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Crowne Plaza Dulles Airport Hotel

3.5 of 5 2200 Centreville Road, Herndon, VA 20170
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Crowne Plaza Dulles Airport Hotel
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Crowne Plaza Dulles Airport Hotel
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394 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Dulles Airport Hotel
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United Arab Emirates
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 17, 2012 via mobile

We stayed at this hotel for five days while my husband was on a course. Everything was great! The room was spacious and well kept. The bed was clean and comfy. There was a fridge, microwave and safe. In room tv and movie selections were varied. Housekeeping staff were efficient and friendly. The front desk staff were very helpful. We... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

We are glad that you enjoyed our guestroom amenities as well as the Houlihan's Restaurant and our weekly Manager's Reception. Our housekeeping department's great attention to detail is reflected when customers like yourself find everything well maintained. We hope that you will have the opportunity to stay with us again whenever you are in the Dulles area! Yours, Sharon Cummiskey More 

50onthego
Top Contributor
99 reviews 99 reviews
29 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 2, 2012

I did the "blind" booking on Priceline, and we were booked at the Crowne Plaza. I immediately checked Trip Advisor, and after reading so many negative reviews about this place, I was sorely concerned. I'm pretty picky, and this being the first night of our vacation, I really didn't want it to start out on the wrong foot. Fortunately, it... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice comments regarding our Crowne Plaza hotel. I am glad that you enjoyed both our lobby area as well as our guest rooms. Our Houlihan's Restaurant & Bar is very popular and it's outside patio is already in use with the seasonable weather we have had recently. I will also provide your comments regarding the... More 

Pace, Florida
Top Contributor
61 reviews 61 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 12, 2012

This was my second stay at the Crowne Plaza Dulles and I must say I was not as happy as I was the first time. Upon check in I was told I was given an "upgraded" room because I was a member of the Priority Club however the room I had was the same as the rest of the other... More 

Was this review helpful? Yes 5
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your comments from your recent stay. While our tower guestrooms are all oversized at 325 sq. ft, their bathrooms, while standard size, are smaller than the bathrooms in the main building. If you prefer an oversized bathroom, you may want to request the main building again for your next reservation. Our maintenance staff regularly completes inspections of... More 

Fort Lauderdale, Florida
Top Contributor
96 reviews 96 reviews
95 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed March 6, 2012

This hotel is a strange hotel for being rated a 3 star.. The location is very good for Dulles airport but after that plus..it goes all down hill. Sterile lobby with no personality with a strange separate sitting area with all the chairs pushed back upon the wall and one flat screen television.. Hotel staff all very well intentioned but... More 

Was this review helpful? Yes 6
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your comments regarding your recent stay. I am glad that you liked our convenient location just two miles from Dulles Airport. We also provide complimentary 24-hr shuttle service to/from Dulles Airport. We appreciate your feedback regarding the guestroom chair. We keep all guest suggestions as we continually make upgrades to our hotel. We have just completed renovations... More 

Houston, Texas
Top Contributor
121 reviews 121 reviews
95 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed February 12, 2012

I am always put off by bad shuttle drivers: the one that picked us up from the terminal obviously had had a bad day and didn't need a tip that night. Check in was ok. Lobby? Was there a lobby? So inconspicuous that I don't even remember it. Room was typical business hotel, nothing special, ok bed and pillows, cheap... More 

Was this review helpful? Yes 9
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for sharing your comments. We always appreciate our guests' feedback as it helps us to focus on what is important to our guests, as well as determine what improvements we can make in the future. Yours, Sharon Cummiskey More 

Levallois
Top Contributor
82 reviews 82 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 23, 2012

No atmosphere. Poor breakfast (much better at the Mariott on the other side of the road. Very noisy air condition. Seriously need to be renovated. Nothing to remember from a stay in this hotel. Noisy (thin wall). A tier-3 hotel, really.

Was this review helpful? Yes 7
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

I would like to apologize to you that we fell short of your expectations during your stay with us. Our Houlihan's restaurant is very popular with the local community and serves breakfast, lunch, dinner, as well as happy hour and late night dining. I have forwarded your comments regarding breakfast to our restaurant manager. We will continue to work hard... More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 5, 2012

This hotel is a great value in an outstanding location. The rooms are clean, and the staff is outstanding. There is a restaurant onsite, as well as many options within walking distance. The shuttle to IAD airport is efficient, with shuttles leaving every half hour. Although I did not use the pool, there is an attendant on duty at all... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice comments about our Crowne Plaza. We are very proud of our staff and glad you enjoyed our Houlihan's Restaurant as well as our convenient location next to shops, additional restaurants and a multiplex movie theatre. Our complimentary shuttle to Dulles Airport departs every 1/2 hour on a 24-hour basis, and we are located just... More 

Hopewell Junction, New York
Top Contributor
62 reviews 62 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 4, 2012

My wife & I recently stayed there during the Christmas/New Years Holidays. We were surprised in how clean, spacious and large our rooms were. The front desk and the restaurant staffers were very proifessional and the food in the restaurant was very good and reasonable priced.The hotel was nicely decorated for the holidays. Hotel is nice shopping and restaurant.They have... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

We are so glad you enjoyed your stay at our Crowne Plaza Dulles Airport. Thank you for your nice words regarding the Hotel and Houlihan's Restaurant's staff. Our Houlihan's is very popular in the local community because of its extensive menu and dynamic atmosphere. Our reunion specialists host many military reunions every year. Reunion groups enjoy our service, convenient location... More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2011

I arrived in Dulles airport, and much to my surprise the shuttle was right there, Driver was the one who made my whole trip pleasant and had bid impact on me and the few other passenger. Honestly I thought this young man is one the hotel managers and because they driver didn't show up, so the manager came, He was... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice words regarding our airport shuttle driver, and we will pass them along to our staff. Our shuttle drivers all work hard to ensure that our guests' positive experience begins as soon as they are picked up at Dulles Airport. We are glad that you enjoyed your stay with us and hope you will visit... More 

Lisbon, Portugal
Top Contributor
65 reviews 65 reviews
50 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 14, 2011

I recently stayed four days at the Crowne Plaza Dulles Airport after returning from a short holiday in south Virginia and before flying back to Europe. The hotel was quoted in the Airport Hotel Guide as one of the two preferred at Washington Dulles Airport, so I made, as I usually do, my reservation online. The Crowne Plaza is located... More 

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Maria, We were very pleased that you enjoyed your stay with us and took advantage of our amenities, including the complimentary Wi-Fi Internet access throughout the hotel and the Enterprise Car Rental on-site. Many guests, including yourself, really enjoy that there are so many shops and restaurants as well as a multiplex movie theatre within walking distance. Thank you for... More 

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Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Road, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#3 Business Hotel in Herndon
#5 Family Hotel in Herndon
#7 Romantic Hotel in Herndon

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