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All 20 Herndon hotels

Crowne Plaza Dulles Airport Hotel

3.5 of 5 Hotel   |   2200 Centreville Road, Herndon, VA 20170
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Ranked #3 of 20 Hotels in Herndon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
ChefGaryCurry Carneys Point, New Jersey
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374 reviews from our community

Traveler rating
    200
    97
    46
    17
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Carneys Point, New Jersey
Top Contributor
146 reviews 146 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

I was Pleasantly Surprised at my recent stay at the Crown Plaza, Dulles. Crown Plaza's can be hit or miss when it comes to service & facilities. The service here is Excellent! The rooms, while dated, are clean, and the bed is very comfortable. While conveniently located to Dulles Airport, free shuttle transportation to the airport from the hotel, is... More

Was this review helpful? Yes
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Chef Gary; Thank you for the wonderful review of the Crowne Plaza Dulles. I really want to thank you for being our guest and leaving such nice compliments for our staff, we take great pride in delivering an exceptional guest experience and I am pleased to see everything about your stay was pleasant and exceeded your expectations. I have... More

Greenwood, Indiana
Top Contributor
235 reviews 235 reviews
40 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for most of a week during a reunion at the Crowne Plaza. Our room was spacious and housekeeping was impeccable. The bed was slightly too soft for my wife and she ended up sleeping a little restlessly. The bath was also quite spacious and there was room for both my wife and I to use the vanity at... More

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Bob; We can't thank you enough for the wonderful, detailed review you left us. We appreciate you being our guests and taking the time to share your trip with us. We apologize for the inconveniences you faced and greatly appreciate your patience with us while we worked on resolving them. Thank you as well for the great tips for... More

kingston
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room had everything to make my overnight stay a good experience. Clean, comfortable, quiet and the bathroom mirrors were amazing. Rather too good!!! Friendly front desk staff. They were not well informed about the local transport to Reston town centre. Only one of the staff seemed to have knowledge of what proved to be an easy and uncomplicated journey,... More

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Kirkwall; Thank you for the wonderful review and for being our guests. We are very pleased to see that the Crowne Plaza Dulles had everything you needed for a great stay. Thank you for sharing that. I do apologize that we did not have better directions to Reston Town Center for you, we will certainly work on that as... More

Cary, North Carolina
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It was late and we were traveling back home from moving our daughter. We were very tired! We were eating at the restaurant next to the hotel so I walked into the lobby and inquired about a room. We were very pleased with how large and well decorated the room. Great beds and tv's. Great nights sleep, quiet and the... More

Was this review helpful? Yes 1
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Tarheel; Thank you for the wonderful review and for being our guests at the Crowne Plaza Dulles Airport Hotel. I am delighted to see that you found the hotel guest room comfortable and a perfect fit for you. Sometimes the best thing we hear is when we exceeded our guests expectations, that means a lot to us and we... More

San Diego, California
Top Contributor
60 reviews 60 reviews
59 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 21, 2014

Extremely close to Dulles Airport. Easy access to Dulles Toll Road. Clean. Easy parking. Near Bar Louie, a new restaurant with excellent cheap eats. (Also near Taco Bell for those interested.) On one very busy street and one quiet one. Can run a couple miles west of hotel on quiet one. Friendly staff. Comfortable bed. OK in room coffee. Fridge,... More

Was this review helpful? Yes 1
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Mr. Bowman; Thank you for taking the time to write a review and share your trip with us. We are delighted that your stay with the Crowne Plaza Dulles Airport was enjoyable. Thank you for the tips on the local new restaurant and the jogging path. Everything we do is aimed at providing you with an excellent hotel experience... More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 8, 2014

I hosted a fundraising event here in January and I had a great experience. The hotel staff is professional, nice, responsive, and very courteous (when I offered tips some of them even refused!). The events and banquets bent over backwards to make sure we were well accommodated for our event, and even set up a private network to make sure... More

Was this review helpful? Yes 4
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Mike - Thank you so much for taking the time to share your experience with us. I am very pleased to see that you had a successful conference and everything went well for you and your company. We take great pride in delivering exceptional service and it is gratifying to know that our performance was effective and appreciated. I... More

Annapolis, Maryland
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

Needed a place for once night near Dulles with a speedy airport shuttle. Crown Plaza fit the bill and all needs. Nothing Very Special but absolutely no complaints. Has a Houlihan's attached which is one of the better low cost chain restaurants.

Was this review helpful? Yes 2
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear ccdave; Thank you for your recent review and for being our guest at the Crowne Plaza Dulles Airport Hotel. I am very happy to see that you had a great stay and found the hotel to be clean, quiet and had everything you needed for a great stay. I will share your feedback with the restaurant manager as well.... More

cookeville, TN
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed many times and really like this hotel. Convenient location, very helpful staff. Clean hotel. Mattresses are very comfortable and the rooms are quiet. Unlike many hotels where the heating/cooling goes on/off/on/off waking me up every time, there is a slow steady hum that lulls me to sleep. When the Metro to Reston is complete, this will make this hotel... More

Was this review helpful? Yes 3
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear TNgal; Thank you for the wonderful review. We are especially pleased to welcome you back as a repeat guest. Means the world to us to and we are delighted to see you had another great stay. We are anxiously awaiting word from the city about the Reston Metro stop too. We'll try to keep our guest posted about it... More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 27, 2014

We stayed there with Worldstrides and a group of about 40 Middle School Kids- 4 nights, we got back late each night, on the 4th night we got back 10 minutes before the pool closed and our kids begged to go swimming, we asked them to keep the pool opened 30 minutes longer, they told us the pool is operated... More

Was this review helpful? Yes 2
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Cyn; Thank you for sharing your recent trip with us, we are grateful for the Worldstrides business and certainly appreciate your feedback. I will share this review with the Director of Sales so she is aware of the issue your group had and can reach out to you as well. We do apologize that we could not make an... More

Venus, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 26, 2014

The hotel was clean and new,sheets and pillows were fresh plenty of channels to watch on tv. Shower was generous with the hot water. New matress's were hard as a rock and you could feel the supports. bring a matress with you and this will be the best overnight ever.

Was this review helpful? Yes 3
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Jesse; Thank you for taking the time to share your trip with us. We appreciate the compliments regarding the cleanliness of the guestroom and fresh new linen. We want our guests to have a very comfortable and peaceful nights sleep, as a matter of fact, that is the staple behind Crowne Plaza brand with their Sleep Advantage Package. Thank... More

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Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Road, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon

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