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Hilton Washington Dulles Airport

3.5 of 5 13869 Park Center Rd, Herndon, VA 20171
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Certificate of Excellence 2014
Hilton Washington Dulles Airport
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Hilton Washington Dulles Airport
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1,007 reviews from our community

Traveler rating
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    277
    127
    52
    32
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148
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504
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ankara, Turkey
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars NEW

The staff was friendly. The room was clean. We always like the buisness lounges at Hilton Hotels. This one was even better than most. We had a delicious evening meal. Sometimes it is mostly snacks in the lounges. We would stay there again, should the need arise.

Was this review helpful? Yes 1
Suffern, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, clean, modern, and friendly staff. Food in the restaurant was decent. Hotel had many amenities. Room was clean and updated, and the rate was very reasonable. Everything you could ask for in a hotel and more!

Review collected in partnership with Hilton Hotels & Resorts

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Boston
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The one bright spot when stuck overnight at Dulles Airport is a stay at the Hilton Dulles Airport Hotel. United Airlines didn't pay for the stay, but they gave me a discount card with the hotel's phone number. The hotel operator told me just catch the shuttle bus and come on over and we'll check you in here. The price... More 

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Pensacola, Florida
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was there recently with a conference and I wasn't impressed with the hotel especially with how grand it seems. The rooms were not that clean and the beds had stains and dirt all inside them. I didn't have a huge issue until the last night of our stay. Some people from my group went down to the restaurant to... More 

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Washington
1 review
4 of 5 stars Reviewed 1 week ago

I recently stayed here for a business meeting. This particular hotel is usually sold out, so to even get a room was a blessing unto itself. However, upon checking in, my room smelled funny and I saw they did not have a microwave. These were two HUGE issues for me. I brought the smell of the room to the attention... More 

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CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We are very pleased to know you enjoyed your stay and that Meghan and Beatriz, helped make your stay even that much more enjoyable! Your kind words have been passed along to them, as well as our Director of Food & Beverage, Restaurant Manager, and our... More 

Mahopac, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel but whole area does not know how to handle snow!!. Visit the area in spring, summer and fall but stay home in winter. We will go back next spring. I don't have anything else to say but this survey is making me type more.

Review collected in partnership with Hilton Hotels & Resorts

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CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! I am so pleased that you enjoyed your recent stay with us, though I do apologize for the weather. DC winters are not much fun! Thank you again and we look forward to welcoming you back in the spring! Kind regards, Greg Langweg General Manager More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel about 4 times. It is a great value and the rooms and staff are great. I am a Diamond Member and the executive lounge is relaxing has great breakfast and dinners. I would recommend this hotel.

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CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us and that you continue to stay with us! Thank you for your loyalty to us and the Hilton brand. We look forward to welcoming you back the next time you are... More 

Marion, United States
1 review
4 of 5 stars Reviewed 1 week ago

The facilities are all excellent, and the staff is usually extremely helpful and friendly; however, one concierge was rather rude over the phone. I did not appreciate her tone or attitude and eventually gave up on trying to get the information I was hoping to find.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously. Please know that the level of service you received is definitely not the high level of service and quality that we strive to provide to each and every guest that walks through our doors. Please accept my sincerest... More 

Jeddah, Saudi Arabia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for only one night, I was upgraded to a junior suite, bc I arrived very early in the morning and there wasn't any room of the category I reserved at that time, so I was accommodate at the executive lounge for half an hour for our upgraded rooms to be ready. We took the Hotel shuttle from... More 

Was this review helpful? Yes
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager More 

Martinsburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were almost overly attentive (Which I didn't mind, at all!) Everyone was SUPER friendly and all smiles. I had a great time in the downstairs lounge talking with other guests at the hotel. I had the munchies late that night and ordered room service, not realizing that they were about to stop serving in 10 min. They were... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager More 

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Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington Dulles Airport 3.5*
Number of rooms: 449
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Hotel Style:
#3 Family Hotel in Herndon
#3 Romantic Hotel in Herndon
#5 Business Hotel in Herndon

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