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Fairfield Inn & Suites Hopewell

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3952 Courthouse Road, Hopewell, VA 23860
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Fairfield Inn & Suites Hopewell
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Fairfield Inn & Suites Hopewell
Fairfield Inn & Suites Hopewell
Fairfield Inn & Suites Hopewell
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73 reviews from our community

Traveler rating
    21
    28
    17
    5
    2
See reviews for
21
14
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Easton , Massachusetts, United States
Top Contributor
52 reviews 52 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Plus , Great Breakfast , Great Staff rooms dated but livable Minus .Pool was closed ,Staff at night did not know how to handle our Reservation . Day staff was very professional but they did not know how to use the safe deposit boxes . I thought this a was a little crazy. Location was great for many historical sites... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is just ok. Area is sketchy. Armed security in lobby at night makes you worry about leaving your car in the lot. The lot is not well lit. Outdoor pool is very small. Breakfast was ok, but sausage was cold which was disappointing. Room smelled stale. Shower liner is mildewed quite bad. It's not what I would expect from... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear OnthegoVA, Thank you for taking the time to share feedback. We regret that your stay did not live up to our typical Marriott experience and appreciate you bringing your concerns to our attention to follow up with our team and ensure the clean, comfortable experience our guests expect and deserve. We hope to have another opportunity in the future... More 

Corydon
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Fairfield Inn & Suites Hopewell for a week in September, 2014. We were very pleased with the staff. Everyone was friendly and helpful. We travel with our pets and that also worked out well. We will stay there again if and when we have the opportunity to come back to that area.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Shirley P, Thank you for taking the time to review your experience! We're glad you had an enjoyable stay and our staff made you feel so welcome. Thanks again for your praise and we look forward to seeing you the next time you're in our area! David Amick eCommerce Manager Daly Seven, Inc More 

Philadelphia, Pennsylvania
Top Contributor
94 reviews 94 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights while visiting historical sites in Petersburg and the surrounding area. The rooms were very clean, and the housekeeping staff stayed on top of everything. The breakfasts were excellent every day. I just recently switched over to Marriott Fairfield from Best Western and have yet to be dissatisfied. I would make one suggestion. There needs to be... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Phillywill1863, Thank you for taking the time to review our hotel! We hope you enjoyed visiting all the local historical sites and are happy you had a comfortable visit and found our staff helpful. We appreciate your feedback regarding extra outlets and will pass it on to our corporate team. Thanks again for your comments and we look forward... More 

Pine Ridge, Florida
Top Contributor
164 reviews 164 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First I want to say, We have stayed at this place for several years and many many times. We never had a complaint. Also I want to thank them for the great Room they gave me a as a Gold elite member it was very nice. Now for my review and the cause for me or my company staff or... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Shadow2012, Thank you for staying with us many times over the years and taking the time to write a review. We're glad all of your stays have been excellent and apologize that your most recent visit was unsatisfactory. In order to maintain a clean environment for our guests, we charge a pet fee that is stated as part of... More 

Nazareth, PA
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 2, 2015

I read the previous reviews. No, I was not met by a homeless person. No, there is no security guard. It is a normal Fairfield Inn & Suite by Marriott. I did not feel unsafe in the area. It is not in a rundown area. My only negative comment is, upon leaving my initial room, I noticed that the door... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Ray N, Thank you for reviewing our Fairfield Inn & Suites! We're glad you had a good stay and found us safe - it's also good to hear you found our staff friendly and we were able to easily accommodate your move to a new room. We hope to see you the next time you're in town! Thanks again... More 

San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 3, 2015

I checked in late on a Sunday night and all went well. Pleasant gal checked me in no problems. Great customer front desk. Hallway/Room had a musty smell or previous pet odor possibly? Room was clean, and beds and linens were clean and comfortable too. Free wifi, Room refrigerator did not have freezer and didnt keep items cold. I let... More 

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear Ray G, Thank you for taking the time to share feedback regarding your recent visit. I'm glad you found your room clean & comfortable and enjoyed the variety of amenities we offer. However, I do apologize for the inconvenience with your refrigerator and our team will look into it to make sure it has been fixed. Thanks again for... More 

New York City, New York
Top Contributor
136 reviews 136 reviews
32 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed February 26, 2015

Look. When you pull up to the lobby and are greeted by a suspect passerby, I know where I'am. When I walk into the lobby and the security guard has a 9 millimeter on his hip, I REALLY know what time it is. I'm from NY and my antenna are just a little more sensitive and observant than your normal... More 

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear JAYTRAVEL1958, We appreciate you taking the time to write a review; I'm glad to hear you found our staff friendly & helpful and that we lived up to your expectations for Marriott. I do apologize you experienced issues with the Wi-Fi and will pass your feedback regarding that & our signage to the rest of our team to look... More 

Senior Contributor
37 reviews 37 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

This is my third stay at this hotel in three months. Upon check-in I was greeted by a new orientee Joseph with the most awesome customer service and handsome bowtie. This hotel is definitely raising the bar on the attire and concierge service

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear RN4matix, Thank you for staying with us regularly over the past few months and taking the time to write a review! We're glad our staff makes you feel so welcome and appreciate your praise for our service. We can't wait for your next visit! Thanks again for your comments. David Amick eCommerce Manager Daly Seven, Inc More 

Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

The hotel was old and the rooms smelled musty. We have stayed at many Marriott hotels and this one was quite disappointing. It was not the worst hotel I ever stayed but the worst Marriott. The location is within walking distance to restaurants and close to the interstate.

Was this review helpful? Yes 2
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Hopewell, responded to this review

Dear USTraveler1224, Thank you for taking the time to write a review. We are sorry to hear we did not live up to your typical Marriott experience and will discuss your feedback with our team to ensure we provide the clean, comfortable environment our guests expect. If you'd like to discuss further, feel free to reach out to me at... More 

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