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All 6 Hopewell hotels

Fairfield Inn & Suites Hopewell

2.5 of 5 Hotel   |   3952 Courthouse Road, Hopewell, VA 23860
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Ranked #4 of 6 Hotels in Hopewell
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
OahuGirl2013 Honolulu, Hawaii
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61 reviews from our community

Traveler rating
    19
    25
    11
    4
    2
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19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we arrived, the service wasn't that great, but I could have been trying to compare since I received such good service in South Carolina. Checked in and there was a party next door. At least the room was huge with living room with sleeper sofa and bedroom with two queen sized beds, so my adult children and I each... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear OahuGirl2013, We appreciate you sharing your experience at our Fairfield Inn & Suites; I'm glad you found your suite very spacious and comfortable! However, I do apologize that you did not receive an acceptable level of service and our team will discuss your comments to do a better job in the future. Otherwise, we are happy to see you... More

Columbus, Ohio
Top Contributor
120 reviews 120 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Controlling odors is essential in a hotel, otherwise patrons are turned off at first sight... er, smell. Throughout this hotel there is a "dormitory odor" that is controlled in most hotels through rigorous discipline. Even the breakfast staff member here wears a cloying overly-sweet hair product or perfume that doesn't go well with one's morning coffee and toast. Even the... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear OhioTravelerColumbus, Thank you for taking the time to review your visit. I am very sorry to hear it did not meet your expectations and will pass your feedback onto our team for further discussion. We aim to provide a comfortable, pleasant environment for our guests and apologize for any inconvenience. If you would like to discuss anything further, please... More

Jane Lew, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2014

The most important role of a motel is to provide a good night sleep. Our room did not meet that basic requirement. When my family first entered the room it smelled VERY strongly of perfume. I am allergic to perfume so I called the front desk and asked to get another room, they could not accommodate me. We cranked up... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear wvfriend, Thank you for taking the time to review our hotel - we're very sorry to hear it did not meet your expectations and will discuss it with the rest of our team immediately to improve our accommodations and ensure our environment is as comfortable and clean as possible. Please reach out to me at the number below if... More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

The hotel was clean and the linens were crisp & the bed was so comfortable. The staff was friendly & seemed to genuinely care about good customer service. There were three motels in a row, I'm glad we made the right choice.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear S C, Thank you for taking the time to review our Fairfield Inn & Suites; I'm delighted to hear you had a great stay and found our staff excellent! We're grateful for your 5-star ratings across the board and look forward to seeing you the next time you're in Hopewell. Thanks again for your comments! David Amick eCommerce Manager... More

Norfolk, Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

hotel was clean I was able to get a early check in even if the front desk was not very motivated to get me in a hour or so early.My rm attendent took very good care of us.Due to the weather was not able to use the pool,got great directions on shopping and shoped outside of the town a very... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Yvonne L, Thank you for taking the time to review our Fairfield Inn & Suites; I'm glad you found us clean and that our housekeeping staff took great care of you! However, I do apologize that our front desk clerk was not friendlier and our breakfast fell a bit short of your expectations. We appreciate your feedback and will... More

USA
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 28, 2014

We haved stayed here a couple of times. Overall, it is a no frills decent place to stay...which is what we wanted. On this trip, the carpet leading to the bathroom was very wet. Upon notification to front desk twice, there was no help. It smelled moldy. Super disappointment. They never addressed the situation. This was enough for me to... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear earthtravel2007, Thank you for your review and staying with us on multiple occasions. We sincerely apologize that your most recent visit did not meet your expectations and our staff did not address your issue in a prompt manner - providing a clean and comfortable environment is one of our biggest priorities and I'm sorry that we did not do... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2014

We travel north every year from Florida to Nova Scotia with our pets and usually stay at a Residence Inn in Chester. They were booked and we opted for the Fairfield Inn in Hopewell GREAT CHOICE! Not only was the location was very convenient, the rooms were very clean, the lobby was welcoming, but what made it special was the... More

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Teri C, Thanks so much for taking the time to write such a detailed review of your visit and for all of your kind words! I'm glad to hear our staff worked tirelessly to get your package to you and that your husband had a fantastic all-around stay. We are grateful for your 5-star ratings across the board &... More

Pennsylvania
Top Contributor
77 reviews 77 reviews
34 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed June 3, 2014

Had to change my reservation at the Best Western where I usually stay (right next door) and Fairfield accommodated the night we needed. We were very pleased with the room, the breakfast was the usual complimentary breakfast you find at the hotels. The room was clean and the beds were comfortable. Only two problems - they had a pool issue... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Deb911, Thanks for giving us a try - I'm glad you had a comfortable stay and enjoyed your guest room! I would like to apologize again for the inconvenience with our pool - we are in the process of fixing the issue so all of our guests can enjoy it as soon as possible. In terms of the issue... More

PA
Top Contributor
150 reviews 150 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 15, 2014

I was invited to a military function at Ft. Lee and looked at all the hotel options in the area and liked the Fairfield Inn & Suites as an option. I booked the room early and was very satisfied. It is a good value hotel for the area and very clean. The front desk staff checking in and out was... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear PITTparent, Thanks for taking the time to review your stay - we hope you enjoyed the function at Fort Lee! I'm very pleased to read you had a comfortable, clean stay, as well as that you found our staff very helpful and friendly. We really appreciate your high ratings and look forward to seeing you the next time you're... More

Leavenworth, Kansas
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 13, 2014

When we first walked into this hotel, we noticed how clean and modern it was. The lobby looked like it had recently been renovated, and renovated very well. A modern office area, spacious dining area, and cozy seating area were all in the lobby. Our room was so cleverly arranged, comfortable, and clean. Every staff person I encountered - front... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear JeanneS0phie, Thank you for reviewing our Fairfield Inn & Suites; I'm delighted to read you loved our refreshed look! It's also great to hear you had a clean, comfortable stay overall and found our service accommodating and friendly. We're grateful for your 5-star ratings across the board and can't wait to see you the next time you're in town!... More

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Additional Information about Fairfield Inn & Suites Hopewell

Address: 3952 Courthouse Road, Hopewell, VA 23860
Location: United States > Virginia > Hopewell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Hopewell 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn And Suites Hopewell
Fairfield Inn & Suites Hopewell Hotel Hopewell
Fairfield Inn Hopewell
Fairfield Hopewell
Hopewell Fairfield Inn

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