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All 20 Herndon hotels

Crowne Plaza Dulles Airport Hotel

3.5 of 5 Hotel   |   2200 Centreville Road, Herndon, VA 20170
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Ranked #3 of 20 Hotels in Herndon
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 25, 2014
Betty K
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374 reviews from our community

Traveler rating
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    97
    46
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Dulles Airport Hotel
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

My job involves a lot of traveling. I quite often have to get a hotel in DC--near Dulles Int'l Airport--I have found that this Crown Plaza at Dulles is the best--(excellent) The rooms are very nice--and everyone working in the hotel is professional, and extremely courteous. One evening I locked myself out of my car--and the hotel staff went out... More

Was this review helpful? Yes 1
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of your hotel stay at our hotel. Travel is difficult enough these days without added issues like getting your keys locked in your car, so I am so pleased to hear that our staff went out of their way to help you. I will forward your nice comments regarding our front desk employees to... More

Kearney, Nebraska
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 4, 2014

I and my wife stayed at the Crown Plaza - Dulles March 26-March 30, 2014. The service from check-in to check-out was abousultly the best I have experienced in a long time. Truly a feeling of being at home - people treated you as a guest and friend. At the hotel I want to specifically recognize Paul, Mark, Zandra, Benito,... More

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our hotel. Our goal is to make all our guests feel like we are their home away from home, so I was especially pleased to hear that you enjoyed your stay so much and felt at home. I will forward your nice comments about our front desk and restaurant team members to our... More

Chesterfield, Michigan
Top Contributor
165 reviews 165 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 3, 2014

I stay in Reston all the time and needed something different. This was a great place. Quiet. Well lit. Front desk very friendly. Good location. Houlans is on site. Great food across street Starbucks, an AMC, and many restaurants. Will be staying here again on next trip.

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We love to welcome new guests and are very pleased that you enjoyed our hotel and our convenient location. I am also glad that you liked our Houlihan's Restaurant. On your next visit, you may want to visit Houlihan's patio, which is now open for outdoor dining. Thank... More

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2014

Nice hotel in a great location. Special thanks to the over night worker Mark. He was very helpful, able to answer all my questions about the hotel and surrounding area including the easiest way into downtown DC. He suggested I visit the Dulles Air & Space museum which was a splendid day trip and they even have a free shuttle... More

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are pleased that you enjoyed your guest room's amenities as well as our convenient location. It is nice when you are away from home to get helpful tips on local attractions. The Udvar-Hazy Air & Space Museum is one of my favorite attractions to visit, and our... More

North carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2014 via mobile

The rooms are quiet, clean and well maintained, breakfast was delicious . The gym is small but they have the most useful equipment and very well maintained,, location has easy access from dulles.. The fronk desk person named Edin was very cheerful and pleasing to serve and help us.. I love this hotel I will back soon !!! Thank you... More

Was this review helpful? Yes 3
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are pleased that you enjoyed your guest room and breakfast in Houlihan's Restaurant. Many guests like yourself also enjoy our close location to Dulles International Airport. Once the new Reston Silver Line station opens this summer, we will also be located just four miles from metro access.... More

Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
50 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed March 23, 2014

I was there for 5 days as business stay and I liked this hotel very much. I was happy to get a smoking room as I am smoker. The room was cozy, the bathroom was excellent. The breakfast was outstanding. Also liked the Hoolihans in the building. The room service was fast and prompt. The only wish: the covered parking... More

Was this review helpful? Yes 3
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are pleased that you enjoyed your guest room and our Houlihan's Restaurant. Our covered parking garage has been very popular this winter season and continues to be as we are having snow once again today. Thank you for choosing Crowne Plaza and we look forward to the... More

Herndon, VA
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 19, 2014

My husband and I stayed here for one night, in a standard king (non-executive) room. The room itself was incredibly spacious, although I wish that some of that space could have been used for a vanity area outside the bathroom. Housekeeping didn't clear out the refrigerator from the previous occupants, but everything else was clean and tidy, and the bed... More

Was this review helpful? Yes 4
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you enjoyed your guest room and the bedding and found it clean and quiet. I have forwarded your comment regarding the refrigerator to our housekeeping department. I also will forward your suggestions regarding the vending machines and gift shop to the vendor who is... More

Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

I stayed a on weekend night and booked a king size room and that's what I got. I have been told that I was upgraded to the executive floor, which had an executive lounge, that didn't any of the snacks, drinks, that are usually there. The coffee machine was unplugged...the fridge was out of water and all the snacks were... More

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We value our Platinum members and appreciate our returning guests. I apologize for the inconvenience you experienced when the Club Lounge was out of snacks and beverages. There was a large tournament in the Dulles area that weekend, so our Club Lounge experienced much higher customer activity than... More

Asheville, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

My family and I really enjoyed staying here this past week.our room were very clean and the bed was so comfortable. Edin was extremely helpful and friendly, he recommended us a good place to go eat.. I really appreciated his attention with us. I highly recommend the hotel and absolutely I'll come back soon ..

Was this review helpful? Yes 2
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you enjoyed your guest room, and are especially pleased that our staff provided you with friendly and helpful service. I will forward your nice comments regarding Edin to our management team so his good service can be recognized. Thank you for choosing Crowne Plaza... More

Herndon, Virginia
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

I'm in the airline business and basically needed a place to stay while in between trips overseas. The rates are phenomenal and the hotel isn't shabby for the price. The hotel staff made me feel at home and always greeted me when I walked by the front desk. There are two employees in particular that really made a great impression... More

Was this review helpful? Yes 5
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our Crowne Plaza. We are especially pleased that a frequent airline traveler like yourself felt welcomed by our staff and that we were your home away from home. I will forward your nice comments regarding our staff to our management team. We look forward to hosting you again on your next visit to... More

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Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Road, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon

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