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Hilton Washington Dulles Airport

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13869 Park Center Rd, Herndon, VA 20171
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Hilton Washington Dulles Airport
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1,120 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fremont, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

Easy check-in. The reception agent was very helpful and personable. The room was clean, comfortable and quiet. There was a nice desk for working, and the WiFi was reliable and quick. I needed to scan a document, and the front desk agent scanned it for me and sent the file to my email account. I had room service for dinner... More 

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11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel with an amazing property and very convenient to the airport. The gym and pools are outstanding. As long as you are upgraded to executive levels it is well worth the price. The only negative is the wireless is poor. The lunch buffet was well worth the price.

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Level Contributor
207 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent two nights in upgraded executive room. Access to the executive lounge with evening snacks and honor bar. Breakfast fine. Room nothing special. Very strange layout with rooms far from front desk. Located in an industrial area with nothing close to walk to. Service was good and price was reasonable. Would stay again.

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Germantown, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Simple requests not met and lifeguard was nasty to us. I had originally requested a room with a large tub so they told me to reserve the handicap room which I did but was not delivered upon arrival. Went to the hottub and the lifeguard had closed it off when the hours were clearly posted that it was open and... More 

Review collected in partnership with Hilton Hotels & Resorts

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DullesCustServMgr, Director of Rooms at Hilton Washington Dulles Airport, responded to this review

Dear Mr. Thorpe: Thank you so much for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I have contacted our third party Pool company and let them know about the Life Guard. We will take your comments into consideration as we continually work to improve our guest experience. We... More 

Brighton, United Kingdom
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this hotel as it was near to the airport after the flight from the UK. It is about 15-20 minutes from the Alamo car hire, and once there you have no noise from the airport at all. The hotel rooms are a great size, very clean and provides space for a family of four. The outside pool was... More 

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

We needed a microwave. The Front Desk staff gave us access to the Executive Lounge. I believe Meghan and another gentleman helped us. During check in we were given a room on the fourth floor and free access to Wi-Fi. Everyone was friendly

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful rooms, quiet, comfortable bed. BUT, Way too long to wait at airport for shuttle back to hotel.Every other airport hotel vanwent around twice while I waited. I ultimately had to take a taxi. Invest in a coffee barista service.

Review collected in partnership with Hilton Hotels & Resorts

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Santee, California
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are professional, the rooms clean and spacious and the public areas are well laid-out. The only drawback is that the signage is obscured by trees and the highway is always being repaired during the summer months. Thus, finding the property after a midnight landing is tough. I particularly enjoyed the 5th floor amenities. The fitness room was very... More 

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Virginia Beach, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was very clean. Coffee Maker didnt work and TV didn't broadcast some channels as Listed Like USA, TBS etc. Called about them and no one was sent to my room to check it out. Other than that The lunge had excellent food and the rest of the staff was quite friendly when I was greeted and departed from the... More 

Review collected in partnership with Hilton Hotels & Resorts

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DullesCustServMgr, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Dear Mr. Gamma: Thank you so much for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy, especially with the Internet connection and the TV reception. We will take your comments into consideration as we continually work to improve our guests' experience. We... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We often stay at this hotel for business. I think it is great for what we need but there is still a slight smell of smoke in the rooms (probably from days gone by). The hotel pools are excellent and well maintained but the building in configured in such a way that there could be a lot of walking depending... More 

Review collected in partnership with Hilton Hotels & Resorts

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