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All 20 Herndon hotels

Hilton Washington Dulles Airport

3.5 of 5 Motel   |   13869 Park Center Rd, Herndon, VA 20171
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78%
Ranked #9 of 20 hotels in Herndon
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 8, 2011
skotle edinburgh
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828 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Washington Dulles Airport
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edinburgh
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 8, 2011

The refurb seems to have been going on for years. If you get a refurbed room, it's excellent! If not, then you're transported back to the 70s. To be fair, they don't charge for this presumably expensive exercise in reverse quantum physics. And the crew are eternally positive during your journey back in time. But you still end up in... More

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jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello scott_leckie, Thank you for taking the time to leave us a review. Thank you for the wonderful comments about our business class rooms. We do offer different types of rooms at the Hilton Washington Dulles to accommodate a variety of guest request. Please call me at 703-742-4614 or email me at jadranka.belajic@dulleshilton.com so we can discuss your future stay... More

Eindhoven
Top Contributor
111 reviews 111 reviews
41 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed September 3, 2011

I've never been disappointed in any Hilton hotel and this place is no exception. Nice room, plenty of space. Great airport location. Very friendly staff! Late checkout was no problem and upon (early) arrival we could get into our room right away. Nice pools (in & outdoor) fast wifi connection. Would book this place for sure if I'm in the... More

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jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Dear DutchBlokeEindhoven Thank you for the feedback on your stay with us. It's always great to hear the positive feedback. Friendly guests make for friendly staff! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed September 1, 2011

I participated in a week long business meeting at the Hilton Dulles in early August and I have to say that the facility is great and the staff is outstanding. Oscar was in charge on the meeting and he made sure everything was taken care of for our event. He is so focused on making sure your event goes well.... More

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jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello Sheldon G it’s great to get feedback on associates doing what they do best - I will be sure that Oscar sees your feedback, and we look forward to your return when next your travels take you this way. More

Weymouth, Massachusetts
1 review
5 of 5 stars Reviewed August 26, 2011

Close to Dulles Airport, host to the 75th Infantry Division Reunion, we were treated great from the shuttle from the airport ("Jean") to check-in (an easy experience) and beyond. Ate in both restaurants, fine service from "Juan", excellent in the cocktail lounge ("Doug") and Sara at the front desk was big help with check out and rebooking my return. Clean... More

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jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hallo T-RizPowerful We truly appreciate you taking the time to write a review of our hotel! We take guest feedback very seriously. We are extremely happy to hear that you found staying with us to be such a tremendous value! We try to provide our guests with the best and treat everyone like family so you'll feel like you are... More

krakow,pl
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2011 via mobile

I travel a lot and this is best hotel I have ever stayed!! Check in was fast and the agents were very helpful. Room was big and clean. Restaurant food was delicious. I will be back for sure .

Was this review helpful? Yes 1
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello kicia Thank you for the feedback on your stay with us. It's always great to hear the positive feedback. Friendly guests make for friendly staff! More

Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2011

Very dissatisfied with the benefits of HHonors (not) at this hotel. There was no recognition at the front desk, no upgrade to exec floor room despite the hotel being 20% full, no breakfast coupons. The exec lounge was closed even though it was open when i was there a month ago. I would not recommend this hotel to others, I... More

Was this review helpful? Yes 2
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello Charles_in_VA Thank you for taking the time out of your busy day to leave us a review. We appreciate the wonderful comments you made in regards to our Executive rooms and Executive lounge. As a Gold member we definitely strive for the best in regards to service, and we thank you for being such a loyal member to our... More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2011

Stayed one night between my flights. The hotel is big and clean. Got upgrade to executive level with no issues due to my Gold status. The room is spacious and bathroom is the best I had seen for a while. Free shuttle to the Air and Space Museum is the highlight of the day. The kids love it. The breakfast... More

Was this review helpful? Yes
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello orcl2008 , We truly appreciate you taking the time to write a review of our hotel! We take guest feedback very seriously. We are extremely happy to hear that you found staying with us to be such a tremendous value! We try to provide our guests with the best and treat everyone like family so you'll feel like you... More

Arizona
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 8, 2011

My daughter arrived late at night in Dulles and decided to stay at the airport rather than travel into DC at that hour. We called the hotel and they said the shuttle would pick her up. Even though it was BEFORE their shuttle closing time, the shuttle NEVER came. I called the hotel at 12:50 AM to ask what had... More

Was this review helpful? Yes 1
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello luv2travlAZ We thank you for taking the time in providing us feed back and sincerely apologize to your daughter for the inconvenience of waiting for our airport shuttle. Our shuttles do run on a set schedule (every 30 minutes) and we have taken steps to ensure that this will not occur again. We are committed to providing you with... More

Ohio
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 7, 2011 via mobile

Waited 50 minutes for the shuttle. When I noted this the asst manager said the shuttle is at the airport every half hour as if I was an idiot. Bathroom had dried blood on the shower wall. Not a good Hilton experience.

Was this review helpful? Yes 1
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Hello vdmadmw We thank you for taking the time in providing us feed back from your recent stay with us. We do sincerely apologize for the inconvenience of waiting for our airport shuttle and housekeeping . Our shuttles do run on a set schedule (every 30 minutes) and we have taken steps to ensure that this will not occur again.... More

Northern California
Top Contributor
54 reviews 54 reviews
48 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed August 6, 2011

I had a super-long layover at Dulles coming home from Africa, so booked a room for the day. This hotel is about 10 minutes from the airport. My room was very comfortable and with an excellent shower. My only criticisms are (1) that the shuttle comes only every 30 minutes (while I waited for it, almost every other hotel's (Holiday... More

Was this review helpful? Yes 1
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Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington Dulles Airport 3.5*
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Herndon #5 Family Hotel in Herndon #5 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more   less 
Number of rooms
449

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