OCALA
Level Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed June 23, 2015 via mobile

Got this hotel because right off Richmond bypass. Bit run down. But MY room was clean. AC worked great. It was 97 outside. Large parking lot in back. Only issue was @ check in. I told the girl I was going straight to bed as I was leaving 2 AM. SHE called me @ 8 to ask if everything was... More 

Helpful?
Thank touringbee
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback, I am glad that you were able to enjoy your escape from the east coast heatwave in a Cool and Clean room. I’m sorry our desk agent called and awoke you. We always try to preform courtesy calls to check on our guest to ensure that they are comfortable and have everything they may need... More 

Port Orange, Florida
1 review
1 of 5 stars Reviewed January 26, 2015

We checked in on Saturday , had problem with toilet as soon as we arrived. Person at desk said someone would take at look at it Sunday no one came. Then our room wasn't cleaned so I asked the front desk for clean sheets, I stripped the bed and the mattress pad had dried blood and a huge red stain.... More 

Helpful?
Thank Roxanne C
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for sharing, sorry that you had such an unpleasant experience during your three night stay. However we did our best to address your issues. You were offer to move several times in effort to correct the problem from the start. Yet you declined to moved, you asked for a discount which you received. Then I went to inspect... More 

Travelers are raving about these Hopewell hotels

East Windsor
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 22, 2015

We were happy with our stay. The motel could stand some remodeling or upgrades. There is an exercise room a Jacuzzi and a sauna room, but we did not use them, so not sure how they were. The breakfast area was good, but over at 8:30, which is early.

Helpful?
Thank broxmeyer
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay with us. I hope that you will get a chance to enjoy our Jacuzzi and a sauna room on your next visit to the area. As always we appreciate your business. Wishing you safe future travels. Sincerely, Nisha Simon, General Manager. More 

Apison, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 9, 2014

We were walk-ins who didn't have time to shop around but wish we had. The place needs to be remodeled for sure and has 'the smell'. The rooms are accessible from the outside instead of the lobby so I felt vulnerable. The breakfast bar was small but okay. However, the breakfast hours were from 5:30 until 8:30 which makes it... More 

Helpful?
Thank Rita M
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for our feedback. Our main goal here at the Quality is that each guest has a most pleasurable experience. Please except my apologizes for your inconvenient experience. I will take your comments and use them as a training tool for my staff and I. Thank you again, and I wish you save and happy travels. Sincerely, Nisha Simon... More 

Castle Rock, Colorado
Level Contributor
212 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

A basic motel that shows it's age. Room was small but clean and the bed was comfortable. Staff was pleasant. Breakfast was standard fare. Convenient to the Civil War sites in the area and the numerous military installations. There's a few restaurants nearby as well.

Helpful?
Thank Don M
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback. We are glad that you enjoyed your visit to the Hopewell/Fort Lee area. It is always nice to hear kind words such as yours. Wishing you safe future travels. Sincerely, Nisha Simon, General Manager. More 

Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 6, 2014

The room i had was very clean and the bed was comfortable. Having a view of the lake was an added bonus. For breakfast they had boiled and scrambled eggs, oatmeal, toast, sausage, muffins, cereal, juice, coffee. There are alot of stores and restaurants in walking distance if you desire something else

Helpful?
Thank dorrianh2000
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for you kind words. We are glad that we had the opportunity to provide you with great customer service and that you were able to enjoy our wonderful breakfast. Wishing you safe future travels. Sincerely, Nisha Simon General Manager. More 

Orlando, Florida
2 reviews
1 of 5 stars Reviewed July 22, 2014

First, I called to let them know I was going to check-in late, arriving about mid-night. I have 2 very small kids, so I asked if they would put a crib in the room prior to our arrival. This way, we wouldn't need to wait for it, after arriving already so late; which they agreed they would do. After getting... More 

Helpful?
Thank Brian L
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for choosing to stay at Quality Inn at Fort Lee Hopewell. It is our wish that every guest receives the best possible service at our hotel, We value your business and your feedback is very important. We will take your input to aid us in creating an enjoyable experience for future guest. Wishing you safe future travels, Sincerely,... More 

Savoy
2 reviews
4 of 5 stars Reviewed February 12, 2014

its a ok place to stay for the night, staff was very accommodating with our needs. there were resterants nearby and gas stations,beds were clean and the bath rooms were clean and well stocked, refrigerator worked fine

Helpful?
Thank Joseph R
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for taking the time to tell us about your stay. I am glad that you felt welcomed and had an enjoyable experience. We look forward to having you stay with us again. Best wishes for future travels, Sincerely, Nisha Simon General Manager. More 

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