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Fairfield Inn & Suites Hopewell

2.5 of 5 3952 Courthouse Road, Hopewell, VA 23860
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Certificate of Excellence 2014
Fairfield Inn & Suites Hopewell
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Fairfield Inn & Suites Hopewell
Fairfield Inn & Suites Hopewell
Fairfield Inn & Suites Hopewell
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64 reviews from our community

Traveler rating
    20
    26
    12
    4
    2
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20
12
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was old and the rooms smelled musty. We have stayed at many Marriott hotels and this one was quite disappointing. It was not the worst hotel I ever stayed but the worst Marriott. The location is within walking distance to restaurants and close to the interstate.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear USTraveler1224, Thank you for taking the time to write a review. We are sorry to hear we did not live up to your typical Marriott experience and will discuss your feedback with our team to ensure we provide the clean, comfortable environment our guests expect. If you'd like to discuss further, feel free to reach out to me at... More 

Cheshire, Connecticut
Top Contributor
68 reviews 68 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had everything I needed for a comfortable, quiet & affordable one night stay after a long day's drive. Everything was up to standard for a Fairfield Inn. Friendly & helpful staff, convenient location & a very nice night's sleep. I will return here again on my next trip.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear JimBoothbayCC, Thank you for taking the time to review our Fairfield Inn & Suites; I'm very pleased to read you had a comfortable, quiet stay and could relax with us after a long day! We appreciate your 5-star ratings and can't wait to see you the next time you're in town. Thanks again for your comments! David Amick eCommerce... More 

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 14, 2014

As noted in my other reviews, a clean room is more important than the decor.When it was time to crawl into bed after a long day... there wasn't any apprehension. The sheets and linens were clean and fresh smelling. The bathroom spotless. The breakfast was typical. The usual options for a "free breakfast". The dining area was clean and well... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Pghjanedoe, Thank you for reviewing our Fairfield Inn & Suites - I'm delighted to hear we met your high expectations for cleanliness! I'm also glad you found our staff friendly. I do apologize for the inconvenience with our fitness room and will pass your comments onto our team to improve our service. Otherwise, thanks again for your comments &... More 

Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 25, 2014

When we arrived, the service wasn't that great, but I could have been trying to compare since I received such good service in South Carolina. Checked in and there was a party next door. At least the room was huge with living room with sleeper sofa and bedroom with two queen sized beds, so my adult children and I each... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear OahuGirl2013, We appreciate you sharing your experience at our Fairfield Inn & Suites; I'm glad you found your suite very spacious and comfortable! However, I do apologize that you did not receive an acceptable level of service and our team will discuss your comments to do a better job in the future. Otherwise, we are happy to see you... More 

Columbus, Ohio
Top Contributor
122 reviews 122 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 1, 2014

Controlling odors is essential in a hotel, otherwise patrons are turned off at first sight... er, smell. Throughout this hotel there is a "dormitory odor" that is controlled in most hotels through rigorous discipline. Even the breakfast staff member here wears a cloying overly-sweet hair product or perfume that doesn't go well with one's morning coffee and toast. Even the... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear OhioTravelerColumbus, Thank you for taking the time to review your visit. I am very sorry to hear it did not meet your expectations and will pass your feedback onto our team for further discussion. We aim to provide a comfortable, pleasant environment for our guests and apologize for any inconvenience. If you would like to discuss anything further, please... More 

Jane Lew, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2014

The most important role of a motel is to provide a good night sleep. Our room did not meet that basic requirement. When my family first entered the room it smelled VERY strongly of perfume. I am allergic to perfume so I called the front desk and asked to get another room, they could not accommodate me. We cranked up... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear wvfriend, Thank you for taking the time to review our hotel - we're very sorry to hear it did not meet your expectations and will discuss it with the rest of our team immediately to improve our accommodations and ensure our environment is as comfortable and clean as possible. Please reach out to me at the number below if... More 

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2014

The hotel was clean and the linens were crisp & the bed was so comfortable. The staff was friendly & seemed to genuinely care about good customer service. There were three motels in a row, I'm glad we made the right choice.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear S C, Thank you for taking the time to review our Fairfield Inn & Suites; I'm delighted to hear you had a great stay and found our staff excellent! We're grateful for your 5-star ratings across the board and look forward to seeing you the next time you're in Hopewell. Thanks again for your comments! David Amick eCommerce Manager... More 

Norfolk, Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2014

hotel was clean I was able to get a early check in even if the front desk was not very motivated to get me in a hour or so early.My rm attendent took very good care of us.Due to the weather was not able to use the pool,got great directions on shopping and shoped outside of the town a very... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Yvonne L, Thank you for taking the time to review our Fairfield Inn & Suites; I'm glad you found us clean and that our housekeeping staff took great care of you! However, I do apologize that our front desk clerk was not friendlier and our breakfast fell a bit short of your expectations. We appreciate your feedback and will... More 

USA
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 28, 2014

We haved stayed here a couple of times. Overall, it is a no frills decent place to stay...which is what we wanted. On this trip, the carpet leading to the bathroom was very wet. Upon notification to front desk twice, there was no help. It smelled moldy. Super disappointment. They never addressed the situation. This was enough for me to... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear earthtravel2007, Thank you for your review and staying with us on multiple occasions. We sincerely apologize that your most recent visit did not meet your expectations and our staff did not address your issue in a prompt manner - providing a clean and comfortable environment is one of our biggest priorities and I'm sorry that we did not do... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2014

We travel north every year from Florida to Nova Scotia with our pets and usually stay at a Residence Inn in Chester. They were booked and we opted for the Fairfield Inn in Hopewell GREAT CHOICE! Not only was the location was very convenient, the rooms were very clean, the lobby was welcoming, but what made it special was the... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Teri C, Thanks so much for taking the time to write such a detailed review of your visit and for all of your kind words! I'm glad to hear our staff worked tirelessly to get your package to you and that your husband had a fantastic all-around stay. We are grateful for your 5-star ratings across the board &... More 

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Additional Information about Fairfield Inn & Suites Hopewell

Address: 3952 Courthouse Road, Hopewell, VA 23860
Location: United States > Virginia > Hopewell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Hopewell 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn & Suites Hopewell Hotel Hopewell
Fairfield Inn And Suites Hopewell
Fairfield Inn Hopewell
Fairfield Hopewell
Hopewell Fairfield Inn

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