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Crowne Plaza Dulles Airport Hotel

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2200 Centreville Road, Herndon, VA 20170
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Crowne Plaza Dulles Airport Hotel
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Crowne Plaza Dulles Airport Hotel
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438 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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1 review
4 of 5 stars Reviewed yesterday NEW

Ibrahim reception staff was very cool greeted and treated and worked to end quickly access If coom back visit me again I will repeat this hotel accommodation has been found from the employee Ibrahim deal upscale and Esquire , which encourages repeat housing for this hotel As well as the location of the hotel is close to the Washington airport

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Bow, New Hampshire
1 review
5 of 5 stars Reviewed yesterday NEW

Exceptional desk staff and restaurant wait staff. Head waiter Abdul Rahman started my day with coffee and a genuine smile that made me feel welcome and valued. Desk staff had to work through a systems problem and remain pleasant and patient. A big thumbs up!

Was this review helpful? Yes 1
Tampa, Florida
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for several room nights over 2 consecutive weeks. The staff, and particularly Edin were extremely welcoming, courteous, professional, friendly and very helpful. The shuttle runs very efficiently to/from Dulles Airport. Only issues were the phones in my room did not work properly, the a/c unit is loud and the wifi is a little slow. Overall,... More 

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Northborough, Massachusetts
Top Contributor
114 reviews 114 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very nice and friedly hotel to spend a nigth while conneting. Facilites close to he airport,suttle 24 hrs and restaurant on premsses. We were up graded to the executive floor and room was excellent. The reception staff was very friendly and coopertive

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Guests; Thank you for the wonderful review and positive feedback for us. We are very pleased to see that you had a great stay and found the Crowne Plaza Dulles was a convenient, affordable, clean and comfortable place to rest before your flight. We pride ourselves on delivering an exceptional guest experience and delighted to read we exceeded your... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Cooperative staff and lovely Thank you Ibrahim ,rajini ,paul,ali. And the location very nice Shuttle free to and from the airport every half an hour The bed so comfortable And wi if like a bullet sooooo speed The swimming pool recharge your energy

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Maged d; Thank you for being our guest and taking the time to share your trip with us. I am very pleased to see that you enjoyed your stay and found the Crowne Plaza Dulles had everything you needed for a great stay. We will share your feedback with the team members to continue to inspire and motivate them... More 

Helmetta, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with our 2 year old while my wife was stationed at Dulles Airport. We were worried he would have a hard time staying somewhere other than home. Hotel was clean, quiet and comfortable. We were able to take in DC for a day but it's not close. Smithsonian of Air and Space is much closer. All in... More 

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear David; Thank you for being our guest and sharing your trip with us. I am delighted that you enjoyed your stay and found the location and hotel had everything you needed for an enjoyable and comfortable stay. I am glad you made it into DC and got to tour the Air & Space Museum. To save on gas and... More 

Baltimore, Maryland
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful stay at the Crowne Plaza. I arrived after rush hour the night before my flight, so I didn't need to worry about the unpredictable traffic on the Washington beltway. This hotel offers a parking package and my total cost for the night's stay and almost 2 weeks of parking was less than I would have paid... More 

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Aunt Ann; Thank you for being our guest and sharing your recent stay with us. I am very pleased to read that the Park & Stay Package was just what you were looking for and you received a great value as a result. Our team takes great pride in ensuring our guests are comfortable with every part of their... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I noted that the info here on Trip Advisor says that Crowne Plaza Dulles Airport Hotel allows pets, but their own website says that only service animals are allowed at this location. I called their reservation line and was advised that only service animals are allowed at this location. This policy is not uniform across the brand and some Crowne... More 

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear LeeW; Thank you for taking the time to reach out to me and express your concern over the information on the pet policy here compared to our brand website. I have reviewed the hotel website and it is accurate, we proudly welcome all Service Dogs, but I certainly see your point and apologize for any confusion. We have opted... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Because of cancellations due to snow I needed lodging, for what I thought would be on night but alas ended up being two nights. Called from the airport and they held a room for me shuttle arrived within 20 minutes, hotel is about 5 minute drive from airport. Upon arrival I was supplied with everything I would need for my... More 

Was this review helpful? Yes
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Jim; Thank you for the wonderful review and positive feedback for us. I am so sorry you were stranded for a few days, but pleased to see you found our hotel and restaurant a welcome break during this time. We take great pride in ensuring our guests have everything they need for a pleasant experience and I am delighted... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay here typically for 3 nights a week. The hotel room is decent and clean mostly. The front desk is helpful. The staff who operate the Shuttle (Paul, the manager and Josue the driver) are very respectful and courteous to me and other customers as well.

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Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Ramachandra; Thank you for selecting the Crowne Plaza Dulles as your place to stay while in town. We appreciate your business and delighted to see that you enjoy your time with us. I appreciate your valuable feedback and will share your comments with the team to continue to improve upon our services where needed, and exceed our guest expectations... More 

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