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All 20 Herndon hotels

Hilton Washington Dulles Airport

3.5 of 5 Motel   |   13869 Park Center Rd, Herndon, VA 20171
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78%
Ranked #9 of 20 hotels in Herndon
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 26, 2012
BrainSnag San Francisco
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828 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Washington Dulles Airport
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San Francisco
Top Contributor
87 reviews 87 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 26, 2012

Stayed at the Hilton Washington Dulles Airport for several nights. Is back in an industrial park and sort of oddly placed off Park Blvd. Many of the rooms have been upgraded and with nice furnishings. Sort of a half circle layout so some of the rooms can be quite a walk from the lobby. Shuttle drivers are really wonderful and... More

Was this review helpful? Yes
Management response:

Dear BrainSnag It’s great to get feedback on associates doing what they do best - I will be sure that Mustafa and other drivers sees your feedback, and we look forward to your return when next your travels take you this way. More

Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2012

Had to stay here because of flight overbooking coming from Frankfurt conncecting to New Orleans. Staff was pleasant and the food was very good. Service in the restaurant was very good, also. Was extremely tired from long flight and confusion at the airport waiting for new flights so the fact that the staff and service was pleasant was a real... More

Was this review helpful? Yes
jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Dear Rosebud448 Thank you for the feedback on your stay with us. It's always great to hear the positive feedback. Friendly guests make for friendly staff! More

California
Top Contributor
162 reviews 162 reviews
54 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 12, 2012 via mobile

Arriving late into Dulles so made reservations here. Flight was delayed; we arrived at 1am-- 15 min after the shuttle stops running. Called the front desk to see if they could extend shuttle so we could get to hotel & was told "no" rather rudely. Called back, spoke with someone else who agreed to send shuttle back to get us.... More

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jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Hallo theresaw Thank you for taking the time to leave us a review about your recent stay at our property. I am glad to hear that we were able to pick you up from the airport. Our Executive rooms are quit relaxing with 42 inch plasma TV and a walk-in shower i am happy to hear you were able to... More

Oakton, Virginia
Top Contributor
94 reviews 94 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed June 12, 2012

Let me preface this with I have tried for over two months to work with Hilton to ensure this never happens to another guest and have not been satisfied with my response. My daughter and I stayed at this hotel in April and I will never stay at this hotel again. I had unexpected knee surgery three days before I... More

Was this review helpful? Yes
jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Dear dpelgrim Thank you for writing us a review about you stay at our property. Please accept my sincere apology for the inconveniences you experienced as welcomed guest of our hotel during your stay . We take great pride in delivering excellent service. Let me assure you that what happened in your case is not typical of Hilton Washington Dulles... More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 12, 2012

Great value for your money, staff is excellent and always polite. Sufficient towels and large clean rooms as well as bathrooms. Thanks for making our convention an awesome experience. I hear the gym is amazing but we were too busy all weekend to check it out. If you get the Executive suites, it comes with free snacks and breakfast...Definitely a... More

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jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Hallo mocha2004 Thank you for leaving us a review about your recent stay at our property. Thank your for your wonderful comments i will make sure to pass them down to our staff members. We do try our best to provide the best service to all of our guests so they can have a relaxing and care free stay. If... More

Senior Contributor
34 reviews 34 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 11, 2012

in spite of the huge crowds at the Reception Desk, we were able to check in rapidly and efficiently. But, when we tried to find a luggage cart to help carry our very heavy bags, there were none to be found due to the large number of guests arriving in buses. So, you might check with the front desk to... More

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jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Dear 1sma2 Thank you for leaving us a review about your stay at our property. We try our best to check-in guest in a quick and timely manner. I am happy to hear that you were happy with your room. Your comments about the microwave and refrigerator will be review for further evaluation. We do offer complimentary Wi-Fi internet in... More

Battle Ground, Washington
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2012

We checked in to the Hotel the day before our 2 week trip to Europe. We wanted something near IAD so we could just take a free shuttle. The shuttle driver was very friendly and helped us with our bags. The ride to the hotel was quick and we were dropped off and again helped with our bags. The check... More

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PhilFaiola, Manager at Hilton Washington Dulles Airport, responded to this review

Dear Hallo MikeTRB We are so happy to know that you found our team to be warm, professional, and accommodating. We know that our service is one of the only things that we can fully control, so we pride ourselves on providing the best service excellence in the industry. I do apologize about challenge with HVAC system we have shared... More

ealing
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 4, 2012

We stayed here one night early May before our early morning flight back to the UK. There was no noise from the airport or roads, the hotel restaurant provided a very acceptable evening meal, the wifi access worked, the executive lounge provided a very good breakfast and the bed was very comfortable. This is a very good airport hotel and... More

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PhilFaiola, Manager at Hilton Washington Dulles Airport, responded to this review

Hallo WPKATZ Thank you for taking the time to write a review of our hotel! We take all of the reviews that we get very seriously as our best way to know what to improve for our guests experience. We are very happy to hear that you enjoyed your stay with us and we look forward to your return when... More

Savannah, Georgia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2012

I stayed here while traveling for business. Despite being near the runway and a major highway, there is no noticeable noise. The room was nice and this was the best sleep I have had in a hotel in a while. The hotel is set among several office parks, so there are no dining options in the area, the hotel is... More

Was this review helpful? Yes
PhilFaiola, Manager at Hilton Washington Dulles Airport, responded to this review

Hallo Andy H I am happy to hear that we were able to meet your expectations and that you enjoyed our convenient location! Should your travel plans bring you back to our area, we hope to have the opportunity to be of service to you again! More

UK
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 26, 2012

The location of this Hotel is a bit odd, being buried in the midst of a commercial center, so don't be too concerned if your gps has you driving past rows of trucks parked up on the side of the roads - its difficult to miss the big stone entrance. Getting to the main entrance involved driving pretty much all... More

Was this review helpful? Yes
jadra, Manager at Hilton Washington Dulles Airport, responded to this review

Dear Windswept_Traveller Thank you for your recent stay, and feedback. I am please to see you enjoyed your stay, and we hope to have the honor of serving you the next time you are in Herndon. More

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Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington Dulles Airport 3.5*
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Herndon #5 Family Hotel in Herndon #5 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more   less 
Number of rooms
449

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