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Hilton Washington Dulles Airport

Certificate of Excellence
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13869 Park Center Rd, Herndon, VA 20171
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2X HHonors Points
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1 room 1 adult
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Hilton Washington Dulles Airport
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1,240 Reviews from our TripAdvisor Community

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Front Royal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I found myself captive for three days in this wonderful, understated gem last week when the Dulles area found itself buried under 30 inches of snow, with a whale of a historical storm called "Jonah." Despite being located on the unprepossessing surrounds of Dulles Airport, this hotel crystalized for me the concept of "customer service." With a blizzard of historical... More 

Helpful?
Thank Away2blueridge
Brazil
Level Contributor
242 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a very short stay during a weather delay at Dulles. Found this to be a very nice Hilton, with a helpful staff and a very spacious and comfortable room. The hotel offers a shuttle service to the airport, which starts running at 4am. Would easily stay here again.

Helpful?
Thank BrazilAca
Riyadh, Saudi Arabia
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed for one night on a short visit to DC short ride with their complimentary shuttle from Dulles, waited 20min for it tough! and used HHonors point for it, got a really big room on the 5th floor clean, comfy an very spacious bathroom was big too and spotless bed was great, no issues there breakfast was less than expected... More 

Helpful?
Thank YasirTK
virginia
Level Contributor
367 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived to find the hotel taken over by a computer gamer's convention, fast food trucks parked in the loading area, and the hotel full of young people wandering around in large groups. They were no trouble but the large numbers were overwhelming. Lounge, usually a good place for an expensive burger, needs thorough cleaning--dust on the chair rails, etc.... More 

Helpful?
Thank yahootraveler64
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously. Your review has been shared with our Executive Committee. Thank you again, and we hope to welcome you back in the future. Yours in hospitality, Greg Langweg General Manager More 

Long Beach, California
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked into the Hilton at Dulles on Tuesday (after the Snowzilla storm in DC). Needless to say after 24 inches (more or less) falling in the DC metro area, timing could have been better. The room was on the concierge level and was REALLY nice. Big room and a very nice bath and shower. The hotel itself is close... More 

Helpful?
Thank John K
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously and appreciate your understanding of the circumstances that we had to deal with during the recent blizzard. We look forward to welcoming you back another time so you can have the experience you were hoping for originally. Yours... More 

Nottingham, England, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Was reluctant to stay here as have always liked to stay at hyatt but have to say the suit/room we had on the 4th floor gave great views and the room it's self was huge!! With great bathroom and lots of space. The plus of having access to an exec lounge was amazing!! I have never seen this before! But... More 

Helpful?
Thank Robert M
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! I am so pleased that you enjoyed your recent stay with us and look forward to welcoming you back the next time you are in the Dulles area! Kind regards, Greg Langweg General Manager More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Hilton Dulles Airport in January 2016, and had a great experience. Hotel is clean and offers a vast array of amenities, including a gym, indoor pool, bar, restaurant, executive lounge and shuttle service to the airport. Hotel staff was friendly and very efficient. Recommend this hotel to travelers and will stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kamille T
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager More 

Pretoria
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have travelled through DC on business to other parts of the US and always prefer to stay at the Hilton Dulles Airport for its convenience and general amenities. The gym is superb, the rooms of a good quality and the airport shuttle from the hotel to the airport is very convenient. I find the wait for the shuttle upon... More 

Helpful?
Thank TravelHannalie
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously. Your input regarding the shuttle wait time has been shared with our Executive Committee.I am pleased that you enjoyed your recent stay with us overall and look forward to welcoming you back the next time you are in... More 

Lincoln, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Went to this Hotel because usual Business trip Hotel nearby was full. Very comfortable Hotel with all the amenities and very good helpful staff. Particularly impressed by serving staff and (often unusual with large chain hotels in the USA), a Bar with a pub type atmosphere which was not rammed with huge screen TVs

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris J
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager More 

Washington Dulles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is wonderful. My only complaint was the hotel food. The fish tacos were terrible, expensive, and not fitting of the Hilton name. The dessert was an $8 cake that was dry. I sent it back. I was given a cheesecake as a replacement. It was hard like rubber. I was then given a chocolate lava cake that was... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chari W
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously and have been shared with our Executive Chef and our Director of Food and Beverage. Please know that the quality of food that you received is definitely not the high level of quality that we strive to provide... More 

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