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Crowne Plaza Dulles Airport Hotel

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2200 Centreville Road, Herndon, VA 20170
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Crowne Plaza Dulles Airport Hotel
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Crowne Plaza Dulles Airport Hotel
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494 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Dulles Airport Hotel
See the most recent reviews
1 review
5 of 5 stars Reviewed March 31, 2013

I spent two nights at This wonderful hotel on march and had a very good experience. The Rooms are impecable and quiet .fitness center is very spacious and clean. The shuttle staff are very friendly and courteous..Leslie,Edin are very profesional and courteous and actually put in effort to make my stay as confortable as possible..i'll back soon.

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your recent stay at our hotel. We are happy that you enjoyed your guestroom, the fitness center and our van shuttle. We focus on providing good customer service, so it it is especially nice when we hear that our front desk guest agents were so professional and courteous, and I will forward your... More 

1 review
5 of 5 stars Reviewed March 30, 2013

I was in crowne plaza last month,it was super amazing ,the hotel was very nice an a good location,great pool,we had breaksfat at the restaurant wich was so good. the room were a nice size and very clean the bathroom is spacious and you had all you need.edin was very helpful and friendly he did all he could to make... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you found your room clean and spacious and also liked our location next to additional restaurants, shops and multiplex movie theatre. I was especially pleased that our staff was so helpful and will pass your comments to our management team. Thank you for choosing... More 

Athens, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2013

I have stayed in this hotel several times. The staff is very nice and efficient. The rooms and beds are comfortable and clean. The hotel supplies an airport shuttle which is important to me. The Hoolihans restaurant on the property is excellent. I look forward to my next stay at this hotel!

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our hotel. We are glad that you enjoyed your guestroom as well as our Houlihan's restaurant during your stay. Our 24-hr complimentary shuttle to Dulles Airport is also popular with many guests. We value our return guests and look forward to the opportunity to host you again. Thank you for choosing Crowne Plaza.... More 

Herndon, Virginia
1 review
5 of 5 stars Reviewed March 30, 2013

I have visited the hotel bar on many occations. The bar is excellet, and the bartenders are the very best. Craig, Vic, and Steve remember your name, your drink preference. True professionals. I highly recomend this place!

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice review of our Houlihan's Restaurant & Bar. Houlihan's is very popular with both our hotel guests as well as the local community. I will pass along your nice comments regarding the bartenders to our Houlihan's management team. I also would like to recommend trying either of my favorite appetizers, the fried asparagus and burger sliders,... More 

Boston, Massachusetts, United States
1 review
5 of 5 stars Reviewed March 30, 2013

I have been staying for 3 nights every week for the past one month, and I found the staff courteous, rooms clean, and bathrooms clean and shining. Since I arrive almost at the same time every week, I find Patrick at the front desk who greets me with courtesy and respect. He tries to find the right room and accommodation... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your recent stay at our hotel. We are glad that you enjoyed our convenient location, your guestroom as well as our other amenities. Our focus is to provide excellent customer service, so we are especially pleased that our front desk and Houlihan's staff provided you such friendly service. We look forward to the... More 

Level Contributor
324 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed March 30, 2013

We normally stay near the airport when we have an early flight and our hotel of choice is normally this Crowne Plaza. The previous visit was only so-so at this location, but our most recent stay really shows a different hotel property. The room was nicely appointed as usual for a Crowne Plaza but the staff made the difference. The... More 

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our hotel. We are glad that you enjoyed your stay with us and found our staff so helpful and nice. I will also forward your comments regarding your bed to our maintenance department. We are currently replacing mattresses, so they will ensure that this mattress is scheduled for replacement first. Thank you for... More 

1 review
5 of 5 stars Reviewed March 25, 2013

Thids was my first stay at this hotel and it was a best stay ever,the rooms and bathroom were very clean.the front desk staff are the best especially edin.we have a very enjoyable and satisfying experience here and look forward to our next visit.thank you so much for make our stay Wonderfull.

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your stay at our hotel. We are glad that you enjoyed your guestroom and especially pleased when we hear that our staff members like Edin provided you with wonderful service. We look forward to welcoming you back for another stay. Sincerely, More 

Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 25, 2013

Excellent Front Desk Service -- Friendly, Courteous Help provided by Siddique upon checkin! The breakfast coupons provided for Houlihan's were much appreciated....we received a complementary upgrade to a nicer room with quick expression of concern regarding our specific room preferences -- MUCH APPRECIATED!!

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of your stay at our hotel. We focus on providing excellent customer service so appreciate when we hear that our guest service agents were friendly and courteous. I will forward your nice comments to our management team. We hope you will stay with us again during your next visit to the Dulles area. Sincerely, More 

Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

This hotel staff is A1 plus. I needed to call for the shuttle due to a late arrival and Andrew who was a trainee, I might add, was courteous, respectful and provided a timeline of the shuttle's arrival. He also checked me in and acknowledged me as a priority customer. The room and bathroom were immaculate and the accessibility to... More 

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are so pleased that you experienced excellent service from our staff. I will also forward your nice comments regarding your room and bath's immaculate condition to our housekeeping department. We value our Priority Club guests and enourage all our guests to sign up and enjoy the benefits... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

Wonderful hotel,good service and amazing concierge service,deysi,jana,edin was helpful in answering all our questions.they work hard for making our staya memorable one. Of course i will recommended this hotel to my friends and i will back soon as i can

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your recent stay at our hotel. Our goal is to exceed our guests' expectations, so we are especially pleased when guests tell us that our staff worked hard to make your stay memorable and enjoyable. We look forward to having you back as a return guest in the future. Sincerely, More 

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