We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Dulles Airport Hotel

Certificate of Excellence
Hotel website
Hotel deals
2200 Centreville Road, Herndon, VA 20170
Special Offer
Save 10-30% this Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Dulles Airport Hotel
Professional photos View all
Browse nearby
Crowne Plaza Dulles Airport Hotel
Add Photo Write a Review

475 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    272
    116
    51
    19
    17
See reviews for
52
72
64
238
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (475)
  • Mar-May only
    (155)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (124)
All months
There are newer reviews for Crowne Plaza Dulles Airport Hotel
See the most recent reviews
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

My family and I stayed in this hotel after a disappointed night with another hotel nearby .my room was very nice. The location is close to the theater also TGIF. The architecture of this hotel is beautiful. Great pool, comfy bed. The staff did all they could do to make our stay the best, especially Deysi, Paul and Edin. I... More 

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. We are glad that you chose us and that you enjoyed our our amenities as well as our convenient location across from Worldgate shopping center. We look forward to the opportunity to welcome you back on your next visit to Herndon. Thank you for choosing Crowne Plaza. Sincerely, More 

Gettysburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 12, 2013

We stayed at the Crowne Plaze Dulles Airport Hotel in February 2013 in order to leave our car there and be near the airport. It was a great decision, especially since on our return from our trip our car battery was dead. Three employees, Edin, Deysi, and Pav(Paul?), went out of their ways to help us. When jumper cables didn't... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for very nice comments regarding our staff. We emphasize the importance of excellent customer service, so I was very happy that our guest service agents were so helpful in aiding you with your dead car battery. We will acknoledge these agents for helping turn your predicament into an enjoyable end to your trip. We hope you stay with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

First time staying at a crowne plaza and it was a unique experience. The rooms are spacious and the lobby was very clean and elegant. Nice bathrooms,nice flat screen tv. Nice location the parking lot are spacious. We ha breakfast which was really good.the staff looked at you in the eyes and smiled. Paul and Edin are very helpful they... More 

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice comments regarding your recent stay at our hotel. We are glad that you enjoyed your guestroom as well as Houlihan's breakfast. We always welcome new guests and look forward to the opportunity to have you return on your next visit to the Dulles area. Thanks for choosing Crowne Plaza! Sincerely, More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013

I don't usually write reviews, but I just want to say this hotel is good. Clean rooms and especially Mr. Siddique and Mr. Mark Were really nice to me when I checked in. It was late evening but both of them were great. Thanks for being nice. Hope to see you gentlemen again.

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your recent stay at our hotel. We are happy that you enjoyed your guestroom, but even more pleased that you experienced great service from our guest service agents, Siddique and Mark. I will ensure that your nice comments are forwarded to our hotel team. Thank you for choosing Crowne Plaza! Sincerely, More 

Salem, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2013

The hotel staff is wonderful especially Siddique! He was so helpful and friendly! He was able to assist with my room selectiion and restaurant choice. I Hhghly recommend the Crowne Plaza as an excellent lodging choice when coming to Northern Virginia. The hotel has great amenities too. Plus. The resteraunt makes awesome fish tacos. You must try these!

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice comments regarding your recent stay at our hotel. Our team's focus is to provide excellent customer service, so we are especially pleased when a team member is very helpful. We have recently recognized Siddique as Employee of the Month because of his enthusiastic attitude. I am glad that you enjoyed our Houlihan's Restaurant. The fish... More 

1 review
5 of 5 stars Reviewed March 8, 2013

I stayed with my mon & grandson during a trip,the rooms were very clean and the restaurants was so good. The service was amazing. The workout room have great equipment could not have asked for a Better hotel.we love our room,perfect location, very nice hotel I really enjoy our night..check in staff are very friendly and efficient.and I want to... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review regarding your recent stay at our Crowne Plaza. We are so glad that you enjoyed your guestroom as well as our Houlihan's Restaurant. Many guests also enjoy our close proximity to both Dulles Aiport as well as shopping and other restaurants. I will also forward your nice comments regarding our guest service agent's great serivce... More 

Bethesda, Maryland
1 review
5 of 5 stars Reviewed March 8, 2013

Long story short - I was parking my car at the hotel and heading to the airport in their shuttle. In my haste I locked my keys IN the car! Ugh. I was a wreck - trying to figure out how to get into my car where my wallet and cell was as well. The front desk group (Paul, Daisy,... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your nice feedback regarding your recent visit to our Crowne Plaza. Traveling is stressful and made worse by an issue like locking your keys in your car. We were pleased that our front desk agents' service went above and beyond and that they were able to help you resolve your situation. I am glad that you were... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed March 6, 2013

After being delayed in Europe due to the snow storm in DC my company cancelled my reservation. I was unable to reach my travel office so the team of Siddiqve, Pal, Mark and Jana were able to retrieve my old reservation and reactivate it. This allowed this old, smelly traveler to get to a room, shower and relax. This showed... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. We appreciate your nice comments regarding the customer service of our guest service agents. During an especially challenging time like a snowstorm, we are proud when our staff steps up to help our guests have a good trip despite the weather. We hope to host you again if... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

Patrick Sidiggue was the clerk who handled our check in and he was very polite and extremely helpful. He was very professional and friendly. He was very knowledgable about the various aspects of hotel amenities He is a real asset to your hotel chain. If I were the boss, I would give him a raise!

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice comments about your recent stay at our hotel. We are so pleased that our guest service agent was so helpful and friendly. Siddique was recently awarded Employee of the Month because of his constant focus on helping our guests. We look forward to hosting you again during your next visit to the Dulles area.... More 

Southern Maryland
2 reviews
5 of 5 stars Reviewed March 5, 2013

After last minute notice of customers coming in, I scrambled to pull things together fast. The team at the Crowne Plaza Dulles Airport was awesome! Rose H. set up the meeting and the rooms, Tim T. took care of the food and beverage and made sure everything ran smoothly each day. If you need to know about a local restaurant,... More 

Was this review helpful? Yes
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your wonderful comments regarding your recent stay at our hotel. We place emphasis on exceeding our guests' expectations, so it is great when we hear that team members like Rose, Tim and Rene served you so well. Our goal is to make every guest feel like royalty and make your meeting a success, and we welcome the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

233 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (11)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (196)
Viewed
Dining (42)
Viewed
Business center/function rooms (24)
Viewed
Room/suite (38)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (21)
Viewed
Pool/beach area (7)
Viewed
Other (55)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay